Can't launch Illustrator

I am working on a Mac OS X 10.6 and I can't open my Illustrator 5.
I haven't installed anything new or changed any setting since last using it (there was an hour gap between closing and trying to open again).
When I open the program it says initialising and then nothing happens, if I go to another program the tile remains on the dock but says not responding.
I have tried clearing user preferences and re-installing with no success.
All other Adobe programs are working fine.
Any help greatly appriciated.

LudoZiggy,
Did you run the Cleaner Tool between uninstalling and reinstalling?
http://www.adobe.com/support/contact/cscleanertool.html
If not, some corruption may linger.

Similar Messages

  • Can't Launch Illustrator CS6 on my Mac and keep getting message to install Java SE 6

    When I try to launch Illustrator on my Mac, it asks me to install legacy Java SE 6 every time. Even after installing Java SE 6, it still doesn't open up and keep asking me to install legacy Java SE6. How can I get Illustrator to open without this message?

    i got stuck trying to understand the nuts & bolts of this post too but the answer is here on post #7 link in creating the two folders manually or by the Terminal routines
    i put screenshots on my thread of the column views Pls just tell me how - CS6 Yosemite Java
    as post #9 said, i am pretty sure you just manually create the new folders in the locations, give them the suggested names, and the OS will do the rest but i did mine through Terminal...
    as a final redundant note, u probably don't want to install the legacy JAVA 6 on the Apple link because it's old, go to https://www.java.com/en/download/mac_download.jsp?locale=en  and install the latest version of JAVA (and be sure to update it in the future in case apple/adobe software updates don't find it for u)

  • Can't launch Illustrator CS6

    My Illustrator CS6 gets as far as the menu's then crashes. I have a Mac Pro with 12GB RAM

    Lets try the below solution and check if that helps :
    Download Java for OS X 2013-002, from: http://support.apple.com/kb/dl1572
    Install the Java update using the downloaded .dmg file.
    When installation is complete, a Software Update dialog is displayed. The dialog asserts that you need the Java SE 6 Runtime to run Adobe Illustrator CS6.
    In the Software Update dialog, click Install.
    Launch Illustrator.

  • Can't launch Illustrator CC 2014.1 on Mac

    I have a MacBook Pro Retina and have been unable to launch or open files in illustrator since I installed the latest version two days ago (Oct. 6). I need this program for work and really need to get it working ASAP.
    I have installed a previous version of Illustrator as a temporary fix. Any tips on how to fix this? I have already uninstalled, restarted the computer, run the CC Cleaner Tool, and reinstalled and it still does not work.

    Johann,
    If you use Suitcase Fusion 5 as your font manager and its plugin for Illustrator CC 2014, this Extensions Suitcase 5 update may solve the issue:
    http://www.extensis.com/support/product-support/suitcase-fusion-5/

  • Can't launch Illustrator CC on my mac after I downloaded a trial

    I downloaded Illustrator CC as a trial first. It attempts to launch for a few seconds, and then it goes away. All the other CC applications run fine.

    i got stuck trying to understand the nuts & bolts of this post too but the answer is here on post #7 link in creating the two folders manually or by the Terminal routines
    i put screenshots on my thread of the column views Pls just tell me how - CS6 Yosemite Java
    as post #9 said, i am pretty sure you just manually create the new folders in the locations, give them the suggested names, and the OS will do the rest but i did mine through Terminal...
    as a final redundant note, u probably don't want to install the legacy JAVA 6 on the Apple link because it's old, go to https://www.java.com/en/download/mac_download.jsp?locale=en  and install the latest version of JAVA (and be sure to update it in the future in case apple/adobe software updates don't find it for u)

  • Need to Install Java SE 6 Runtime in order to launch Illustrator from Mac OS Yosemite?  But it's not available anywhere?

    Hello,
    Can anyone help me with this?  I upgraded to Yosemite, and now I can't launch Illustrator because it says I need Java SE 6 runtime in order to open it.  But that version is not available anywhere, not on Apple's website and not on Oracle's.  I did install the latest version of Java, but that didn't solve the problem.  Apparently Illustrator (and I assume all of the creative cloud apps) require version 6?  Any input is appreciated, this is SO frustrating ...

    yes.  but if you follow that link and click on "download" you get an Apple message that says "We're sorry.  We can't find the page you're looking for."  That was the first thing I tried.  Any other ideas?

  • I can't get Illustrator CC to launch

    I can't get Illustrator to launch. It just bounces in the dock. I've also tried launching straight out of the Application folder, the same thing. I also tried updating it through the App Manager, and this hasn't made any difference.
    Thanks

    Hi sianimartini,
    Which OS are you using? Do you have any previous version Adobe installed on your machine?
    Regards,
    Romit Sinha

  • Can't launch Adobe Illustrator in Creative Cloud after update

    I was able to successfully download Adobe Creative Cloud two days ago.  I then downloaded the Adobe Illustrator app and was able to launch and use the app.  Today when I logged in, it did not give me the option to launch the app.  It said “Updates Available”.  I clicked on that and downloaded the updates.  It now says ”Updated” .  It does not give me the option to launch the app.  I have tried clicking on “Updated”, but nothing happens.  I have tried logging out and logging back in again, and that did not work.  How can I launch the app? 

    The Launch link provided in the Adobe Application Manager (AAM) is a convenience link provided after the first install. Once you restart AAM the Launch link is gone.
    To launch the program on Windows find the application link in the Start Menu. On Mac OS X look inside the Applications > Adobe Illustrator CS6 folder for the Adobe Illustrator CS6 program.

  • I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

    I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

    if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
    ai cs6 requires:
    Multicore Intel processor with 64-bit support
    Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
    2 GB of RAM (8 GB recommended)
    2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
    1024 x 768 display (1280 x 800 recommended) with 16-bit video card

  • Mac 10.9.5 trying to launch Illustrator CS6 for first time and prompts Java even though I have Java 8 installed.

    Mac 10.9.5 trying to launch Illustrator CS6 for first time and won't launch, prompts for Java 6 even though I have Java 8 installed!
    Apple says Java 6 is very insecure and not to use it.  I have the latest Java installed.  Why won't Illustrator launch?  What else can I do?

    tm,
    I believe you should be able to get round the issue by following this:
    http://oliverdowling.com.au/2014/03/28/java-se-8-on-mac-os-x/
    It is even more thoroughly described in this thread, see post #3 on by gator soup:
    https://forums.adobe.com/thread/1706469

  • Font  Capture Error on launching Illustrator CS3

    Hi
    When i try to launch Illustrator CS i always get this error and then the program crashes.
    FONT CAPTURE:ILLUSTRATOR.EXE - FATAL APPLICATION EXIT
    The specified module could not be found. C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Client\3.0.0\VersionCue.DLL
    i have tried reinstalling many times but i always get this error. Im running Win Vista Ultimate. Can anyone please help as its a pain not being able to run Illustrator. The other program in the suite eg Photoshop and Indesign all work perfectly and the error is just with Illustrator.
    thanks

    Try the solutions in this document: http://www.adobe.com/go/kb403266

  • After installing Lightroom, CS3 Photoshop can't launch

    Dear All,
    Last night, I had installed Lightroom V1.0 into my iMac.
    Verified and Repaired Permission and scanned with Disk Warrior. Then when I tried to launch Photoshop CS3, I had an error message:
    "A required application library failed to load and the product cannot continue. Please reinstall the application"
    Then I reinstalled (repair) only Photoshop and Verified and Repaired Permission. Had my HD scanned (again) with Disk Warrior but my Photoshop still can not launch.
    Can anyone share some light here? I thought Lightroom should be able to go hand in hand with Photoshop?
    Please advice.
    Thanks so much.
    chityc.

    Hi Jeff,
    Oh,definitely not. I am aware of Apple's security updates causes lots of problem. I didnt update any security update.
    And recently, I had my HD formatted and reinstalled everything (except security updates) and yet I have this problem.
    Maybe I should remove Illustrator, PS and Lightroom from my HD and reinstall (as suggested by another user). I also facing problem to update my Illustrator from 13.0.0 to 13.0.1.
    chityc.

  • Can't save illustrator cs3

    I can't save illustrator CS3 in my Toshiba Satellite laptop P4(M) 1.7 GHz with memory 1.5GB under Window XP Service Park 2 (Home Addition) and alot of HD free space. When I save CS3, can't save illustrator CS3 error massage dialog box appear. Follow are I can read from that error massage window.
    AppName: illustrator.exe
    AppVer: 13.0.128.0
    ModName: agm.dll
    ModVer: 4.17.26.1
    Offset: 002d3fa0
    C:\DOCUME~1\HTAYWI~1\LOCALS~1\Temp\4228_appcompat.txt

    Mmh, yeah, sounds familiar but for the life of it I cannot reme,ber the solution. I believe it's documented in the knowledgebase on the support pages and hinges on some VersionCue stuff being wrong. Other than that I could only imagine Acrobat Quick Launcher or Windows own preview generating functions having a hold of the file, when you save it as PDF compatible...
    Mylenium

  • Can't open Illustrator & InDesign after Security Update

    Hello,
    The latest version of iTunes required me to update Safari and Security Update 2009-005PPC. I've had problems in the past with Security Updates, so I wasn't thrilled about it.
    Sure enough, now I can't launch CS2 Illustrator or InDesign.
    Illustrator just hangs on startup while it's initializing. InDesign comes up with a screen asking for my registration code. When I put in the code, it tells me it's the wrong code. Other programs seem to be okay.
    I've re-installed both programs, same problems. I've booted in safe mode, same problems.
    Any ideas?

    Hi SEPST, and a warm welcome to the forums!
    See if this might be it...
    Several people having the same problem. Seems there was a glitch in the Adobe Acrobat 8.2 update:
    http://go.adobe.com/kb/tscpsid_53468en-us

  • Can't launch Safari due to error message

    I can't launch Safari anymore. It says it is missing some important resources and I have to reinstall Safari. I have done so, but it still does not work.
    Here is the error message;
    The procedure entry point SQLite3_wal.checkpoint could not be located in the dynamic link library SQLite3.dll.
    Can someone please help me? I have rebooted my computer, uninstalled Safari and reinstalled it without any luck.
    Thank you very much

    Just so you are aware, Apple no longer suports Safari for Windows.
    If you don't want to use IE, try Firefox for Windows >  Mozilla Firefox Web Browser
    Much more user friendly than Safari.

Maybe you are looking for

  • How can I control fan speeds in Win7 on a MBP-R for gaming?

    I have a MacBook Pro with Retina Display. It has had Windows 7 installed and I want to play some 3D action games. How do I stop internal parts from overheating? I intend to use a USB cooling pad but that'll do nothing if the internal fans remain at i

  • Rebate agreement settlement date

    Hi, I want to see the rebate agreement settlement date. Where can i find it? It happened in our system that Many closed rebate agreements have agreement status Open, though they were closed long back. We feel some thing might have happened to databas

  • WLC 5508 AP-Manager interface

    Hi, I own a WLC 5508 and I (probably) do not understand AP-Manager interfaces. I have a lab with 2x 1242AG and 1x 1252AG connected to c2960. APs are in vlan 10 (192.168.10.0/24, configured via DHCP), APs are connected to "switchport mode access" inte

  • Help with accounts and finding Safari.

    I set up new accounts on my Mac for my kids. Now my kids accounts can't access Safari  at all. While in their accounts I can't find it in the applications folder either. I am not good at managing my Mac.

  • Why can't labVIEW communicate simultaneously with all of my six RS 485 devices ?

    Hi everyone, i'm writing a VI that is able to read out 8 sensors from 6 devices connected by RS 485. I'm using the VISA subVI for that.  My trouble is, the more devices I connect at the same time, the slower the 8 sensor readings are coming in. One d