Can't load Disqus comments even in safe mode

Even in Safe Mode with all add-ons disabled, I can't load Disqus comments on any site. I have also tried enabling third-party cookies and pop-up windows and made sure all my plug-ins are up to date. I don't know what else to try.
I get the message "DISQUS seems to be taking longer than usual. Reload?". When I reload I get the same message again after a few seconds. Sometimes the comments will flash on the screen for an instant and then disappear.
This is on Mac OS 10.6.8.

I don't know why your About window would say you are up-to-date if you do not have Firefox 15.
(There is an extended support release (ESR) version of Firefox 10 for companies that want their IT departments to closely manage Firefox, but that currently is numbered more like 10.0.7.)
It is possible that Firefox is incorrectly reporting its version to the forum software. If your About dialog shows a version other than 10.0.2, you might have the issues described in this article: [[Websites say that Firefox is outdated or incompatible even though it's the latest version]].

Similar Messages

HT1222 security update 2014-001 1.0 will not load. Not even in safe mode. Says to contact manufacturer?

I have downloaded the latest Security Update from the Apps store, TWICe and neither time has it taken when installing. I then kept clicking and found a version specific to Mountain Lion, which I downloaded. That didn;t take on installation either, not even in Safe Mode. I have a VERY small amount of GB's per month (10 GB) and am increasingly frustrated with having tod ownload stuff that doesn't seem to work. AND the #1 hovering on the App symbol in the dock drives me nuts. Especially after downloading the same update now THREE TIMES?! Can anyon e help me to understand what's going on, or indeed how to make this thing work?

Same here.
Using AppStore twice: "unknown error"
I thought it might be because the AppStore installation didn't have access to my system keychain for administrator privileges, so I downloading manually, opened the DMG and ran the installer. I got the prompt for my password and the installer went almost to the end, including the "optimizing" step, but still same result:
The installation failed
The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
MacBook Pro 15"
OS X 10.8.5
2.2 GHz Intel Core i7
8 GB 1333MHz DDR3
So how does one contact the manufacturer?
Since upgrading to Mountain Lion, I have noticed many more application crashes (on launch, on quit or at random times), spinning beachballs and use of the Force Quit hotkeys. Maybe Apple should pay more attention to its computer business instead of playing in the fashion biz.

Can't Boot after crash, even in safe mode!

My Mac froze while idle with Lightroom open. It may have hung while remotely copying something off an external hard drive.
But now it won't boot even in safe mode with all USB peripherals detached (including the hard drive that I might have been copying from).
In and out of safe mode, I get the same behavior. After the sound and the grey apple appear, there is also a progress bar, which I don't recal seeing before. It takes about 30 seconds and the progress bar advances about 10-15% of the way and then just power's off.
Is it the main disk drive?
This is an iMac that is several years old with all of software update applied. I don't believe that any software updates were applied recently. I assume that the 10.6.3 update was installed.
Is it the main disk drive?

I had the same problem on my MacBOOk Pro and iMac on 14th April - i had to reformat the harddisk and could restore from my Timemachine backup to the last 10.6.2 state only. Both happended after updating to 10.6.3. But my laptop was sluggish. Based on feedback, I reformatted my hard disk and carried out a fressh installation from my snow leopard disk (10.6) and updated it to 10.6.3 using the 10.6.3v1.1 combo update about a week back. The machine was definitely faster - but yesterday, the same problem reoccurred - the machine froze and would not boot even in safe mode. Repairing the hard disk using the boot CD did not work either. Just now I reinstalled Snow leopard from the OSx CD - it has replaced the OS and left all apps and data intact. I have upgraded it to 10.6.2 only.
My desktop iMac has been running without problems on 10.6.2 for the last 3 weeks. In my opinion, the problems of freezing (reported by others) and this one here are all related to boot sector corruption due to some problem in 10.6.3. There have been some reports suggesting that after 10.6.3, the CPUs are heating up more. The CPU temp was close to 70 deg C when on 10.6.3 - it maybe that some change after the update makes the processor overrun leading to this boot sector corruption - it generally happens slowly over days or weeks slowly accumulating to a break down point.
My suggestion from my experience over the last one month, is stick to 10.6.2 - don't update to 10.6.3. I am hoping Apple will fix the problems in 10.6.3 update soon.

Firefox 5 craches when loading any website, even in safe mode

Every time after I opening Firefox 5, if I don't enter any links its works. but few second after I entered a link and firefox begins to load it, Firefox is not responding to anything. this problems happens even when I open Firefox in safe mode.
I don't know anything more about it, ther is no message about crach, there is no reports in about:crashes, its just hanging every time.

Please read the [[Basic Troubleshooting]] article to try and narrow down the cause.

I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.

Hi pternagy,
Sorry you are having problems.
For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
*[[Back up and restore information in Firefox profiles]]
Ok on to the subject of trying to get Firefox back as it was:
Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
These articles should help you:
* http://kb.mozillazine.org/Prefs.js_file
* [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
*[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
Please post back with how you get on and whether you need any extra help.
Good Luck.

Firefox is hung upm in memory after a system recovery. How can you reset when you cant get your browser up. I have uninstall several times even in safe mode

after doing the recovery, I am getting message that firefox is running and I can't get a browser up. Have uninstalled and reinstalled several times, even in safe mode. All cookies out. have rebooted several times. all to no avail. I can't reset it if I can't get a browser and find no button on your page to reset. Can someone tell what to do?

Note that using System Restore can cause your Firefox installation to get corrupted because not all files are restored (only files in a white-list), so be cautious with using System Restore.
*You may lose data in the Firefox profile folder like .js and .ini files.
*You may need to (re)install software that was affected.
In case you need to reinstall Firefox then you need to delete the Firefox program folder before reinstalling to make sure that all files get replaced.
You can find the full version of the latest Firefox 25.0 release in all languages and for all Operating Systems here:
*http://www.mozilla.org/en-US/firefox/all.html

In updating FF, message says to restart to complete previous upgrade. I reboot, with same message. Attempted to uninstall. Same message, even in Safe Mode.

I tried to update Firefox and repeatedly get this message: "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now? " If I click no, nothing happens. If I click yes, it reboots, and I get the same message all over again. I have tried to uninstall the program and get the same message, even in Safe Mode. I tried to start with a previous system configuration, but the computer would not give me any previous configuration dates. I am using XP, and I deleted Internet Explorer, so I cannot access the Internet on that computer. I have tried to install the update by downloading the upgrade on a different computer and transfer it on a flash drive, but I got the same results. If I go to Control Panel/Add or Remove Programs, it says I have Firefox Version 13.0.1. For approximately 6 months previous to this incident, I have been getting a message when I load Firefox, that says that it could not install an attempted update. If I clicked okay, at least it would still run the old version. Now it won't even do that.

Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
*Help > Troubleshooting Information > Profile Directory: Show Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup

Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode..

Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode.. I tried to run the application in compatibility mode by right clicking the excel.exe and choosing the compatibility
mode, still no success. It is installed on Windows 7 Professional SP1. All the latest updates are already installed. I have also tried Microsoft fixit, but still no Success. Please help!!

I'm so sorry that I forgot the Office programs even not open in safe mode and provide useless information in my last reply.
The problem persists when we perform a Windows clean boot, right?
Were the Office programs suddenly not working? Or it just can’t be open after you install it? Did you get any error message?
If you haven’t try a repair of your Office installation, we can try it to check the result:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
In addition, try to use Event Viewer to see if we can get some useful error log about this problem. See:
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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Screen freezes, even in safe mode and in BIOS

I’m working on a friend’s laptop: Toshiba, Satellite M65 - S9092
Original problem: The laptop started shutting down after few minutes of use. (Probable overheating)
Took the laptop apart and clean it out. The heatsink, fan and outlets were really plugged up. Put it back together and did a clean re-install, Windows XP. Had few issues with USB drivers not being recognized but worked it out. Ran stress test for a whole day, no problem.
Worked for few days and then USB wasn’t being recognized again and the screen started freezing up. Re-installed os again but it is still freezing up after few minutes, and stays that way till hard shut down.
Screen freezes even in safe mode and in BIOS. (No blue screens)
Switched existing RAM’s around (2 - 512MB), one stick, two sticks, etc…still freezing up. Wanted to upgrade the BIOS but can’t get pass the screen freezing. Not sure if the motherboard may be shot from previous overheating or need new RAM. Don’t want to spend money till I’m sure I’m replacing the right part.
Any assistance is appreciated.

Hi there... I have a satellite A70 - S256 an it was freezing up the same way. I downloaded an OS named UBUNTU fron the internet free of charge. once you download it an burn it to cd you can then boot from it after a couple of tries ( due to freezing). When it boots select your language immediately and choose the option to run memory tests (both installed and BIOS) and let it do its thing for as long as it takes. you should boot from UBUNTU on another working pc to get familiar with it if you are not allready so that you make your selection quickly before it freezes. You may have to reboot a few times depending on freezing while the memory test is in progress and how much progress is made. This procedure fixed mines and I never had those problems again.

Yosemite installed, Firefox no longer opens, even in Safe Mode

This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?

This is the crash report. I do not understand it.
AdapterDeviceID: 0x 166
AdapterDriverVersion:
AdapterVendorID: 0x8086
Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
BuildID: 20141011015303
CrashTime: 1413609621
EMCheckCompatibility: true
Email: EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1413386076
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1418
StartupTime: 1413609618
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 33.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Firefox auto-updated to 3.6.9 last night and now it crashes every time I open the browser, even in safe mode.

Hi there,
You could try performing a clean installation: [[Knowledge Base Article]] :
Some Firefox issues can be resolved by downloading a new Firefox installer from Mozilla.com, then closing Firefox, deleting the Firefox application folder (program files) and reinstalling Firefox. If this does not help, or if you would rather completely remove Firefox and start over instead of completing all the troubleshooting steps, follow these steps:
1. Download the latest official version of Firefox from Mozilla.com.
* You should avoid unofficial download sites that bundle Firefox with other software such as the Google Toolbar.
2. If you wish to retain your current profile, you should make a backup copy of it. See Backing up your information for instructions.
3. Uninstall Firefox and make sure you remove the Firefox application (program) folder and your Firefox personal data (user data and settings) - see Uninstalling Firefox for instructions.
4. Reinstall Firefox - see Installing Firefox for instructions.
5. When Firefox is started for the first time, the Import Wizard will appear and a new profile will be created.
6. Verify that the issue no longer appears.
7. If you made a backup of your old profile and wish to restore your old information, see Recovering important data from an old profile. For troubleshooting purposes, only copy the files corresponding to your bookmarks and saved passwords.
8. Reinstall your extensions and themes one by one to determine if any specific one is causing the issue.
source: https://support.mozilla.com/en-US/kb/Basic+Troubleshooting?s=clean+installation&as=s#Clean_reinstall

Mac Pro won't boot up, not even in safe mode.

Problem: Mac Pro having severe lag issues. Added more ram, removed Kona3, etc., nothing. Tried repairing with disc warrior but unable to repair startup disc unless booted from disc warrior disc. Won't boot up from disc warrior disc so set startup disc to the disc warrior disc. Now comp won't boot up, not even from safe mode. Any suggestions?

Boot from your OS X install DVD.
You always need to have a 2nd backup you can boot from, or an emergency (only) boot drive.
Disk Warrior does not have 10.5.2+.
If you can't do anything, zap pram, see if that helps. Or pull your drives and boot from your DVD. Setup OS X on a FW drive.
And of course, always always have at least two backup sets of your system; and sets of your data - so one set at least is always off line.
http://www.geocities.com/texas_macman/pram.html
http://docs.info.apple.com/article.html?artnum=2238
http://www.apple.com/support/macpro/
http://www.thexlab.com/faqs/datacorruption.html
Issues with OS X and with Installing
http://support.apple.com/kb/TS1541
http://support.apple.com/kb/TS1388

Tabs will not close no matter what, even in safe mode.

For less than a day now I have not been able to close any of my tabs. Clicking the X besides them, right clicking them and selecting close, and CTRL + W will not work. The problem persists even in safe mode.

hi refer to
* [https://bugzilla.mozilla.org/show_bug.cgi?id=899011
Bug 899011 - Firefox Nightly 25.0a1 (2013-07-28) - Can't close any tab with the explorer shell replacement bbLean installed ]
remove the application bblean and try again, that program is not in active development anyways (last activity on the sourceforge page, 2009)

TS1389 Itunes on W7 - I´m unable to authorise my purchases download, and the SC itunes file wouldn´t be deleted not even in safe mode.

I´m unable to authorise my purchases download from itunes store, and the SC itunes file wouldn´t be deleted (prompts not allowed) , even in safe mode. Does anyone experienced the same error? Any solution other than posted? Thanks.

Just in case we're dealing with file/disk damage here, try running a disk check over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you delete the SCInfo folder now?

IPhoto project will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process. Christmas gift, really need to get this done, have worked MANY hours on putting it together. Please help!

Iphoto book will not upload even in safe mode when trying to buy book, any suggestions on how to complete the "BUY BOOK" process?

Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and apply the fix below:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with Option #1, followed by #3 and then #4 as needed.
After each run thru the repair process see if you can create a PDF file of the book as described in this Apple Document: iPhoto '11: Preview a book, card, or calendar before you order or print it. If you can try ordering the book. If you can't finish trying all of the otpions and then boot into Safe mode and try there.
OT

Can't load Disqus comments even in safe mode

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