Can't launch some programes

Question

Hi
I have an iBook, the hard crashed recentley and was replaced by the local apple shop. However, since then when I go to launch some programes that I have downloaded they will not launch.
An example, before I could install iTunes 7 but now 7.1 which I recently downloaded will not launch. Not even to check if it is able to install on my mac. Also the anti virus software ClamXav_1.0.7b
Is it me or the mac?
Look forward to any help you can give me.
James

Answer 1

James:
It is very likely the Mac. The installation of the OS may have problems.
First, Repair Disk.
Insert Installer disk and Restart, holding down the "C" key.
Go to Installer menu and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.T Status of HDD at the bottom of right panel, and report)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need to use a utility like Tech Tool Pro or Disk Warrior
If that does not help, Repair Disk Permissions from internal HDD, download and install the 10.3.9 Combo Update, Repair Disk Permissions, then go to the Apple Menu > Software Update and download and install any updates, Repair Disk Permissions if you installed anything new.
Try this and then let me know how it goes. Please do post back with further questions or comments.
Good luck.
cornelius
Message was edited by: cornelius