Can't log in to AirPort Extreme but I am connected to the network

So I am trying to log into my AirPort Extreme base station. My password is not working.
I am able to connect to the internet and the rest of the network, I just can't log into the Base station through the AirPort utility. I have other wireless devices that are connected to the network and they have no problems.
I tried reseting the Base station as described in the help files and using the default password "public", but that doesn't seem to work either. Am I not reseting the Base station properly? I don't know. I held the button with the tip of the pen, the light on the front went yellow/orange.
I am at a loss. I need to see my network settings and correct some port forwarding issues.
Any help would be great.
Thank you

If all your counter measures fail then power off the modem and router. Disconnect all ethernet to the router. Power on the modem. Power on the router then do a reset then connect ethernet.

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My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet.

My laptop compaq presario will not connect to the Internet anymore after buying airport extreme. Why? It detects the network, accepts my password, but will not connect to Internet. I tried to repair connection, tried to reboot modem several times, I even updated my computer. Nothing. All it says is that it does not detect modem. Why?

Welcome to the support community group.
First, are you sure that your AirPort Extreme has been configured correctly and is properly connected to your modem?
Begin by telling us how you have things connected and if the Airport Extreme is replacing a previously owned router or is this an entirely new installation?
First be sure that your modem is working and properly connects you to the internet using an ethernet cable directly connected to your laptop. Once you're sure that's working, reset the AirPort to factory defaults by disconnecting it from power and pressing and holding in the small reset button on the back for 15 - 20 seconds while you reconnect it to power. Then turn everything off for 5 minutes. Connect the Airport to your modem with and ethernet cable to the Airport WAN port on the back (check the user guide to make sure you connect the cable to the correct port) then connect a second ethernet cable between the laptop and one of the LAN ports on the AirPort Extreme.
Then power up the modem first, wait 5 minutes and then power up the Airport, wait 5 minutes and finally power up your laptop.
Then run the airport configuration utility from your laptop. Since you're not using an Apple computer, be sure that all of your firewall, and virus blocking and checking software is disabled before you run the airport configuration utility. Once you run the utility, it should detect your AirPort and allow you to use the configuration wizard to set things up.
Check back if you're still having problems.

Green light on Airport Extreme but will not connect to internet

I have tried restarting computer and Airport Extreme but it will not connect to internet. Unit has been working great up until now. I have made no changes in system.
This Airport/time machine is 2009 version.

The Cisco DPC 3010 is a cable modem, so you will need to let the modem completely reset before you connect it to the AirPort Extreme.
It may be necessary to perform a Factory Default Reset on the AirPort Extreme and reconfigure it, but we will try a shortcut first to see if that can be avoided.
Power off the entire network.....all devices....modem, AirPort, computers, mobile devices, etc in any order that you want.
Be sure to disconnect the power cable on the modem, either on the back of the device or pull the power cord from the wall AC jack
Leave everything powered off for at least 30 minutes. Longer is better, as it sometimes takes the equipment back at the ISP longer to completely reset and issue a new fresh IP address to the modem.
After the wait period, power up the modem first, and let it run for at least 5 minutes by itself. If your modem documentation states that the modem should be powered up for 15 minutes, then go with 15.
Power up the AirPort Extreme next, and let it run a few minutes
Then power up other devices one at a time about a minute apart
When the entire network is back up, check the network.
It this does not work, you will have to start over again as above, except this time you will need to perform a Factory Default Reset on the AirPort Extreme.
To do that, power off the AirPort Exterme for a few minutes
Hold in the reset button on the back of the Extreme.....and keep holding it in for an additional 9-10 seconds while you simultaneously plug the power back into the Extreme
Release the reset button after the hold period, and allow a full minute for the Extreme to restart to a slow, blinking amber light
Power off the AirPort now, and start it back up in the proper sequence
If things still don't work, then you likely have a defective AirPort Extreme that will need to be replaced.

Airport Extreme is toast; how to read the network disk via USB?

My Airport Extreme Base Station is toast; light is green, but it won't respond to anything and the MacBook no longer sees it. Tried resetting it; this thing is done.
Well, as I was writing earlier, I have a hard drive connected to the Base Station I've been using for Time Machine backups. Seeing as now my Base Station is dead, I need to hook this hard drive up directly to the MacBook using USB or FireWire. Well, I've done that, and Time Machine has no clue how to access this drive. Using the "Browse Other Time Machine Volumes" does not bring up this drive.
I have some absolutely critical data I need to reach, and it's more than frustrating knowing it's on this hard drive, yet I'm completely unable to access it... I've been good and backed up my data in case of loss, only to have the backup seem to not work at the same time.

...is there a way I can force my MBP to only connect to the n base station ?
Don't use the 802.11b/g/n AirPort Extreme base station (AEBS) to extend the 802.11b/g AEBS's network. Not only must this use 802.11g for the connection between the 2 AEBSs, but that connection uses WDS which cuts your wireless bandwidth in half. So the MacBook Pro may connect to the 802.11b/g/n AEBS with 802.11n but the data transfer speed is limited to 27 Mbps.
Instead connect the 2 AEBS's vie Ethernet and create a dual-band network. You will find threads describing this and it is also documented in Apple's documentation.

When i try to sign on to istore it says im not connected to the network but i am connected to the network

when i try to sign on to istore it says im not connected to the network but i am an i cant sign on

Hello patirots,
If you cannot connect to the iTunes Store, I reviewing the steps in the following article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have an Airport Extreme but cannot back up to the 2GB Hard Drive attached via USB

I have an Airport Extreme (4th generation) an iMac and Macbook Pro (both run on Lion). For some reason the Macbook can see the 2GB HD I have attached to the Airport Extreme and uses it as it's Time Machine. However, the iMac cannot find the 2GB HD to use as it's TM. It's really pi**ing me off.
To make it worse, when I open the Airport Utility I can find the HD, but when I open Time Machine I can't find it. Grrrr!!
Thanks for any help, Tom

First off, Apple does not support Time Machine backups to a drive at the USB port at the AirPort Extreme.
It does seem to work for some users, works somewhat for others and does not work at all for some users. So there may be some differences in the hardware on the iMac and MacBook Pro that might account for some of the difficulties. I cannot say for sure.
Oddly enough, I have both a MacBook Pro and and iMac as well and I've experimented with Time Machine backups to a drive at the USB port of the AirPort Extreme here several times with varying results.
I too, could not "see" the drive from the iMac when I first tried to set up Time Machine from that computer.
When I mounted the drive on the desktop of the iMac, then Time Machine was able to see it and backups started, but I had corruption problems on the backups after a few weeks.....as some other users have reported as well.
Backups did run OK from the MacBook Pro for a few months before I started noticing error messages and started to have to run Disk Utility to repair the disk. After another month or so of this, Disk Utility could not repair the drive and I had to start all over again.
So, count me in the group of users who have had some success and some difficulties with this unsupported method of backing up via Time Machine. My "experiments" with this on several tries have convinced me that this is not a reliable method to backup my important files, so I use other methods that are supported.
You may have better luck.
Try mounting the drive on the desktop of your iMac first, then open Time Machine to see if it can "see" the drive to setup backups.

My iMac is working with my Airport Extreme, but Macbooks cannot connect.

After a number of power outages, we lost wireless throughout the house. ISP and modem all checked and okay. Reset Airport Extreme to factory settings. I am connected on my iMac (wirelessly via the Airport), but Macbooks and iPad cannot connect. They are picking up a wireless signal, but not the Airport network and shows an error message "not connecting to Internet".
Suggestions?

A little more information from the Macbook - when I open System Preferences - Network, there is a message on the left showing the Airport device, and also says "self-assigned IP". On the right side under Status, it states"Airport has the self-assigned IP address of xxx.xxx.xxx.xxx and will not be able to connect to the Internet." Not sure if this provides any clues?

Can I plug my remote airport extreme into my ethernet to improve the signal of the wds network? If so which port do I use the lan or wan

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Hi Other
Unfortunately you cannot use a Graphite as a client to join a wifi network. Your best bet would be to get one of the game adapters such as the Linksys WGA54G which you can plug into the ethernet port on your Wii to bridge to a wireless network.
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Airport Utility cannot see Airport Extreme Device even though connected to wireless network

I'm trying to set up a Macbook Air for my wife. I have a home network of four Airport Extremes that were configured in bridge mode with an authenticated SSID and one that is open for guests. On my PC my airport Utility sees all of the base stations and can configure them fine. On the Macbook air the utility cannot see any of the base stations no matter how many times I scan. The strange thing is that it can see both wireless networks. A fact that may be related to the problem is that the Macbook Air cannot authenticate into the secured SSID. The password is correct. Other machines (PC/Mac) all have no problem. Apple TV 2's, iPad's, and iPhone's all have no problem. I'm stumped.
Any help is appreciated! Thanks.

As usual in recent years, Apple creates and ships a problem (latest MacBook Air + Airport Extreme N + Airport Utility 6.1), and when multiple users encounter the problem, and post about it, nary an Apple supoort person to take ownership, so threads just die, like this one did. I'm having the same problem, and as a committed Apple customer, I just want to find any oither company to do business with.
(I'm sure connecting by wired Ethernet would work, but THE AIR DOESN'T HAVE AN ETHERNET JACK!!)
Love this community. Have had it with Apple.
Sincerely,
Marc

Airport Extreme (802.1) cannot connect for the first time.

Hi all!
I got an Ubuntu running Wine and the Admin Utility For Windows. I am trying to connect (after a hard reset) to the Airport Extreme Base Station. But no matter what I do I cannot get through the default password (which is supposed to be 'admin' or 'public' ) Neither work - can't configure the router! Please advise!

Do as it says. Your license is for Creative Suite, not Acrobat. You must activate the license by opening one of the other programs first.

HT3728 I have factory reset and firmware updated my airport extreme, but although it should have dual network capacity, I can now only create a single network.. Suggestions please

I have factory reset the extreme base station and updated firmware, however, now there do not appear to be dual networks. Why is that

Then you may be possibly referring to the Guest Network option?.....which would not be enabled by default when you reset the device back to default settings.
You can use AirPort Utility to enable that function.

ANOTHER Airport Extreme base station dropping connections

I think my network connectivity problems predate the latest Airport software update by a few days.
Our MacBook Pro's randomly drop an Airport connection when they are near a secondary access point operated in Bridged Mode.
My one-year-old Airport Extreme/Time Capsule had been working fine in 2.4GHz b/g/n mode with a gigabit switch and a link to a Comcast cable modem, all set up in the northwest corner of the house. I decided to replace it with a new, dual-band Airport Extreme/Time Capsule so that we could separately operate a faster 5GHz "n" network for modern notebooks along with the 2.4GHZ b/g/n network for older notebooks and iPhones.
We substituted the new Airport Extreme/Time Capsule for the old model and it now serves IP addresses to 5GHZ network devices. The old Time Capsule was moved to a new location in the southeast corner of the house, connected to the network via Cat 6 Ethernet, and also set it up to join the same 5GHz wireless "n" network in Bridge Mode -- it is an access point, but not serving DHCP addresses.
Now, whenever a laptop is near that device, it accesses the LAN through that Airport Extreme's 5GHz WIFi connection. The problem is this: every few hours (though sometimes sooner - its random), our MacBook Pro's lose their network and Internet connections (not simultaneously though). This only happens if the laptops are physically closest to the older, Bridged wireless access point. It can happen in the middle of Web surfing and always, when they wake from sleep. It NEVER happens if the notebooks are physically closer to the new Airport Extreme (and hitting it's 5GHz signal) and the iPhones NEVER lose their Internet connection to the separate 2.4GHz b/g/n network.
When it does happen, we have to Restart the notebooks to re-establish an Internet connection, though I suppose restarting the Airport Extreme/Time Capsule also might re-establish the connection. Sometimes, I can just move my laptop back to the northwest corner where the main Airport Extreme/Time Capsule is located and get right back online through that access point. But usually, I just sit in the back room, restart and rejoin the network through the secondary, wireless access point. Turning off/on Airport (at the MacBooks) accomplishes nothing and neither does Network Diagnostics.
This affects two new, MacBook Pro "n" laptops running 10.5.8, but does not affect the iPhones. So, it only seems to be a 5GHz issue. I don't think it's RF interference because I've tried three different 5 GHz channels. I've also tried reducing the secondary Airport Extreme's transmission power to 50% and, more recently 25%, to no avail.
This morning, it started happening again, so I finally used the Airport Utility to turn off the Wireless Mode of the secondary device for my next test (thanks to the Ethernet connections, it's still visible on the wireless network). We'll see if this solves the wireless connectivity problem.
Does anyone have any idea what could be causing this? I wonder if it is some odd, configuration issue.

I just started having a similar problem in the last week. I have three devices: the Gigabit AEBS is connected to my cable modem and is the DHCP server. An Airport Express (N) extends the wireless network. A second (G-Only) Airport Express is connected to one of the gigabit ports on the AEBS and creates a second wireless network for iPhone, G-devices and guests.
Lately, the connection from my May 2009 MacBook Pro has started acting strange. The Airport icon in the menubar shows I have full signal strength, but I'm no longer connected to the Internet and I can't browse other N computers on the network. Devices that are connected via the G network continue working fine and remain connected to the Internet. This is interesting because even the G network has to go through the AEBS to get to the Internet. It only appears to affect the Internet connection via the AEBS's own WiFi but not its ethernet ports. If I open Airport Utility from the MacBook Pro, the AEBS status shows as Normal. Turning off/on the Airport on the MacBook accomplishes nothing but I can restart the AEBS from the Airport Utility and then everything goes back to normal. A few hours or more later, the problem occurs again.
By holding the Option key when clicking on the Airport icon and looking at the Airport MAC address I can tell that the MacBook Pro is connected to the WiFi-N via the Airport Express extender. Like you, I may have to try and shut that one off and see if the problems occurs when it is connected directly to the AEBS. The problem with that is that since it is farther away in the house, the signal strength and thus my transmit rate will be slower. I'd be curious to see if your experiment by shutting down your secondary AE will still cause drops.

I have linked my seagate hard drive to my airport extreme but can not seem to find it in finder any ideas

Hi Help Please
i have just linked an external hard drive to my airport extreme but it does not seem to appear in finder under shared !!!! any ideas

i have plugged the hard drive into a usb router which in turn is plugged to to the AEBS it is visible in airport utility but then can not find it anywhere else!!
First, the drive must be formatted correctly to work at the USB port of the AEBS. That means a format of Mac OS Extended (Journaled) or FAT32. NTFS will not work.
You need to have a powered USB hub, even if the hard drive has its own power supply
Next, you may not have configured the Finder Preferences to display a connected hard drive. Please follow these steps:
o Click anywhere on the open desktop so that the Finder menus appear at the top of the screen
o Click Finder, then click Preferences
o Click the General tab
o Under the heading of "Show these itmes on the desktop", make sure you have a check mark next to Connected Servers
Restart both the AirPort Extreme and your Mac
Open Finder and check under the SHARED heading for your AirPort Extreme icon
Click on your AirPort Extreme and a folder will appear in the window to the right representing your hard drive
Double click the folder to mount the drive on the desktop
Hopefully, you are not planning to try to backup files using the Time Machine application, as this is not supported by Apple.

HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

MBP can't find airport extreme but internet works

I have a MBP with Lion. I just purchased an airport extreme and connected an external harddrive with time machine linked to it. Perodically my MBP, loses the Airport Extreme base station and cant find the Airport Extreme. It cant find it in Airport Utility even after rescanning. When this occures, time machine wont work because it cant find the drive/server. I can manually locate the airport extreme by using the IP address though and I have a working internet connection. But it's getting annoying because it seems to be at random that the base station just disapears.

I bought an Airport Extreme yesterday and hooked it up today. Everything went great, but eventually all my wireless devices lost their connections. I've read several other forums where this has been observed as far back as 2009. Most attribute it to a firmware update, but that certainly isn't my case. My wireless devices include a Samsung TV, a Sony 'Google TV' internet box, and two Macs just to name a few of what I connected today. And they eventually lost their connection. Wired connections don't seem to be affected.
It appears that Airport Extreme's wireless feature is going into a sleep mode that is hard for it to wake up from, or it's overheating (it gets very hot). And this has nothing to do with signal strength, range, or interference. It could be a combination of settings as a 2010 post stated that Apple told him to do a hard reset and ensure "Allow Setup over WAN..." and "Allow SNMP" are both unchecked. Neither are checked on mine, so I guessing that might have been a lucky workaround back then. It's a pain to restart AE and re-enter the password on any device just because AE might have been idle for a period. After more than 2 years of this behavior, I'm surprised it continues to this day with no fix or clear explanation. Maybe there's a solution out there somewhere.....

Can't log in to AirPort Extreme but I am connected to the network

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