Can't log in on app store?, Can't log in on app store?
My mac said I had an update to one of my apps, so I go to click update and it askes me to log in. I put my info in and pressed log in or whatever it says, then it says an unknown error has occured. I can log in with the exact same info on my ipod and on anything else with apple. I also cannot log in to the app store to download apps. iPod app store works perfectly fine. This has been happening for several months now and it is really bothering me.
Back up all data.Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinhor.
Similar Messages
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How can I see the IP address of somone who used my iPad that was stolen to log into my app-store?
I recently fell victim to a theft of my iPad. Albeit it was an old one, it was mine.
Logging on to app-store with my iPhone, I have been prompted many times for "confirmation" of my password and for security questions. Clearly, someone has been trying to log on and has failed. My only guess is that they intend to keep the iPad and download music or whatever. But being prompted for security questions, leads me to suspect that somone has my apple ID but has been plugging away at passwords to buy stuff.
If I was able to locate the IP address (as the unit is only Wi-Fi), I can pass this onto the authorities and perhaps retreive the unit.
Is it possible to load a location app remotely from here and have it load up when the stolen unit is online again?
Many thanks y'allDid you have 'find my iPhone' activated on it? Because if you go to iCloud.com you can log in there and you can remotely lock or wipe your device. From what I hear, the police won't do anything about going and fetching stolen iPads and iPhones, but if you have find my iphone/ipad/ipod/mac turned on then it will give you a map of where it is.
Just keep in mind that sometimes iTunes does ask you for your password regardless, and only a few weeks ago apple brought in security questions, so everyone had to fill in security questions for their iTunes account to make it more secure If all else fails, ring Apple cusomer support and they might be able to bar your account or something, however you may have to make a new account (the might be able to set it up so you have all your previous information on a new account)
Hope this helps! -
please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store
Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again. -
I have been on to apps store logged in and gone on my purchurse to try and re down load Mountin Lion however it just states an error as accord I can't get it to re down load to launch pad in lion
1. You did not get an error message telling you that your iPhoto library was getting full. You got a message telling you that your HD was getting full, right?
OS X needs about 10 gigs of hard drive space for normal OS operations - things like virtual memory, temporary files and so on.
Without this space your Mac will slow down as the OS hunts for space on the disk, files will be fragmented, also slowing things down, apps will crash and the risk of data corruption - that is damage to your files, photos, music - increases exponentially.
Your first priority is to make more space on that HD. Nothing else can be done until you do.
Purchase an external HD and move your Photos and Music to it. Both iPhoto and iTunes can run perfectly well with the Library on an external disk.
Your Library has been damaged from being run on an overfull disk.
How much free space on it now? -
I downloaded pages from the app store and I can use it on my Mac login but it doesn't show up when my wife logs in to her account? Were using the same computer, just different logins.
No. You need to buy it for your Apple ID and for the other. You will have problems with updates
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I cannot log onto the App Store, the page appears when I call it from the dock or the Apple menu and I can call the log-in box from the menu bar, but on signing in the spinning icon just keeps spinning,(not the beachball). Using 10.6.7 and up-to-date on all software. Any suggestions?
Could be a third party app preventing you from being able to login.
Mac App Store: Sign in sheet does not appear, or does not accept typed text
If it's not a third party issue, follow the instructions here.
Quit the MAS if it's open.
Open a Finder window. Select your Home folder in the Sidebar on the left then open the Library folder then the Caches folder.
Move the com.apple.appstore and the com.apple.storeagent files from the Caches folder to the Trash
From the same Library folder open the Preferences folder.
Move these files Preferences folder to the Trash: com.apple.appstore.plist and com.apple.storeagent.plist
Same Library folder open the Cookies folder. Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Relaunch the MAS. -
I can log into iTunes and App Store but NOT iMessage. What gives?
I'm currently using Wifi with my 3rd gen iPad. iOS 6.0.1. I'm not home so I don't have access to my iMac (actually currently at 30k ft somewhere over Virginia :) ).
Anyway, I can log into iTunes, access the App Store, sign out of those, log back in. No prob. I used my appleID and pass to write this message. But I cannot get into Imessage, and I can't figure it out!
I get an error saying: "could not sign in. Please check your network connection and try again." If I try to make a new appleID, imessage thinks and thinks...nothing happens.
This isn't a new issue, it's been like this for quite a while, since upgrading to iOS 6 months ago. How can I get into imessage on my ipad? For what it's worth, it works fine on my iPhone.
Would appreciate any help!To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
Some In-App Purchases require a Credit Card. -
Just bought a new iPhone and am having trouble with iTunes and App Store. I can log in to Cloud, iTunes, and app store but once I try to download, it says "Youe apple id has been disabled". I've reset my password three times and have no issue on my Pad.
Hi FuzzyDunlopIsMe,
Welcome to the Support Communities!
It's possible that resetting your password multiple times has triggered this security. Click on the link below for assistance with your Apple ID Account:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Here is some additional information regarding your Apple ID:
Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
http://support.apple.com/kb/ts2446
Frequently asked questions about Apple ID
http://support.apple.com/kb/HT5622
Click on My Apple ID to access and edit your account.
Cheers,
- Judy -
I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID
First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen. -
Help me Please.. I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPad3
I'm from poland.
Thx
BalbiContact iTunes Customer Service and request assistance...
Use this Link > Apple Support iTunes Store Contact -
I can log on to the Apple website to manage my account and all the information is correct, but I get “Your Apple ID has been disabled” when I try to get something from App Store on my iPhone.
You need to contact Apple Support, particularly iTunes Store support team. Cheers!
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I restored my settings and verified my account and password (I can log on any computer) just not my IPad.
When I touch on the App Store icon on the Home Screen the updates screen pops up with new updates. I touch on the update all, the Apple ID Password window pops up, when I enter my password (which works on my home computer) I get a pop up message that states "Cannot connect to iTunes Store OK
I had no troubles until my daughter got a IPod and I set up a iTunes account off the home computer for her (she has her own sign on). I have reset the passwords and the restored the IPad. Any help would be appreciated.you need to review this:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/HT4627 -
Nothing that requires and Apple ID or a password works, the WIFI, browser adn facebook all still work just the Apple stuff will not work. It repeately ask me to sign in. It works just fine on the desktop I can log in a buy stuff even transfer it to theI pad with a cable. But the I pad acts like it has been isolated by the os upgrade. Any Ideas on how to fix this?????
Try logging out of your Apple ID with the iTunes and App Store at Settings > iTunes and App Store. Select your Apple ID and at the window that appears, select Sign Out. Follow this by signing back in.
Regarding the Outlook password which is the password for the email account you are also accessing with the iPhone's Mail app, try deleting and recreating the account on the iPhone. -
How do i log out off the app store as it has the wrong email and I can't do my updates as i don't know the password
Go to Settings > iTunes & App Store, tap on the Apple ID, and choose 'Sign Out'.
However, logging out of the iTunes & App Store won't change the Apple ID you need to use to update an app. It only affects what Apple ID you're using to download a new app.
Apps always have to be updated using the Apple ID that was used to download it originally. Go to iforgot.apple.com to reset that password. If you cannot do so, then contact Apple Account Security, or delete the app and redownload it using an Apple ID and Password that you know. -
I had upgraded to current OS X yosemite, I performed clean install and I also made a new icloud account and apple ID.
the previous apple ID have few purchased paid app like- "GarageBand"
now in my new apple ID I have to purchase it
I was wondering if I install this app by logging in with my old apple id and installing
and then log in with my new apple id.Yes, you can sign out of the App Store, then Sign In using another Apple ID and download the apps associated with that ID, but when you get finished switching back and forth you will have a rather confused setup...updating is going to get cumbersome when you try and keep straight what software is associated with what ID. With your setup, it would just be simpler to purchase the app again so everything on your Mac matches and you don't have to try and remember what goes where.
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Why can't I log in app store? But I can log in my itune store~
Same apple id. But I can only log in itune store. As much as I know they can use same apple id~
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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