Can't log in or buy music

I have itunes on my laptop and work computer. My laptop works perfectly , itunes runs smoothly, i can get into the store and buy music and even itunes match seems to run fine on there. But when i come to my office pc running windows 7, I cant log in to the store or purchase any music... Error message: 'We could not complete your itunes store request an unknown error occured -50' Pops up in two windows. But i can sign in everywhere else.. Iphone, Ipad, Laptop etc...
What's the probelm!!??? I'm tearing my hair out... This causes issues with itunes match crashing itunes every 2 seconds after opening!
Thanks
Lewis

Hi Loopy194,
If you are getting an error -50 in iTunes, you may want to use the information in this article to help you -
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/TS1583
Thanks for using Apple Support Communities.
Best,
Brett L

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New codes to log in to buy music.

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You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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Can my family in Australia buy music for me?

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I have family on a working VISA in Australia. They have an Australian card and current address but they are UK nationals.
There is some music I'd like on the Australian iTunes. If she was to buy the songs, could she send them to me on disk which I could then put
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but they are UK nationals.
The legal notice on the iTunes Australia Store states:
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There is not a citizenship requirement, so the fact that they are UK nationals is not relevant.
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On the very bottom right of the iTunes store page you should see a small circular icon with a flag. Click that and you should see a page which allows you to select the respective country store your looking for.

HT4436 When ever I try to log into I Cloud it rejects my Apple ID I have changed it several times but all to no avail. Strangely I can use my ID to buy Itunes music. Can any one help please?

Can anyone help? I am unable to log into ICloud. When I type in my ID and password it comes back with 'incorrect password' I have changed the password several times but it doesn't help. strangely i can use my paswod to buy buy Itunes music but not for Icloud. Any suggestions would be gratefully recieved.

Hello CarenzaRielle,
I know not being able to access your Apple ID can be frustrating. I have located an article that will walk you through a series of troubleshooting steps to resolve this:
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http://support.apple.com/kb/ht5787
Refer to the Apple ID Support page if you are unable to reset your password using the steps in this article. If you know your Apple ID password, you can also choose to change your Apple ID or change your password.
Thank you for contributing to Apple Support Communities.
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I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

I can't remember my security questions and have used the maximum number of tries, how do I find out what my answers are so I can log in and buy some music?

From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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If you've forgotten the answers to your security questions and you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
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or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

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How do I log back on to my apple ID and buy music if I don't remember my anwers to my questions?

1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact

My account was diabled, how do I get it enabled so I can buy music?

My account was diabled, how do I get it enabled so I can buy music?

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your iPad by tapping on your id in Settings > Store (Settings > iTunes & App Store on iOS 6+) and then log back in so as to 'refresh' the account on it
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How can i buy music off itunes when i forgot the answers to my security questions?

how can i buy music off itunes when i forgot the answers to my security questions?

How to reset your Apple ID security questions
Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then you will need assistance from Apple Account Security. Follow this procedure:
click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
Choose 'More Products & Services', then 'Apple ID'.
A new page will open. Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
Regards.

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Why can i not buy music from itunes store,this has only happened recently ?

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
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Can't buy music with iTunes... and more

Dear Apple-people: Don't you test your software before you release it?
1) With the new iTunes 6.0.0.18 I can no longer buy music from the iTunes Music Store!
When I add a song to my shopping cart, I get an error message saying that "An error occured...".
However, the song or album actually gets into my shopping cart!
When I try to buy what's in the shopping cart, I get another "An error occured...", an iTunes won't let me buy/download the music.
2) After the release of iTunes 5.x I complained about not being able to transfer more than two songs from my library to my iPod Shuffle 1Gb at a time.
Apple.com never gave me any solution other than: "Try and restore your iPod".
Yes... that was the first thing I tried before posting my complaints here.
Now, after I installed iTunes-6.0.0.18, things are no better. When I try to transfer more than a few songs to my iPod, iTunes quickly disconnects and shortly after reconnects my iPod, and the transfer is cancelled.
However, if I transfer only one or two songs at a time, I can actually manage to put songs on my iPod, but I'm telling you... it's not acceptable.
iTunes version 4.x worked without problems.
What have you done in order to make the new iTunes so unstable?
It seems that every new release has new bugs in it.
Sorry about the brusk tone, but I am highly disappointed!
Don't you test your software?
Has Apple been bought by Microsoft?
What is going on?
And just for reference: no, there is nothing wrong with my USB. I have a digital camera, a memory stick, a scanner, a printer and an external hard drive, all connecting via usb, and all work fine.
Looking forward to solutions!
Regards
Claus Holm, Copenhagen, Denmark

Go to > Apple - Support - Product Selection
Click iTunes then click iTunes Store
Then select Account Management
Then select iTunes Store account security
Explain the issue.
Select your location
Click Email
Should hear back within 24 hrs.

Can't log in or buy music

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