Can't keep message from displaying and won't allow iPod to power off

My iPod keeps displaying the message "Firewire connections are not supported. To transfer songs, connect the USB cable provided. Press center to dismiss". This is displayed without any USB or Firewire cable attached to ipod. When I press the center to dismiss, it will go away and then come right back. I am not able to power it off either. I've reset and restored my iPod and neither has seemed to help. Any suggestions or solutions would be much appreciated. Thanks.
5G - 30gig    

this is probably a bad solution. but return it.
how often does this happen and is it debilitating to play?
did this happen out of the box? you know always.

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