Can't log in to Jabber/iChat

I hope someone can help me with this!
I have two Macs. The trouble is on my iMac. I can't log in to iChat via Jabber using my gmail.com account as the email address. It tries to connect for 30 sec. or so, and then puts up an alert message saying, "Could not connect to Jabber. Could not connect to host gmail.com." This iMac is still using Tiger (10.4.11).
However, when I use my MacBook (running Leopard), I AM able to log in to iChat (using the same account, etc. as on the iMac). I want to be able to use either machine-- whichever is most convenient to use at the time.
Can someone help me make iChat work on my iMac (running Tiger)? Please?

A quick DNS check indicates that Google is now publishing the information that iChat needs to automatically figure out what the server is. I'm not sure what it's called in Tiger but in the account screen in iChat there should be a checkbox that allows you to automatically figure out which server to use without having to specify it in the setup form. Try connecting to Google chat as a normal Jabber account with your JID as <yourname>@gmail.com and the "Figure out what the server is automatically" option enabled. You may have to try this twice once with SSL enabled, once without.
Good luck.
-- Chris

Similar Messages

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    I can't Log into my ichat account. I have tried changing the account name and passwords in preferences........all it says is that my account name or server isn't valid. Previously it seemed to have retained a very long password that I didn't write.

    Hello Josie,
    Welcome to Apple Discussions.
    We need more info when you post back.
    What Mac do you use?
    What OS? and version?
    Where are you located (country)?
    How are you trying to log in (AIM, Rendezvous, Bonjour, Jabber)?
    Assuming you are using iChat AV 3, how far can you get in Starting Out With iChat AV 3.x?
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  • IChat can't communicate with the Jabber account

    Got the instructions for "Configuring iChat for Google Talk" from Google at:
    http://www.google.com/support/talk/bin/answer.py?answer=24076
    But after adding my Gmail info. I keep getting this error message:
    iChat can't communicate with the Jabber account "[email protected]"
    Anybody out there come across this and solved this sucker?
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    Hi,
    You have entered the account info as a Jabber Name and not chosen the Google option
    With iChat Open go to the iChat Menu > Preferences > Accounts
    Click on the Plus Button at the bottom of the List.
    In the top item in the new pane Choose GoogleTalk.
    Add your ID exactly as it appears when you Log in to the Web Mail page at Google  (Mail seems to except either ending, @google.com or @gmail.com but the Google Talk server does not)
    Enter in the password
    Click the Done button
    You should now have  Buddy List that Logs On
    In the Account list in iChat you will now have at least three Accounts Listed (the faulty one, the new one and Bonjour)
    If you then check the Server Setting tab/button on both the "google" accounts you will find the new one says the server in talk.google.com
    The other will use the last part of your ID  (in your case you entered a name/ID ending @gmail.com).
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    You have "Missed" the bit about changing the Server Name in the Server Setting tab to talk.google.com as in fact you can add it as a Jabber account and then change the server name the same way.
    You could change the server info in the "old" account or you can highlight it the list then press the minus button to Delete it.
    One other thing.
    It is important that Talk is Enabled in your everyday Google Account Setting (Not the mail ones).
    This does add the Chat option to the Mail Web page and of course allows iChat to use the GoogleTalk servers.
    I have several Jabber Accounts including Google as well as several AIM valid Logins.
    I don't find the Google servers go Off line or drop connections any more (Nowadays) than the AIM ones or other Jabber servers.
    9:21 PM      Monday; May 23, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously
    Message was edited by: Ralph Johns (UK)

  • Ichat can't communicate with my jabber account?

    For the past week, I have gotten the same error message when trying to logon to my ichat account:
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    I went into the preferences and tried a few different things but nothing worked. I returned everything to the original settings and hoped the problem would solve itself. It did not. I deleted the account and recreated it...still no help.
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    Hi,
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    Then chose the Server Settings tab
    Example
    On this pic I have edited out the real Server name.
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    If the Mac Firewall is ON (System Preferences > Security > Firewall tab) and in the Advanced Button "Allow Signed Apps" is enables and iChat is in the list then the Firewall will allow iChat to receive incoming data.
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    If the Modem is a DSL model then it is likely to Route which is turn means you may have to set up the ports iChat needs there.  (Meaning it is a router/Modem combined)
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    Generally they list a IP address that those ports will work for.
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    8:39 PM      Tuesday; September 13, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • "iChat can't communicate with the jabber account, disconnected unexpectedly"

    We are running a Snow Leopard server here in the office, but no one can connect to iChat with their given jabber id. I have tried manually putting the settings in, I have tried letting the computer configure them itself [through system preferences -> accounts -> login options and choosing the networked server], and I have gone through the manuals. I have gone into the server itself and made sure everything is on and functioning, but it just won't connect. I keep getting the same message. I'm guessing there's some small setting that I don't have set right, I'm just not sure what it is and don't even know where to start looking.
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    No, I know, you always have to assume the other person knows nothing   Okay, through some finagling, I managed to save the log to the server, copy it to my computer from there, and now can copy and paste in here. This is all that was in there at this point:
    3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'disco-publish' added to chain 'user-load' (order 4 index 19 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'vacation' added to chain 'user-load' (order 5 index 4 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'active' added to chain 'user-create' (order 0 index 20 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'template-roster' added to chain 'user-create' (order 1 index 22 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'active' added to chain 'user-delete' (order 0 index 20 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'announce' added to chain 'user-delete' (order 1 index 11 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'disco-publish' added to chain 'user-delete' (order 2 index 19 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'offline' added to chain 'user-delete' (order 3 index 10 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'privacy' added to chain 'user-delete' (order 4 index 2 seq 4)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'roster' added to chain 'user-delete' (order 5 index 3 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'vacation' added to chain 'user-delete' (order 6 index 4 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'iq-last' added to chain 'user-delete' (order 7 index 0 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'iq-private' added to chain 'user-delete' (order 8 index 7 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'iq-vcard' added to chain 'user-delete' (order 9 index 5 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: version: jabberd sm 2.1.24.1-326.6
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: attempting connection to router at 127.0.0.1, port=5347
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61278] connect
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'announce' added to chain 'pkt-sm' (order 6 index 11 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'help' added to chain 'pkt-sm' (order 7 index 17 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61278] authenticated as jabberd
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'echo' added to chain 'pkt-sm' (order 8 index 18 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster' added to chain 'pkt-user' (order 0 index 3 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'presence' added to chain 'pkt-user' (order 1 index 12 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-vcard' added to chain 'pkt-user' (order 2 index 5 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'amp' added to chain 'pkt-user' (order 3 index 9 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'deliver' added to chain 'pkt-user' (order 4 index 13 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/s2s[98312]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [s2s] set as default route
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'vacation' added to chain 'pkt-user' (order 5 index 4 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [s2s] online (bound to 127.0.0.1, port 61276)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'offline' added to chain 'pkt-user' (order 6 index 10 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/s2s[98312]: [::, port=5269] listening for connections
    Jan  6 11:53:52 marquardtplus jabberd/s2s[98312]: ready for connections
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco-publish' added to chain 'pkt-user' (order 7 index 19 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-last' added to chain 'pkt-user' (order 8 index 0 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'session' added to chain 'pkt-router' (order 0 index 14 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco' added to chain 'pkt-router' (order 1 index 8 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'active' added to chain 'user-load' (order 0 index 20 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster' added to chain 'user-load' (order 1 index 3 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster-publish' added to chain 'user-load' (order 2 index 21 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'privacy' added to chain 'user-load' (order 3 index 2 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco-publish' added to chain 'user-load' (order 4 index 19 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'vacation' added to chain 'user-load' (order 5 index 4 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'active' added to chain 'user-create' (order 0 index 20 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'template-roster' added to chain 'user-create' (order 1 index 22 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'active' added to chain 'user-delete' (order 0 index 20 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'announce' added to chain 'user-delete' (order 1 index 11 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco-publish' added to chain 'user-delete' (order 2 index 19 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'offline' added to chain 'user-delete' (order 3 index 10 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'privacy' added to chain 'user-delete' (order 4 index 2 seq 4)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster' added to chain 'user-delete' (order 5 index 3 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'vacation' added to chain 'user-delete' (order 6 index 4 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-last' added to chain 'user-delete' (order 7 index 0 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-private' added to chain 'user-delete' (order 8 index 7 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-vcard' added to chain 'user-delete' (order 9 index 5 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: version: jabberd sm 2.1.24.1-326.6
    Jan  6 11:53:52 marquardtplus jabberd/c2s[98309]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [c2s] online (bound to 127.0.0.1, port 61277)
    Jan  6 11:53:52 marquardtplus jabberd/c2s[98309]: [::, port=5222] listening for connections
    Jan  6 11:53:52 marquardtplus jabberd/c2s[98309]: ready for connections
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: attempting connection to router at 127.0.0.1, port=5347
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61279] connect
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61279] authenticated as jabberd
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [marquardtplus-server.local] online (bound to 127.0.0.1, port 61278)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: ready for sessions
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [marquardtplus.private] online (bound to 127.0.0.1, port 61279)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: ready for sessions
    Jan  6 11:53:52 marquardtplus servermgrd[81]: servermgr_jabber[N]: jabberd service startup completed.
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61284] connect
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61284] authenticated as conference.marquardtplus.private
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [conference.marquardtplus.private] online (bound to 127.0.0.1, port 61284)
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61285] connect
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61285] authenticated as pubsub.marquardtplus.private
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [pubsub.marquardtplus.private] online (bound to 127.0.0.1, port 61285)
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61286] connect
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61286] authenticated as proxy65.marquardtplus.private
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [proxy65.marquardtplus.private] online (bound to 127.0.0.1, port 61286)
    Jan  6 11:53:54 marquardtplus jabberd/resolver[98305]: attempting connection to router at 127.0.0.1, port=5347
    Jan  6 11:53:54 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61289] connect
    Jan  6 11:53:54 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61289] authenticated as jabberd
    Jan  6 11:53:54 marquardtplus jabberd/resolver[98305]: connection to router established
    Jan  6 11:53:54 marquardtplus jabberd/router[98308]: [resolver] online (bound to 127.0.0.1, port 61289)
    Jan  6 11:53:54 marquardtplus jabberd/resolver[98305]: ready to resolve
    Jan  6 11:53:58 marquardtplus jabberd/c2s[98309]: [7] [::ffff:192.168.1.132, port=61291] connect
    Jan  6 11:53:58 marquardtplus jabberd/c2s[98309]: [7] SASL authentication succeeded: mechanism=DIGEST-MD5; [email protected]
    Jan  6 11:53:58 marquardtplus jabberd/c2s[98309]: od_auth_check_service_membership: checking user "com.apple.notificationuser" access for service "chat"
    Jan  6 11:53:58 marquardtplus jabberd/c2s[98309]: od_auth_check_service_membership: mbr_check_service_membership returned 0
    Jan  6 11:53:58 marquardtplus jabberd/c2s[98309]: od_auth_check_service_membership: user "com.apple.notificationuser" is authorized to access service "chat"
    Jan  6 11:53:58 marquardtplus jabberd/c2s[98309]: [7] bound: [email protected]/icalserver.9c433d7eee6b45a 481f8d560b46ca943
    Jan  6 11:53:58 marquardtplus jabberd/sm[98306]: session started: [email protected]/icalserver.9c433d7eee6b45a 481f8d560b46ca943
    The only users I've tried to log on so far are [email protected] [myself] and [email protected], both got the same issue.
    If there's anything else I can provide, I will happily do so.
    Thanks,
    Gretchen

  • I need help with resetting my ichat. When i try to login now it wont let me... it says "AOL Instant Messenger password" and then "iChat can't log in to ... because your login ID or password is incorrect. How do I reset this if I cant log in?

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    Hi,
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    7:39 pm      Thursday; May 29, 2014
    ​  iMac 2.5Ghz i5 2011 (Mavericks 10.9)
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    7:46 PM      Monday; December 5, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
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    10:02 pm      Wednesday; August 13, 2014
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      iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
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    7:11 PM      Sunday; December 11, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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