Can't log in to SmartTalk from new phone

I had SmartTalk on my old Android phone.  I have changed phones (same number) but can't get the app to login - message is "System Error - Sorry we can't do this at the moment.  Try again later".
I have tried on and off for days but get the same message.
My SmartTalk account only has one user on it.
New Phone is Samsung Galaxy Ace S5380i.
Any ideas?

Welcome to the forum. Best place to start is the SmartTalk helpline 0800 011 3845.
You can click the white star next to this message if you think it was helpful.

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