Can't log in with new user and password i set up on new eprinter from HP

I am unable to get into the ecenter on eprinter. Even when I try to rest password it does not recognize the email address. When I try to create a new one, it says it already exists. I m using my personal email account. Please help.

Hello rgabriel24,
If you are having issues logging into your ePrintCenter account try logging in using the Snapfish icon on the "Sign In" page. It is the small blue icon with a black fish on it located on the far right of the icons below the login and password fields.
If you are still unable to login with this icon use the "Forgot Password" link with the Snapfish icon and try to have your password reset. If this works, you should receive an email with a temporary password you can use to login to ePrintCenter.
Let me know if this works for you or if you need additional assistance.
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

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