Can't log in to iMessages/FaceTime on Mac

I am having trouble logging in to iMessages and FaceTime on my Mac.
I read everything here and have tried a bunch of suggestions (if not all of them) in an attempt to rectify the problem. No luck. MBP 17 (late 2010), Mavericks 10.9.4
Here's what I've done and/or tried:
- Rebooting (duh)
- Resetting keychain (many times)
- Repairing permissions
- Trashed related preference files
- Booting in safe mode and attempted to log in
- Created another account on my Mac and attempted to log in to iMessage/Face Time
- Reset time zone and date/time settings to "auto."
- Disabling iCloud on my computer and re-logging in
- The mDNS/Bonjour fix via Terminal
- Disabling Flash from storing data locally
- Tried booting into Open Firmware to reset VRAM, but couldn't (may try again)
- Checked my Apple ID to ensure there are no other phone numbers/emails associated
- Enabled my email address as well as my phone # in FT and iM on my iPhone and iPad
- Disabled two-step verification on my Apple ID (just in case that was it--I've seen stranger things happen.)
Here's what DOES work:
- Logged into Game Center on my Mac
- Logging into iTunes
- Logging into iMessages on a different Mac
- iCloud, iMessages, FaceTime on my iPad and iPhone
- Checked for my Mac's serial no. (it's there)
Just updated to Mavericks 10.9.4 on 7/7/14, updated MS Office and Adobe Reader, then repaired permissions. After that, my keychain locked up, and I spent six hours figuring that all out. Once that was sorted out, the next day, I noticed I couldn't log in to iMessages. I don't know if it's a certificate problem or a server problem or what.
The error I get most commonly in Console is "unrecognized leaf certificate."
Appreciate any help.

I solved it! I solved it!
Reinstalling did not work, neither did creating a new user account. Skip down to the TL;DR section for what I did.
I created a new user and installed OS X Mavericks again. I didn't re-format the HDD, because I did not want to re-install all of my applications and wait for all that (hours and hours). This did not work at all and in fact, even more stuff "broke." After the reinstall, I could not (and still can't) log in to Apple Support or my Apple ID via Safari (have to use Firefox). Safari is telling me it can't establish a secure connection to the idsma.apple.com or to the appleid.apple.com servers. iMessages and FaceTime were still preventing me from logging in, and everything went to Hades in a handbasket. Oh--I couldn't log in to the App Store, either. I also repaired permissions while booted from the OS install disk--that didn't help either.
However, I DID FINALLY manage to get iMESSAGES TO WORK on my Mac! (This is in my original user account, not the new one I created, just FYI.) I again changed the time zone preferences from automatic to manual (with my correct time zone) and I made a change to the time preferences so that the date is displayed in the menu bar. I did that just to ensure the .plist file was updated by the OS. (I'd done this before, but since this was a new OS, I figured it might help). Then, after reading another user's tip in another thread, I logged completely out of iMessages (and iCloud, just for kicks) on my iPhone and iPad. I also went to Sys Prefs > Users and re-added my Apple ID to my computer's user id/login.
I don't know how much this matters, but when I did that, the "caution" icon (yellow triangle with exclamation point) appeared next to the Apple ID info in the Sys Prefs. I double-clicked it to see if it would tell me anything, and it disappeared. I re-launched iMessages, and I kid you not, it logged me in! WOOT! Then I logged in to iTunes, iCloud, and the App Store. I also re-logged in on my 2 iOS devices, and it's all good. <happy dance>
Now, if I could only figure out the screwy problem with Safari and the idsma.apple.com and appleid.apple.com servers. Meh. I can log in w/ Firefox, and at least I can actually do some damned WORK on my computer now (it's only been 4 days iof this BS)!
TL;DR, try this:
1. Make the time zone on the Mac not automatic (but correct to your time and zone), and change something in that pref. pane so that it overwrites the old prefs file.
2. Log out of iMessages, iCloud, etc., on your iOS devices
3. Un-associate your Apple ID with your computer user login (in System Preferences > Users and Groups).
4. Sign out of iCloud on your Mac.
5. Reboot.
6. Re-associate your Apple ID with your user login. If you see a caution icon next to it, double-click. Should disappear.
7. Launch iMessages and attempt to log in.
8. Then log in to iCloud via System Preferences > iCloud
If that doesn't work, do these steps, then go back to # 1, above.
9. Delete all the Apple tokens and keys in the Keychain (might break some other things--may be why I can't log in via Safari right now).
10. Reinstall Mavericks/OS X.
11. Repeat steps 1–8.
Final thoughts: My serial number did appear in System Information, and I'd never had the motherboard replaced (or anything else, for that matter) on this Mac. However, this is an Apple Certified refurbished Mac, and it could be that the motherboard was replaced before I ever even owned it. Again, my S/N displayed as it was supposed to, but it could that this was part of the problem. Seems far-fetched, but...

Similar Messages

  • I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!

    I can not log in to iMessage iOS 6 iPhone 5. Error says " Could not sign in. Pleasecheck your network connection and try again. I do have network connection since I can browse the web using wifi!
    I have tried using cellular data connection or wifi and I can not sign in?

    Go to Settings>General>Date and Time>Set Automatically>On.

  • Can't log on to iMessage.  Keeps recycling ad infinitum

    I can't log on to iMessage on my iMac with Mav 10.9.  It's working on both my iPad2 and iPhone 4s with IOS 7.  I've never used it on the iMac before: now logging on yields only the spinning recycling icon indefinitely.
    None of the fixes or workarounds I've seen have worked.  I understand others are having this problem.
    Does anyone have a fix or workaround that works?
    Thanks.

    All,
    I am having the same problem with my new iPad (wifi+4G LTE).
    When I try signing into iMessage using my Apple Id & password, it would momentarily show a message box with Next button on it & straight after that it would show the Sign In screen again. And obviously, it doesnt sign me in to iMessage or enable it.
    I have tried the following things, but they dint help:
    1. Reset Network settings
    2. Sign out of from Settings -> Store -> Apple Id
    3. Change DNS to Google's public DNS 8.8.8.8
    4. Changing Apple Id password
    5. Hard Resetting iPad.
    Could anyone please help?
    Cheers,
    Jay
    P.S. I am only using Wi-Fi on my iPad at the moment, as I havent got a data plan as yet.

  • HT5622 I can't log in to iMessage on my iPod touch 4g

    I can't log in to iMessage on my iPod touch 4g

    Can you be more specific?
    You don't know how or it won't work?
    What happens when you try?
    http://www.apple.com/ios/messages/

  • Why can't I login to iMessages from my Mac?

    Why can't I login to iMessages from my Mac? It just started all of a sudden, all my iMessage conv's are offline. I tried but get an error message that states "Your Apple ID "xxxxxxxx" can't be used to set up iMessage at this time" and then a customer code to contact apple. This would require a pay for advice payment I'd rather not do.
    Anyone have any ideas?

    There is no official public documentation of that alert as far as I know, but according to reports, it can sometimes mean that the same Apple ID is being used with the iTunes Store or one of the other Apple content stores, and the payment method is invalid. Sign in to the store and review your account. You do not, of course, have to provide any billing information to set up an account to use only with iMessage, as it's a no-charge service.
    Otherwise, do what the alert tells you to do. According to reports, you won't be charged for the support call if you select "Apple ID" as the product and cite the customer code in the alert as the "validation code" to the representative.

  • Can't log in to iMessage or FaceTime on iPad

    Unable to log in to iMessage or FaceTime with my Apple ID though I can log in to my Apple account ...

    Go to Settings>Reset>Reset Network Settings, then set up your network info anew.
    Cheers,
    GB

  • Can't log on to iMessage and FaceTime????

    I purchase the new iPad that just came out and I can not sign on to iMessage or face time.  Please help!!!!

    All,
    I am having the same problem with my new iPad (wifi+4G LTE).
    When I try signing into iMessage using my Apple Id & password, it would momentarily show a message box with Next button on it & straight after that it would show the Sign In screen again. And obviously, it doesnt sign me in to iMessage or enable it.
    I have tried the following things, but they dint help:
    1. Reset Network settings
    2. Sign out of from Settings -> Store -> Apple Id
    3. Change DNS to Google's public DNS 8.8.8.8
    4. Changing Apple Id password
    5. Hard Resetting iPad.
    Could anyone please help?
    Cheers,
    Jay
    P.S. I am only using Wi-Fi on my iPad at the moment, as I havent got a data plan as yet.

  • Can't sign in on iMessage on my Mac, but can on my iPad and iPhone??

    I can't sign in on my iMessage on my Mac.  When I put in my user name and password it just spins....  till I cancel it.  rebooted.  Password is correct - if I type an incorrect one, it lets me know.  Thoughts?   Preferences isn't available to check either.  FRUSTRATED!!!

    If you are having trouble signing into Messages on your Mac, try the steps outlined below:
    FaceTime, Game Center, Messages: Troubleshooting sign in issues - Apple Support
    http://support.apple.com/en-us/ts3970
    Ensure that you have an active Internet connection.
    Verify that you are using a valid Apple ID at appleid.apple.com. You can also create an Apple ID or reset your password from this website. Other things you should confirm while logged into appleid.apple.com:Note You may experience issues if your email address is associated with more than one Apple ID. If you have multiple Apple IDs, log in to appleid.apple.com with each Apple ID and confirm that each email address you wish to use for FaceTime or Messages is associated with only a single Apple ID.
    Confirm that the email addresse(s) for your Apple ID has been verified.
    Check for miss-types of the email address
    Check the spelling of the email address
    Check that all letters are lower case
    Make sure that special characters are correct, e.g. no commas (,) where there is supposed to be full stops (.), etc.
    Make sure the date, time, and time zone are set correctly in Data & Time preferences, in System Preferences. Tip: Enable "Set date and time automatically" in Date & Time preferences to automatically keep this information accurate.
    If third-party firewall or port filtering software is installed, it needs to be configured to allow connections to apple.com, verisign.com and verisign.net. A list of ports required for using FaceTime and Messages is in Using FaceTime and iMessage behind a firewall. Please consult this article for further help configuring firewalls and Internet security software.
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/en-us/HT201349
    Sign out of your Apple ID at these locations on your Mac:
    Messages > Preferences > Accounts tab. Click iMessage in the left column, then click Sign Out.
    FaceTime > Preferences. Select your Apple ID, then click Sign Out.
    Close FaceTime and Messages on your Mac.
    Open FaceTime and Messages, then sign in to your Apple ID in Preferences.
    I hope this information helps ....
    - Judy

  • I can login all accounts except imessage on my mac! why?

    i tried everything to use imessage after updating my os to mountain lion on my mac but cant solve my problem... can anyone say why i cant use imessage on my mac?.. i can use all my accounts (iCloud, app store, iTunes etc.) using my apple id and have no problems using on my iphone (i can use imessage on my phone) either but when i try to sign in to imessage on my mac i get this message; "The server encountered an error processing registration.Please try again later." for two days. I tried and tried and tried, again and again but i got the same message!... anyone solved this please help!

    Back up all data.
    Take the steps suggested in this support article:
    FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
    The time zone must be correct for your location.
    Make sure you know your ID (an email address) and password. The password should be in your keychain, which you access in the Keychain Access application.
    Sign out of iMessage:
    Messages ▹ Preferences ▹ Accounts ▹ Sign out
    Then sign back in with your verified credentials.
    If you get the same error, try resetting the NVRAM.

  • Can't log in after install upgrade to mac os x 10.6.8.

    I can't log in to my admn acct. after install the upgrade to mac os x 10.6.8.  I can use guest account and create other users with admn privileges, but when I try to log in to my user acct. the system apparently accepts but while the desktop is loading the system goes back to log in screen.  Can I downgrade to the previous mac os x version?  I can't see any of my files.  I tried to restore with timemachine, but it doesn't works

    Computer does the restore but, because  I'm restoring from other Adm Acct, and system doesn't let me access any document residing on my acct. I'm just seen a lot of files with a red letter h.  What thats means??? I'm seriously considering re-install the original version 10.6.4 and then made time machine restore.  I can use the computer and mac and a fresh and new desktop with brand new applications on guest acct but where does my files gone?.  by the way I don't see parallels desktop 6 for mac applcation  nor windows.  Remember I want my files, not to change my user name
    Parallels have posted some patches to download on their home page for parallels 6 users which upgraded to MAC OS 10.6.8 accepting what they call "problem with icons size on desktop"............and I don't know if download and install because that is not exactly my problem......please tell me some instructions because I want my fles.......

  • I can't log into twc tv on my Mac anybody else with this problem?

    I can't log on to twctv on any of my macs but can on my pc a the cable company insist that it is not them. Anybody else having this problem.

    halien,
    Welcome to the Apple Discussions!
    Have you added any software recently? Say, anything that shows up in System Preferences> Others, which might suggest a problem trying to load some system-level extension with permissions issues? Or a third-party softwar einstaller that asked for an administrative password?
    Depending on the OS version and the third party software you have installed, you may be able to fix things by running Disk Utility> Repair Permissions on the hard drive (ignore the "we are using special permissions" reports).
    (Your can use the My Settings link under your user name in the box on the left of the Discussions pages to add such useful info as your OS version, RAM, CPU speed, and the like.)

  • I can't log in on iMessage and Facetime on iOS7

    I tried to activate iMessage and Facetime on my iPhone 4S with iOS 7.  They won't let me log in. On imessage it is just sending everything in a text message not an imessage. Facetime wont even work. Every time I try, a message pops up and says, "Try to connect to network availability..."  My wifi is working. It is working on my moms iphone 5.

    back your Iphone up onto itunes. MAKE SURE YOU DO THIS. otherwise you will lose everything.
    go to your iphone, and hit settings < General < Reset < Erase all content and settings.  Once you do this. youll ned to go into itunes on your computer and restore your backup. this will take about 10 minutes or so. After that. your imessage should be working. you will lose all your music, but as long as your bought them off itunes it wont be problem putting them back on your Iphone.
    after hours of talking to Apple tech, telling me i just have to wait. I took a shot in the dark and it fixed.. give it a shot. just make sure you back up your iphone into itunes from your computer.
    hope this helps everyone!

  • I can't log in to iMessage or FaceTime.

    I just restored my phone and installed the new update. I have tried all of the solutions people have suggested and nothing will work.

    Did you also have a look at these articles?
    Troubleshooting FaceTime
    Troubleshooting FaceTime and iMessage activation - Apple Support

  • I can't log in to my facetime

    I use my apple id to log in but facetime prompted this phrase, "could not sign in. Please check your network connection and try again." but I think there's no problem with my connection since i can browse and log in in other sites... Badly need your genius minds... Thanks!

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
     Cheers, Tom

  • I can't log onto my iMessage account on my ipad

    I changed my password to my iTunes account and then it kept asking me to sign back into things like FaceTime, iTunes/apps store and iMessage. I successfully logged back into iTunes, App Store and FaceTime but when i try and sign into iMessage it's says an error has occurred while logging in. Please heeelppp

    Same thing was happening to me! Setting>general>reset>reset all settings. As soon as u do the reset, your iPad will restart. Connect to your wifi, input your wifi password, click iMessage and verify your apple account again. It should work! It did for me! Good luck!!

Maybe you are looking for

  • OBIEE 11g: how to automate browser clearing cache

    Hi, We upgraded OBIEE 10g to 11g the implementation includes EBS SSO ( which works in 10g). the SSO functions OK meaning when we login from ERP Bussiness selection responsibilities to the OBIEE dashboard page we can access it and the login succeed. T

  • Why does Firefox keep redirecting me?

    I have a MacBook Pro. OS X 10.8.4 After I open Firefox and type a website to navigate to, it initially opens the page but then immediately redirects to another page. Sometimes it redirects to Lycos.com, or another random advertisement page. Other tim

  • Bridge gallery and iWeb questions, newbie....

    Hi All.... I have made myselve a page in iWeb but I´m not happy with the gallery-layout with thumpnails and small sized pictures, I would like my galleries to be scroll down type, OR just one picture at the time and nothing else, except "Next/previou

  • Distorted sound in videos/music through speaker?

    After about 5 minutes of watching an iTunes TV Show or listening to the iPod through the speaker, the sound becomes garbled. If I exit to Home and go back in, it fixes itself, for another few minutes, then it happens again.

  • Spry Repeat List does not appear in Google Chrome 28

    Spry repeat list works in IE8 and Firefox 22.  However in Google Chrome 28 no data appears (data is blank).  This is the code: <div>               <p><span class="headline">events</span></p>               <div spry:region="Events">                 <d