Can't log in to my Westell 327W router

When I go to http://192.168.1.1, the URL automatically goes to this page-- http://192.168.1.1/edit_user_settings.htm -- and I get a screen that says "User Settings".
This page offers me the opportunity to change my USER SETTINGS. There is a box that's shaded that says the full name of the user is Administrator; then I have 3 boxes to fill in: User Name, password, and re-enter password.
When I enter mynew user name and password and clikc on APPLY, a box pops up asking "Are you sure you want to change the User Name and Password?"
When I click on OK, the screen clears and the same page (...edit_user_settings.htm) comes up.
What do I have to do to get past this page so I can interrogate the router?

the routIt turns out, the problem was that the router did not like the password I entered. For the sake of simplicity (and because my wife and I are the only people using this router) the password I tried to enter was..."password". The router clearly did not like that password, but did not tell me. So I tried a different password and that worked.
But now I have a problem that arose when I tried to get further into the router pages. I was able to get to this page:
http://192.168.1.1/wireless_status.htm
but when I click on the box on the left that says "advanced security settings", that brings up yet another (different ) box asking for my user name and password. I've tried all the combinations and I cannot get past that box. VERY annoying.
I'm wondering what the results would be if I pushed in the RESET button on the back of the modem. Would that reset it to its original settings, of "admin" and "password: for the uname and pword, respectively?

Similar Messages

Firmware Updates for Westell 327w Router?

hi there!
just curious if Verizon ever updates the firmware for the "Westell 327w" wireless router, and if so, where to find it.)
Westell's website just says talk to Verizon about it...
no big deal, just like to keep my stuff up to date.)
thanks!

The other users that updated the 327W to the new firmware claim that it messed it up. They recommend that you stay with your current firmware right now.

Updating firmware on Westell 327W router

I found a file on Verizon website to manually update the router but it did not work, says that software update failed. I still have version 03.02.01. Does anyone know how to get the latest firmware installed on this router?

Make sure you have the correct version of the firmware update being applied. There are three differnet revisions of the 327w that you could have and you can determine your version from the modem's Web GUI or from the sticker on the bottom of the router. Also when running the upgrade, shut off your Firewall and Anti-virus until it complete in case they are interfering with the upgrade.
See this page: http://www22.verizon.com/Support/Residential/internet/highspeed/troubleshooting/network/firmwareupgr...
Verizon should already be pushing the latest version of the firmware to you but that doesn't seem to be the case (likely though if you were in bridge mode previously).
========
The first to bring me 1Gbps Fiber for $30/m wins!

Westell 327w router.

Dose anyone know if there is a limited number of wireless computer this router will allow to connect to your home network if you are using the allow only these MAC addresses dose 4 sound right or can I put more on the router. Thanks for any help.

While I do not know the answer to this question, I have to tell you..
#1 Mac Address(es) are always are sent in the clear regardless of the type of encryption.
#2 Mac Address(es) can be spoffed / cloned.
#3 If someone ( an attacker) did not know how to spoof / clone a Mac Address, then everything else sent without using (already connected) encryption will be seen.
A type of already connected encryption is SSL. Most VPNs use encryption.
For these reason I do not recommend using Mac Address Filtering. I would recommend using some sort of wireless encryption. Two examples of wireless encryption are WEP and WPA...
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Westell 327W Network Timeout

I'm having problems setting up Apache and SSH with my Westell 327W.
I have Verizon DSL -> Westell 327W Modem/Router -> Ubuntu Server with Apache Web Server and SSH Server.
The Ubuntu Server with apache and SSH is the DMZ Host.
Apache and SSH will work good for 5-10 minutes, then when you click on a link or do anything from the apache webpage... Firefox says Connecting to XXX.XXX.XXX.XXX, then it will say Page Load Error. Network Timeout. The server at xxx.xxx.xxx.xxx is taking too long to respond.
I putty (ssh) into the Ubuntu server, everything will work good for 5-10 minutes, then putty will freeze up and say Putty Fatal Error. Network error: Software caused connection abort.
Apache or SSH will NOT work for 1-2 minutes. Firefox will say Network Timeout and SSH will not connect at all.
Then, everything will work again for 5-10 more minutes... then go down for 1-2 minutes, over and over and over....
Where can I find help for the Westell 327W Custom Firewall Rules? I dont have a help section on my 327W and cant find any information about making my own custom firewall rules.
I've read my problem occurs because of my firewall rules. The router drops the session because it drops it out of the state table or something like that?!?!?!? But I thought setting a PC as the DMZ host would put it outside of the firewall and the firewall rules wouldnt apply to the DMZ host?!?!?!?
PLEASE HELP! Thanks!

Ok, I thought so.
#1 In you are using GNOME, go to System >> Admininstration >> Networking.
#2 In the general tab make sure your network card is active.
#3 Select your network adapter and press properties.
#4 Make sure your network card is enabled.
#5 Change the configuration from DHCP to static (OR if it is already set to static)...
#6 For the IP Addres, you can set any number that you want to but not: 0, 1, 15 to 47 OR 255.
Such as 192.168.1.6
#7 Enter in the Subnet Mask of: 255.255.255.0
#8 Enter in the default gateway of: 192.168.1.1
#9 In the DNS Tab, enter in the DNS Servers that you want to use.
b) If you desire to, you may enter in the DNS of 192.168.1.1
c) OR the DNS Server address(es) that are in one of your router's screens. Maybe at Advanced -> DNS ?
#10 In your router, forward to the IP Address that you have setup on your computer.
This should resolve the issue. If not, in your router go to Advanced... In Advanced, if you see anything about UPnP (Universal Plug and Play) go there.
If UPnP is turned in the router, I would recommend turning that feature off.
If in Advanced you do not see anything about UPnP, please show a screen shot of the Advanced Screen...
I state my source(s) about setting a Static IP.
a) URL: http://forum.portforward.com/YaBB.cgi?num=1116577357
Title/Location: portforward.com -> forum -> Knowledge Base -› How to choose a Static IP address
and..
b) http://forum.portforward.com/YaBB.cgi?num=1119584531
portforward.com -> forum -› Knowledge Base -› But WHY do I need a STATIC IP??
As to why turning off UPnP: Because it opens ports automatic in the router, and you can not have over lapping ports.
http://forum.portforward.com/YaBB.cgi?num=1123832523
portforward.com -> forum -› Knowledge Base -› How do I forward the SAME port to 2 Computers?
^^
Message Edited by dslr595148 on 07-01-2009 03:25 PM
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Connecting two Westell 327W DSL routers

I have a weak wireless signal downstairs( router located upstairs). Is the a way to connect a second Westell 327W router to the existing one and locate it downstairs to improve wireless signal

i dont think so, try do have a wireless booster on your pc.

I have a Westell 6100, Can i request for a Westell 327W?

When I started using Verizon High Speed internet, 2 yrs ago. They gave me a Westell Model 6100 modem in the starter kit. I recently got a laptop and also other devices that use wi-fi. Does anyone know if it is possible to get a Westell 327W modem from verizon?

I am not sure if you can request a Westell 327W. You can maybe tell them that you have Wireless, and would like a new modem combo that has built in wireless.
In the meantime as you wait for another answer...
#1 It does help to know that you can go to a store and buy a new modem combo that has wireless.
For example: If you go to http://www.circuitcity.com/ -> Computers & Office -> Networking & Internet -> Installation kits -> and then you can select the "Actiontec Wireless DSL Gateway/Starter Kit for Verizon (GT704WGV)"
This example is a modem combo that has wireless, and Verizon will support.
I am not saying that you should go to a store (online or in person), buy a modem combo with Wireless, supported by Verizon (or otherwise), or even buy that Specific router.
Moving along....
#2 Does the 6100 modem combo have only one or at least two LAN ports?
#3 Are you NATTED?
This means for example on Windows:
a) Go to Start -> Run.
b) Type in cmd
and press enter.
c) In the new window, called the command prompt: Type in ipconfig /all
and press enter.
If you are not on Windows, please post and someone will help you...
#4 If the IP address found is one of the following three important ranges, you are NATTED.
a) 10.0.0.0 to 10.255.255.255
b) 172.16.0.0 to 172.31.255.255
c) 192.168.0.0 to 192.168.255.255
#5 If NATTED, is there any device that is between the Westell 6100 and your computer? b) If so, what is the brand and model of it?
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Adding another Westell 327W, currently have D90-327W15-06. Can I use A90, B90 or C90?

I'm adding a second Westell 327W to my residence. The first one is a D90-327W15-06 and works great. I wanted to add another wired connection to a different part of my residence and I know I have to add a Westell 327w, but wondered if I could add the following:
A90-327W15-06
B90-327W15-06
or
C90-327W15-06
and would that work with the current DSL signal I get throughout the house? Do I need to only add the D90-327W15-06 version of the Westell 327W?
Thanks

#1 You can replace a modem combo.
#2 The only way to use more than one modem combo, unless I am mistake, is to have another phone number.
#3 You can add a wireless extender or another wireless router (but setup as a Hub/Switch/Wap) if you want to extend the existing network.
About converting a second router into a Hub/Switch/OR Wap, see:
a) http://forum.portforward.com/YaBB.cgi?num=1133918703
b) And ORhttp://www.smallnetbuilder.com/lanwan/lanwan-basics/30740-how-to-use-a-router-to-add-network-ports
^^
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Can Westell 327W DSL modem/router receive wireless signal?

I have a spare Westell 327W wired/wireless DSL modem/router. I need a wireless access point for a G4 Power Mac away from an Apple Extreme. I knew how to make the Westell 327W in a bridge mode. Is there a way to make 327W communicate wirelessly with a FIOs modem/router?
Thank you very much.
Robert

Hmmm, perhaps something like this with a USB extension cord would be a solution, they have better Range even without an extension than Airport cards ime...
http://eshop.macsales.com/Item_XLR8YourMac.cfm?ID=10303&Item=NWTMXP802NU2C

10.5.2 and now can't log on to my router

I updated to 10.5.2 and now I can't log on to my wireless router. I tried reentering the password but still didn't work. I'm now logged on to someone's unprotected router.

It's been a bit of a journey but I'm back online with my own service again. I read the posts of all the other people having the same problem and then contacted Applecare. I told them that after I installed the update to 10.5.2 I couldn't access my Verizon Westtell wireless router. The person at Applecare said that this router was too old and that there was no way, software or firmware, to fix the problem. My only options were to go back to 10.5.1 or, not said but implied, buy a new modem/router. Needles to say I was not a happy camper with this answer.
So I continued searching. I went to the Mac OS X v10.5 Leopard forum here. I saw that this problem was not limited to Macbook Pro but other users who had the Westell modem/router and Verizon seervice and upgraded to 10.5.2. There I saw a mention to go to MacRumors at: http://forums.macrumors.com/showthread.php?t=239062
and there I saw this post from user NewMacUser1000:
+"Throughhisgrace: We had all of the same problems you did. We did the following for our new imac, and everything worked just like advertised. 1) downloaded (directly) the file "download.verizon.net/cpe/mac/modemfirmware/Westell_327/a90-327w.upg" to whatever machine your modem is hooked up to. 2) Open your modem "192.168.1.1" 3) click the "Maintenance" button and the "update device" in the drop down menu 4) click the "Local Update Now" button 5) Select the location you stored the downloaded file from step 1 6) Wait until everything is done (took a few minutes for us) Hope this works for you. Good luck and thanks to the others in this thread that provided the firmware update location."+
I did that but still had trouble so I called Verizon online help and they helped me get back online with no OS downgrade or new equipment purchase. Now I'm a happy camper.

Resetting the Westell 327W

If I reset my Westell 327W, will I have to set up a new account profile (Account ID and Password, and VPI/VCI values)? I have my DSL through Verizon and AOL, and I do not know any information about the Verizon side so what username/password do I use? The 327W has Verizon firmware. Thanks.

VPI/VCI values with the Verizon firmware should be auto-detected upon the modem's first boot from a reset. The modem should also identify that PPPoE is used, and from that point reboot once it has configured itself. If it does not configure itself, just use the VPI/VCI settings of 0/35 respectively and that should get it talking to the network.
As for PPPoE, you may or may not need to set that up. Most areas use OpenPPPoE where any combination of Username and Password will allow you to log into the network. But if that's not the case, just enter in the credentials you use for either AOL (If it's a Verizon + AOL account which you have) or get the PPPoE Information from Verizon or the modem before factory resetting it (at least the username). Just keep in mind with the Verizon firmware on the 327w, even if the PPPoE session is up and running, you will need to disable the Walled Garden before attempting to browse. Otherwise you'll bump heads with an Activation Page.
The Walled Garden can be found at: http://192.168.1.1/verizon/redirect.htm . Just turn it off by pressing the Disable Button.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Help. DSL drops connection all the time, is it the modem? (westell 327W)

Pardon me because I'm not so tech aware, and so don't know what to do to try to find a solution. We lose our internet connection a lot. It seems to happen in spurts: last night we couldn't connect at all, today it was bad in the morning but now I've been on for about a half an hour and all seems good. I can't figure out any pattern. Last weekend we were fine all weekend, during the week it was bad every single day.
I connect through a desktop and the westell modem; upstairs we connect with a laptop and wireless. The connection problems happen in both places, although it's our housemates who connect upstairs through the wireless and so I'm not entirely sure if they have problems when we're having problems or not (this has been going on for so many months, we've all kind of adapted to it. but it's more and more frustrating). Our wireless is encrypted.
When we can't connect, we get the Explorer 'cannot find website because you are not connected to the internet' error page. Even when we can't connect, the "local area connections" icon on the lower right side of the screen (Windows XP) says we have a network connection at 10.0 mbs. The lights on the modem are all green, and the DSL light stays steady green, although sometimes the internet light will blink erratically, and the wireless light always blinks quickly. We recently switched out the cable to the jack, so it's not that.
Sometimes we can get it to get back a connection briefly by doing one of these things (but they don't always work):
- use the "repair" button on the local area connections window support tab -- this will often get it back for a few minutes but is rarely permanent. When it doesn't work, it usually says it's because it can't renew the IP address
- turn the modem on and off. That's what worked this morning. It did not work last night.
- turn the computer on and off. That worked last night only to get an initial connection that then pooped out.
- use the verizon support popup that sometimes (and only sometimes) appears when we're having connectivity problems. This morning that worked briefly -- the internet connection popped back up at the stage where the pop up siad "testing connection."
Any idea what is going on here? I tried a couple months ago to get help through verizon online support, and it ended up as a 3 hour phone call to India that resolved things only for an afternoon, and not on any more long term basis, and I don't want to do that again unless I know what I'm asking for (since all they do is go through some kind of checklist).

I had similar probelm. I did find dns lookup is very slow. The following are consecutive tests:
C:\Users\pchen>nslookup www.verizon.net
Server: dslrouter
Address: 192.168.1.1
Non-authoritative answer:
Name:    www.verizon.net.westell.com
Addresses: 63.251.179.13
          8.15.7.117
C:\Users\pchen>nslookup www.verizon.com
Server: dslrouter
Address: 192.168.1.1
DNS request timed out.
    timeout was 2 seconds.
Non-authoritative answer:
Name:    a1280.g.akamai.net
Addresses: 205.177.69.56
          205.177.69.66
Aliases: www.verizon.com
          www.verizon.com.edgesuite.net
C:\Users\pchen>nslookup www.google.com
Server: dslrouter
Address: 192.168.1.1
Non-authoritative answer:
Name:    www.google.com.westell.com
Addresses: 63.251.179.13
          8.15.7.117
C:\Users\pchen>nslookup www.bloomberg.com
Server: dslrouter
Address: 192.168.1.1
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
DNS request timed out.
    timeout was 2 seconds.
*** Request to dslrouter timed-out
-- when I got disconnected from internel (even westel 327w showsInternet Status: Connected DSL link: Connected Speed (Down/Up): 3356 Kbits/sec by 843 Kbits/sec Connection Type: PPP

How to replace westell 6100 with westell 327w?

Hi all,
I am currently using a Westell 6100 and I just inherited a Westell 327W from my brother who switched over to FIOS.
Can I replace the 6100 with the 327W? And how do I go about doing that?
Any suggestions or recommendations would be greatly appreciated.
Cheers!

If the 327w has newer firmware on it, you can just factory reset it and then connect it up. Once it is online, visit http://192.168.1.1/ and use admin/password respectively as the login information. Then, set a new password for the gateway.
Once done, visit http://192.168.1.1/verizon/redirect.htm and choose the disable button. Assuming the modem has been able to get a connection at this time, you should be online.
========
The first to bring me 1Gbps Fiber for $30/m wins!

Westell 327w and Wireless Access Point

I had DSL last year, but have since changed to FIOS, which I love. So I have the Westell 327W modem/router that isn't being used. I have decided to use it in another project for the 4 port ethernet and the wireless capability.
As this other project, we are using another service, which isn't DSL. However, I figured that I could use the 327w as the wireless access point. I currently have access to the internet through the provided internet service and from there I go into a Cisco ASA 5505 firewall. From there I run an ethernet cable to the 327w.
As long as I plug a computer into one of the 4 ethernet ports on the 327w, I'm able to ping to the Internet using either the IP address or using DNS. I'm able to surf and everything.
I have also set up the wireless and using WPA security and I'm able to connect a laptop to the wireless. I get the IP address via DHCP from the ASA, so I have turned off the DHCP server on the 327. I have also turned off the firewall. I then test connectivity and I can ping anything on the network that is assigned by the ASA, but when I try to ping to an Internet address, by the address, I get request timed out. I also don't get anything back on DNS and so forth.
What do I need to do on the 327 to allow the wireless to work with the current connection set up.
Thanks for the help and information.

I got it to work. What I had to do was to set up the 327w in VLAN mode so that the wireless side would send the packets out the ethernet port to the ASA or another router.
In fact, I'm writing this on the wireless setting of the 327w. So setting the VLAN allow the wireless to send and receive packets.

Using WRT610N router with Westell 327W modem/router on Centurytel

I have DSL with Centurytel and have a Westell 327W modem/router installed. Can I install and use a WRT610N router with this setup to get a faster wireless connection?

Both the wireless router can work together...You need to cascade both the router.

Can't log in to my Westell 327W router

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