Can't Log-In to FaceTime...Help!

Hi Gurus... I've been using FaceTime successfully for years...then about 2 weeks ago , I opened FaceTime on my Air (10.8.5) and was greeted with a request to enter my Apple ID and Sign In... Did so... Panel appeared asking for FaceTime pasword with sub-text saying to use Apple ID...Did so...same panel re-appeared... Repeated...same result. Again and again....Weird. Decided to select Create New Account option... same result. Eventually get red-colour messages saying "Registration cancelled" and "Could not sign in. Please check your network connection and try again"... and so a fortnight of frustration has followed. Fortunately, FaceTime works perfectly on my iPhone...even since installing IOS7.
Any help... preferably explained in step-by-step/idiots-guide format would be hugely appreciated. Thank you.

Same thing has happened to me. I created a new password in the 'manage apple ID' and now facetime logs on, asks me to verify email, but stops after email is verified. it doesn't continue onto another screen, or allow me to move forward. I can only go back to username and password screen again.

Similar Messages

  • Can't log in to FaceTime with non-primary iCloud ID

    Hello,
    I use a family Apple ID for App Store, iTunes Match and photostream but use individual Apple IDs for reminders and contacts. The problem is, on my ipad I can't log in to FaceTime with my personal Apple ID. It will only allow me to log in with my primary Apple ID (the family ID). On my iphone it works because I associate FaceTime and iMessage with my cell number.
    Any thoughts? Thanks!

    KK,
    For some reason, a Mac using Facetime needs to be set to the time zone it is in.  It could possibly have something to do with the FT routers that your call is guided to.  In any case there were two Facetime users I know of, that got their Facetime working by resetting to the proper time zone.  I surely hope this works for you so you can start talking to your folks "across thepond."

  • I logged onto my email on a public computer. Now I can't log off. Please help!

    I logged onto my email on a public computer. Now I can't log off. Please help!

    What exactly do you mean with 'I can't log off'?
    Typically you wouldn't use Thunderbird on a public computer.

  • HT5622 After I updated to ios7 I can't  log on to FaceTime or iMessage and I changed my Apple ID and it still won't let me!

    After I updated ios7 I can't log on to iMessage is FaceTime, I log on with the correct Apple ID and I even changed it to see if it will help but it still doesn't now I don't know what to do!

    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    iOS: Troubleshooting FaceTime and iMessage activation

  • I can't log in to FaceTime or iMessage

    After updating my MacBook to OS X Yosemite, I can no longer log in to FaceTime or iMessage. I get this message each time, "To use this Apple ID with iMessage, contact iMessage support with the code below.  Customer Code: 0263-xxxx-xxxx", but when I call I can't get assistance bc my Apple Care has expired. Please help!

    Hi There,
    Thank you for the advice and for pointing out that it may be an Apple ID issue. However, calling the 1(800) number directly did not provide an option to select "Apple ID". I think this occurred because I called from the telephone number filed on my account, which automatically pulls up my account information when I call, and didn't allow further assistance since my Apple Care has expired. The only option offered was to pay. So, I searched online for Apple ID Support, which provided Apple Call Back support, and I was able to resolve the matter.
    Thank you again!

  • I deleted my filevault.. Now I can't log in. Please HELP!

    Hi All,
    I recently deleted my filevault from my bf's username, and now cannot log into my account. He can still log in, and I can log into my other account. I would just use the other account I have set up but all my music, photos etc are on my account that I cannot access
    I've been looking for solutions online, and managed to log into my Root User account but when I go to Macintosh HD > Users (as the internet told me) my user name isn't there so I cannot follow the guide to get it working again
    Please help this is driving me crazy, and making me reach a point where I want to get rid of this Mac and buy a PC - because I cannot resolve any issues I have!!
    Any help would really be appreciated here
    Thanks in advance

    I think yur best bet is to contact the Music store customer service. They have access to your accounts and will be able to understand why it didn't let you log in the first time.
    Here's the form to contact them:
    http://www.apple.com/support/itunes/musicstore/email/
    You might also want to check out this page:
    http://myinfo.apple.com
    To see the details of your account.

  • Can't log in to facetime on my iMac?

    I hear there have been issues with Facetime and loging in. It won't let me log in to facetime on my imac, any solutions?

    You must be using an older version of IE, here's a short article: http://8help.osu.edu/1548.html
    Try using another browser or donwloading something like Firefox here: http://www.mozilla.com/en-US/products/
    Rick
    iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620

  • I can't log in on Facetime on my ipod touch! Help?

    So I tried logging in on FacTime on my iTouch and it kept saying 'incorrect password', so I reset my password and tried again, and it still wouldn't work. I've resetted my password like 3 times. I have facetime on my macboook, and I can login perfectly fine on that. It's just my itouch that isn't working. I've tried restarting my itouch, still didn't work. What can I do?

    thank you for the reply. I tried that but for some reason my FaceTime, iMessage, and Apple ID all logged out by themselves and that is why I can't access them. I've had this iPod for over a year so activation isn't a problem just attempting to log back into everything is the issue.  it's been this way for about 12 hours and the same thing is happening to my brother's iPod touch. we also both use the same wifi connection.

  • Can't log in the FaceTime through my macbook air 13

    cant log in the face time trough my mackbook air 13

    Hi darschico,
    If you are having issues signing in to FaceTime from your MacBook Air, you may find the troubleshooting steps outlined in the following article helpful:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Regards,
    - Brenden

  • Can't log in to FaceTime any more, though pw works elswhere the in Apple universe.  Suggestions?

    I just changed my AppleID pw.  I can log into iTunes and this discussion group OK, so I know the PW is good, but FaceTime consistently gives me the msg "The server encountered an error processing registration.  Please try again later."  I never had any problem before Apple pushed the latest upgrade.  I used to be able to log into FaceTime without presenting my pw (except for the very first time, of course), but after the upgrade a pw was demanded. The old pw for my AppleID did not work so I set up a new pw, which works elsewhere.  But I still can't get FaceTime going, and it's been a couple of days.

    KK,
    For some reason, a Mac using Facetime needs to be set to the time zone it is in.  It could possibly have something to do with the FT routers that your call is guided to.  In any case there were two Facetime users I know of, that got their Facetime working by resetting to the proper time zone.  I surely hope this works for you so you can start talking to your folks "across thepond."

  • How can i log in to facetime

    how can i sign in to facetime

    Please read this article about troubleshooting facetime.
    http://support.apple.com/kb/TS4268
    Good luck friend.

  • I can't log in to FaceTime and iMessage

    I have this issue with my FaceTime...
    First I've created my Apple ID then I've tried to access my FaceTime..
    but I couldn't..
    So I changed my password...
    it doesn't work either and my location is the right one...the same is happening with I message...
    I need help please.

    Try some of the troubleshooting steps below.
    FaceTime for Mac: Troubleshooting FaceTime - Apple Support

  • TS4526 I followed the directions above and now I can't log back in.  Help.

    When I type in my password and submit, I get a spinning circle then a message telling me that my apple tv can't access the itunes store.

    you think maybe it's the wifi password it's requesting?

  • I can't log in to FaceTime for Mac on my Macbook.

    I have an active Apple ID, but when I am prompted to provide my e-mail address, I get the following message: Unable to verify “[my e-mail address is my Apple ID]” because it is already in use by another Apple ID.

    Troubleshooting FaceTime
    http://support.apple.com/kb/TS3367

  • I can't log in to facetime

    i use my apple id on the app store and itunes all the time, and i was able to use facetime just once. then after i upgraded to the latest version of ios7, i'm required to enter my apple id and password but not it says invalid username/password, even if i've used them many times.

    iOS: Troubleshooting Messages
    iOS: Troubleshooting FaceTime and iMessage activation
    FaceTime, Game Center, Messages: Troubleshooting sign in issues

Maybe you are looking for

  • ODSM installation failing on Solaris Sparc

    Hi Guys, we are trying to install ODSM on a Solaris server (Solaris Sparc 11). However the installer is throwing the following error while creating domain - [2013-01-10T15:50:52.888-06:00] [as] [TRACE] [] [oracle.as.provisioning] [tid: 12] [ecid: 000

  • Adobe Flash Professional CC on macbook pro doesn't work?

    I have a macbook pro, late 2011. I recently downloaded the trial version of Flash Professional CC, and I immediately noticed that the more I drew, the slower it got. It has gotten to the point where it takes over 10 minutes just to open a project, an

  • PDF washed out

    I'm creating a pdf in Bridge and it becomes washed out once saved.  I've tried sRGB color space as well as Adobe 1998.  Both are washed out.  Does anybody have a solution to this issue? 

  • RH 7 WEB Help: Hyperlink to external file will not activate file

    I have added an external file (Excel spreadsheet document) to my RH 7 WEB Help. * The Excel file is located in the Project Manager * The hyperlink contains the correct file name * The generated WEB Help folder contains the Excel file However, when I

  • Exposure vs. Levels vs. Brightness/Contrast Adjustment Layers?

    I have some photos that are a bit underexposed and I'm trying to brighten them up a bit and I made a Levels adjustment layer and also experimented with the Exposure adjustment layer. Are these essentially doing the same thing OR are there reasons to