Can't launch iTunes, get unknown error -50
iTunes was runnign fine on my windows 7 laptop, then all of a sudden it wouldn't launch due to "unknown error -50". uninstall/reinstall itunes didn't fix it. ideas?
Itunes support gave me the following instructions which resolved my problem
1) Open iTunes.
2) Clicked on Preferences and under Parental Controls "Disabled Access" to the iTunes Store.
3) Then checked the box to allow access to iTunes U.
When you try loading the store this time, it send you directly to iTunes U with no problem.
If it does, go back into Preferences and enable access to everything and try reloading the store.
Similar Messages
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can't download iTunes - get an error message asking me to verify that I have privileges to start the system services
See this Discussion...
https://discussions.apple.com/message/24761363#24761363 -
When I launch iTunes An Unknown Error Occurred (-42110). What is this error and how do I fix it?
When I launch iTunes An Unknown Error Occurred (-42110). What is this error and how do I fix it?
Try the following user tip:
iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes -
I am having trouble updating apps on my ipod and itunes, getting Unknown error (11111) I am on a laptop running windows 7 ultimate, using an apple id that goes through my yahoo mail. I updated all of my account info, tried uninstalling itunes and reinstalling and nothing works. I'm also having a problem when I sync my ipod, itunes tells me it can not back it up becuase the back up is corrupt. Any help would be greatly appreciated.
I saw this post... It might help if your an AOL member:
Okay, I have tried to find out why I have been receiving the "Unknown Error (11111)" when trying to purchase anything from iTunes. I think I figured out the problem. Seeing how there are few threads with answers to this problem, I'll save you some time. If you have an account with AOL and you are using your ID to log in, make sure that everything is up to date with AOL such as your billing information, etc., for some odd reason, my information needed to be updated and it had been at least a month since my last log in. All I did was log in and update my AOL info and I tried to purchase from iTunes and VOILA, it worked!!
Hope this helps... Let me know...:)
George -
I can't seem to download apps from the app store. I keep getting unknown error eventhough I have reset my apple id password repeatedly. With itunes I have no problem. This is VERY frustrating to say the least.
Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
W. Raider wrote:
Repairing permissions doesn't fix it.
I reverted to the previous version, 11.0.2.
1. Quit the new crash-prone iTunes.
2. Delete the app.
3. Restore v. 11.0.2 with Time Machine.
4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
7. Launch the older version of iTunes.
My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library. -
my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!
Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!
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Tried to restore but get "unknown error occurred (3194)". Please can anyone advise?
Thank-you,
RosemaryHave you got the latest version of iTunes on your computer ? There is some troubleshooting for that error code on this page which you could try.
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I have a dell windows 7 pc and use itunes. Why do I get unknown error 4260, and the cd ejects when I try to burn songs?
Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer. -
CAN'T OPEN iTunes, get message "can't open Error (-50)?
Can't open iTunes, get error message (-50)?
The 50 when launching iTunes can indicate a damaged Apple Application Support. So first I'd try a Repair install of your Apple Application Support.
Restart the PC. In your Add or Remove Programs control panel, select Apple Application Support, click "Change" and then click "Repair".
Does the repair install go through okay? If so, does itunes launch without the (-50)? -
My Ipod 4th Gen will not turn on. When I hook it up to the computer I get the ITunes symbol and the usb device on the screen of the Ipod. When I go to restore the Ipod it will not restore. I am getting unknown error code 6.
Likely this:
Errors related to third-party security software
Error 2, 4 (or -4), 6, 40, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
this evening has been torturous My phone said I needed to restore thru Itunes/support
I tried and keep getting UNKNOWN Error 3
I tried to get support but I can't open my phone to get the serial number.
Now WHAT????I was doing some research on this problem for a friend and came across your post and thought I should share this:
https://discussions.apple.com/thread/5372052?start=30&tstart=0
Hopefully it helps, good luck. -
I keep getting unknown error Ox80092013 when I try to log in to itunes
I keep getting unknown error Ox80092013 when I try to log in via desktop (MS Windows). Since this started, I can't sync my ipod, iphone, or ipad. How do i fix this?
Hi, ddstomoff.
Normally this error means a secure connection to the iTunes Store has failed. Try the steps in the article below as it may help resolve this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
If the issue persists, further troubleshooting may need to be processed. Be sure to disable any security software installed during troubleshooting. Also, test the results after every troubleshooting step processed.
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297
Regards,
Jason H. -
I have a problem openning my Itune home, I'm getting unknown error 0x80090308, any body has a solution for this problem
hi marco
I found the problem. Do you have other wi-fi (w-lan) like repeater or tv-transmitter or d-link etc. if yes, please disconnect them once and try again after restarting the time-capsule resp. change the channel if you can to another one. then it should work again.
@ home i have a tv-transmitter via wi-fi and indeed, i changed the channel from 1 to 6 or something like that, then the iphone worked again. -
HT201210 After update I can not access my ipad 2? Restore won't work get unknown error 3004
After update I can not access my ipad 2? Restore won't work get unknown error 3004
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
I have updated to itunes 10.5 but version 5 iphone software upload i get unknown error -23
i have updated to itunes 10.5 but version 5 iphone software upload i get unknown error -23
You can do the following:
1) Download the IOS 5 update file from http://www.iphonefaq.org/archives/97320
2) Copy the downloaded IOS 5 to the firmware locations stated in the link above.
3) Start itunes and update. It will take 2-5 hours to update your iPhone to IOS5.
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