Can't listen to any music on my iPhone 5, when I press play it just skips to the next song, does that for a few seconds, then goes back to artist/album/song list. HELP!!
I just updated my iTunes on my laptop to the newest version. I connected my iPhone five to the laptop, and it asked me something about a restore. I wasn't thinking, confused "restore" with "sync" and I just hit yes.... I know, dumb. Anyways, I logged into iTunes on my laptop, downloaded all my purchased songs through the cloud, did a backup, then disconnected it. When I used my phone again, everything was different. All my backgrounds had changed, my apps were rearranged, I had old apps on my phone that I had previously deleted, etc., all signs pointing to me restoring my phone to a previous version.. None of that bothered me, I knew how to deal with it and just changed everything back to the way I had it before the restore, and everything was fine.
Until I went to listen to some music on my iPod. I made my album choice, selected a song, and instead if it playing, it was silence. I looked at my phone and it was skipping through the songs without ever playing a single sound. That bar that shows how far through the song you are? It never moved from zero, but my songs were skipping and skipping and skipping, almost like I was hitting the "skip track" button, only faster.
Should I re-restore my phone? Would that possibly fix it? I've checked, and my iOS and my iTunes and iPod version are all up to date.
PLEASE HELP ME!! I can't find this topic anywhere in support, and I NEEEEEED my music.
Hello avenmaven,
Thank you for all the information you provided, and congratulations on your new laptop!
I do not think this has to do with setting up iCloud on your new computer. You might not have the option to manually manage music checked on your devices. This box would need to be checked if you are dragging content over to your iPhone or trying to delete by pressing the delete key:
You can find more information at the full article:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/ht1535
I hope this gets you back on track! Thank you for using Apple Support Communities.
Best,
Sheila M.
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