Can't log into my account - what's going on?

Hi there!
My father got an SYNC account
Computer got broken, so to be 110% sure that his data gonna survive i've checked for the last time (1 hour ago) IS SYNC ON and is it synchronized. It was.
I formatted disc, installed Ubuntu, and now when I'm trying to log in to my father's account it says "Unknown account. Sign up".
This has put a mad on my face. WHY?!
Please, answer me as fast as you can, it is really important for me and even more for my father.
Regards, Pawel, Poland.
<sub>edit: removed personal information for your protection. (philipp)</sub>

hello, firefox 29 and upwards is using a different sync system which isn't compatible with accounts set-up in older versions.
in this case you'd probably have to use a workaround and download the prior firefox 28 version, disable automatic updating for the moment (in options > advanced > update), link it to the old sync account (with username, password & recovery key) and upgrade after you have successfully restored your data this way...
[[Install an older version of Firefox]]
[[How to update to the new Firefox Sync]]

Similar Messages

  • How can i log into my account if....

    So I just got my own account yesterday and was wondering how could I log into my account. I did the process in store, I'm getting a new phone and I don't have a number yet and I didn't receive any information about my account. Does that mean I don't have one or do I need to contact someone to get it or do I have to wait until the phone come to set up an account ?

    Account access is important in order to properly manage things. We can help you here. Is this for My Verizon? If it is, you will need a cellular number in order to get through the account creation. If it's not My Verizon, please tell us what it is so that we can help. Thank you.
    BobbyN_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Can't log into user accounts

    Before the Christmas break, our Mac OS X Server was happy and running smoothly. Upon return, the individual clients cannot log on and the XRAIDs are acting strange (lights won't turn off on power down). I've since completely powered down and unplugged the 2 (of 4) RAID arrays that were acting up and they have all rebooted normally now--although I still se nothing in RAID Admin. On the client computers, however, we still can't log into our individual accounts--only the Admin account.
    What gives?

    Hi
    Check the physical structure of your network, switches are switched on, cables connected etc. If you can’t communicate with the XServe RAID using RAID Admin is it possible someone has removed the network cables?
    Hope this helps, Tony

  • Can't log into new accounts created under 10.4.11

    Hello,
    I normally only have my main admin user account but I have created a couple dummy accounts under 10.4.10 (and/or earlier) for short term use and have since deleted them.
    This morning I installed the 10.4.11 update. Later I decided I needed to create another user account for a project. I can create user accounts just fine but when I attempt to log into those accounts, it will not accept the password (or even null password) for the new accounts. It does not matter if the user is admin or not. I have fast user switching disabled.
    Any ideas? Thanks.

    I temporarily enabled fast user switching and it made no difference.
    Can someone else that has updated to 10.4.11 try to create a new user account and then log into the account just for giggles? If you have the same problem, good, in that we confirmed something with the update is hosed.
    If you ARE able to create and then successfully log into a new account under 10.4.11 then I know to look elsewhere for my solution.

  • Can't log into main account and vanished files...?

    Hello forums.
    Last night I was trying to get rid of some junk on my computer, emptying a lot of files in my Trash. Cleaned up my desktop... everything going smoothly. Turned off the computer.
    I realized there was something fishy this morning when I turned my imac (tiger) on, logged onto my main account(admin), and my desktop was the default aqua wallpaper. My dock was still personalized and my documents were still there. Still I went ahead and created another user account under "Budiana" with admin power... so now I have total three users, the Admin (under my real name), Budiana, and my dad's.
    I did fiddle around with changing the names, but not the short names... I think that might've caused the problem. I'm a bit of a noob with computers in general...
    Anyway, now I can't log back into my main account. The message says "You cannot log in as ___ at this time." and the box "shakes" at me. So now I've resorted to using my second account. Looking in Finder, under Users, I see the three accounts, but none of all my files that exist under the admin. But looking at the bottom of the finder window : 168Gb available disk space, with a total of about 236Gb memory, I don't think my files are actually lost, just vanished somewhere!
    I've taken a look at the "lost" home directory support document on the apple website, and tried it, but nothing seems to work. I'm also a little lost..
    I've tried resetting the passwords for all accounts using the Tiger disk, but to no avail.
    Please help! Thanks a lot.

    Well, that account has 40gig of information somewhere.
    I see only two folders desktop & library. Maybe something is hidden. See point 3.
    1) I suggest you do a total backup of your machine or at least /Users.
    Here are two utilities for making a complete backup of your internal hard drive. I've recommend using one of these so that you can create a bootable system on your external hard drive. ( PPC require a firewire connected drive. ) Once created, you can run your system from the external drive. Hold down the option key on your keyboard then power on your machine. This will bring you in startup manager click on the drive image you wish to boot then click on the arrow key to the right.
    "Clone, synchronize, backup. Schedule and forget it."
    http://www.bombich.com/software/ccc.html
    "SuperDuper is the wildly acclaimed program that makes recovery painless, because it makes creating a fully bootable backup painless."
    http://www.shirt-pocket.com/SuperDuper/SuperDuperDescription.html
    You need an external Firewire drive to boot a PowerPC Mac computer.
    I recommend you do a google search on any external harddrive you are looking at.
    I bought a low cost external drive enclosure. When I started having trouble with it, I did a google search and found a lot of complaints about the drive enclosure. I ended up buying a new drive enclosure. On my second go around, I decided to buy a drive enclosure with a good history of working with Macs. The chip set seems to be the key ingredient. The Oxford line of chips seems to be good. I got the Oxford 911.
    The latest the hard drive enclosures support the newer serial ata drives. The drive and closure that I list supports only older parallel ata.
    Has everything interface:
    FireWire 800/400 + USB2, + eSATA 'Quad Interface'
    save a little money interface:
    FireWire 400 + USB 2.0
    This web page lists both external harddrive types. You may need to scroll to the right to see both.
    http://eshop.macsales.com/shop/firewire/1394/USB/EliteAL/eSATAFW800_FW400USB
    Here is an external hd enclosure.
    http://eshop.macsales.com/item/Other%20World%20Computing/MEFW91UAL1K/
    Here is what one contributor recommended:
    http://discussions.apple.com/message.jspa?messageID=10452917#10452917
    Folks in these Mac forums recommend LaCie, OWC or G-Tech.
    Here is a list of recommended drives:
    http://discussions.apple.com/thread.jspa?messageID=5564509#5564509
    FireWire compared to USB. You will find that FireWire 400 is faster than USB 2.0 when used for a external harddrive connection.
    http://en.wikipedia.org/wiki/UniversalSerial_Bus#USB_compared_toFireWire
    http://www23.tomshardware.com/storageexternal.html
    How to format an external harddrive:
    http://discussions.apple.com/message.jspa?messageID=11095144#11095144
    2)
    Macintosh-HD -> Applications -> Utilities -> Terminal
    Here is an overview of the terminal commands. Lets assume that your account has a short user name of mac.
    Macintosh-HD -> Applications -> Utilities -> Terminal
    #How to list all of your disks.
    # The ls command is for list
    mac $ ls /Volumes/
    Audio CD       Macintosh-HD   Spotless       Tiger-ext
    mac $ 
    # Let's say your flash drive is named Spotless
    # cd is change directory
    mac $ cd /Volumes/Spotless
    # pwd is print working directory
    mac $ pwd
    /Volumes/Spotless
    mac $ 
    # The ls command is for list
    # l is long
    # F is type of file where / is directory
    mac $ ls -lF
    total 134704
    -rw-r--r--     1 mac  staff     64560 Mar  3  2009 A-picture-of-Youpi-key.png
    drwxr-xr-x    83 mac  staff      2822 Nov  7 14:52 Applescript files/
    drwxrwxrwx    12 mac  staff       408 Dec 13  2008 Christmas Cards/
    drwxr-xr-x     9 mac  staff       306 Dec 21 17:39 Christmas Cards 2009/
    ... trimmed ...
    What does all this mean?
    drwxrwxrwx
    d = directory
    r = read
    w = write
    x = executeable program
    drwxrwxrwx
     |  |  |
     |  |   all other users not in first two types
     |  |  
     |  group
     |  
     owner
    # l is long
    # a is all to show hidden files & folders
    mac $ ls -lFa
    total 134736
    drwxr-xr-x    41 mac   staff      1496 Dec 22 17:11 .
    drwxrwxrwt     8 root  admin       272 Dec 24 13:55 ..
    -rwxrwxrwx     1 mac   staff     15364 Dec 23 12:52 .DS_Store*
    drwx------     4 mac   staff       136 Jan 22  2009 .Spotlight-V100
    drwxrwxrwt     5 mac   staff       170 Sep 14 16:36 .TemporaryItems
    d-wx-wx-wx     4 mac   staff       136 Dec 31  1969 .Trashes
    -rw-r--r--     1 mac  staff     64560 Mar  3  2009 A-picture-of-Youpi-key.png
    drwxr-xr-x    83 mac   staff      2822 Nov  7 14:52 Applescript files
    drwxrwxrwx    12 mac   staff       408 Dec 13  2008 Christmas Cards
    drwxr-xr-x     9 mac   staff       306 Dec 21 17:39 Christmas Cards 2009
    ... trimmed ...
    # mv is move or rename
    mv -i the-name the-new-name
    # You can just rename the file back to what it was with mv command.
    mv -i old-name new-name
    Here is what these commands mean:
    cd is change directory
    pwd is a print working directory
    ls is list
    sudo is Super user do
    mv is move or rename
    For cryptic comments, you can always uses the manual command which is man. For example:
    man mv
    # Type the letter q to quit.
    I noticed that you had spaces in your filenames or directories. You need to escape them. See examples:
    mac $ ls -l ~/"see it"
    -rw-r--r-- 1 mac staff 3171 Oct 26 23:38 /Users/mac/see it
    mac $
    mac $ cd /Users/mac/Desktop/ttt\ html\ copy/
    Do you know about tabing? Type in a few letters of a name then press the tab key. The computer will type out the rest of the name if it is unique.
    How you ignore permissions.
    Macintosh-HD -> Applications -> Utilities -> Terminal
    sudo ls
    change what is in quotes to the name of your program. You need to run this from an administrator account and you will be asked for your administrator password. Type it in. the password will not show. Press return when done.
    You can put yourself in root & forget about permission problems via:
    sudo bash
    type:
    exit
    when done.
    Be careful. I you limit yourself to the ls & cd commands you cannot cause trouble.
    3) Macintosh-HD -> Applications -> Utilities -> Terminal
    # Show hidden files & folders in finder
    defaults write com.apple.finder AppleShowAllFiles TRUE   ;killall Finder
    # Normal display.  Hide hidden files & folders in finder
    defaults write com.apple.finder AppleShowAllFiles FALSE  ;killall Finder
    4) finding large files...
    Run
    OmniDiskSweeper
    "The simple, fast way to save disk space"
    OmniDiskSweeper is now free!
    http://www.omnigroup.com/applications/omnidisksweeper/download/
    This will give you a list of files and folders sorted by size. Go after things you know that are big.
    Robert
    Message was edited by: rccharles

  • Can't log into orange account

    I've not logged into my Orange account for sometime. I just tried it and can't get in. I've changed my password but just get 'Opps there's a problem our end' What can I do ?

    Hi 
    Welcome to the EE Community! Have you tried clearing your cache & cooking? You may also want to try using another browser to log in. Let me know if you still get the same error message! Cheers,
    Titanium
    Was my post helpful? Please take 2 seconds to hit the 'Kudos' button below

  • Can't log into Orange account - same as WLC

    I also can't get into my Orange account.  Tried using different browsers and keep getting the same messages. What is going on? 

    I am still having problems.  As I'm new to smartphones, but been with Orange many years,  I thought I would travel to my nearest EE shop on Thursday (not that close) and ask for help.  I wanted to show that I couldn't log on through my phone, so they connected me to the stores WIFI (which I was unaware wasn't free WIFI) .  I was told straight away that I should change my password, wait 24hrs and try again. This annoyed me as I told them I have tried this for the last 7 days.  He said I should come away from Orange and transfer over to EE's monthly package because he has had several people coming in with similar problems.  As I suffer from a medical condition I needed this sorted straight away so he phoned them and explained the problem and them gave me the phone and I explained the problem and was told someone would phone me back within 20 min this never happened.  I tried to log in again on Friday still nothing.  So I phoned them myselft and was told that it had been reset, leave it 24hrs and try again.  I also wanted to make sure my £10 balance was still on the phone (put on when I bought the phone) and was told the balance was ZERO due to apps, which I didn't understand but was later told it was down to EE store changing my settings to get WIFI in their store.  He talk me through the settings to turn this off.   So what is this problem? What is the solution?

  • HT1918 I'm trying to change my payment method but I can't log into my account?

    I have tried to log into my itunes account within itunes and nothing happens. the login box keeps poping up. I need to change my payment preferences since my paypal link was disconnected. Now i can't download or update anything.
    Please help

    You need to contact iTunes Store Support and ask what's wrong with your account. I'm sure that they will help you right away and provide helpful suggestions.
    Just click this link to contact the,: https://expresslane.apple.com/Issues.action

  • Can't log into User Account after disrupting external hard drive

    I keep my account (Admin) on an external hard drive due to the large volume of data. I mistakenly pulled out the USB cable to the drive while trying to resolve another issue. Subsequently, it appeared a lot of my data was missing. I restarted the computer and couldn't log into my user account. It seems pulling the USB cable to the external drive corrupted something. I verified both disks (internal & external) and all was OK. I ran Disk Permissions and tried to repair. The resultant information is attached at the bottom of this message.
    I can access my data on the hard drive from my laptop over the network. I just can't get into my user account directly. Any ideas on how I can address this issue?
    Repairing permissions for “Macintosh HD”
    Warning: SUID file "usr/libexec/load_hdi" has been modified and will not be repaired.
    Warning: SUID file "System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/Resources /DiskManagementTool" has been modified and will not be repaired.
    Warning: SUID file "System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Reso urces/Locum" has been modified and will not be repaired.
    Warning: SUID file "System/Library/PrivateFrameworks/Install.framework/Versions/A/Resources/runner " has been modified and will not be repaired.
    Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/readconf ig" has been modified and will not be repaired.
    Warning: SUID file "System/Library/PrivateFrameworks/Admin.framework/Versions/A/Resources/writecon fig" has been modified and will not be repaired.
    Warning: SUID file "usr/libexec/authopen" has been modified and will not be repaired.
    Warning: SUID file "System/Library/CoreServices/Finder.app/Contents/Resources/OwnerGroupTool" has been modified and will not be repaired.
    Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
    User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.5.0/Libraries/classlist" , should be 0, user is 95.
    Permissions differ on "Library/Frameworks/HPPml.framework", should be drwxrwxr-x , they are drwxr-xr-x .
    Permissions differ on "Library/Frameworks/HPServicesInterface.framework", should be drwxrwxr-x , they are drwxr-xr-x .
    Permissions differ on "Library/Printers/hp/Frameworks/Matterhorn.framework/Versions/DI_MH.A.05.01.001 /Resources/Info.plist", should be -rw-rw-r-- , they are -rwxrwxr-x .
    Permissions differ on "Library/Printers/hp/Frameworks/ResourceManager.framework/Versions/DI_RM.A.04.0 7.000/Resources/Info.plist", should be -rw-rw-r-- , they are -rwxrwxr-x .

    There may have been another solution to this problem but I went the route of creating another user name and migrated the data over to that name. Thank you!

  • How can I log into my account on another computer

    Im using a different computer that has another persons Itunes on it. How can I log them out and see all the music I have and be able to download new music to my account?

    Hi bigin135,
    The best method is to create a new user for you so that way it is a brand new iTunes library so you can see what has been purchased. Once you are done, then that user account can be deleted once you have deauthorize and signed out of that account. Take a look at the article below for more information. 
    How to use multiple iPhone, iPad, or iPod devices with one computer
    http://support.apple.com/en-gb/HT201572
    Take care,
    -Norm G. 

  • I can't log into my account, can I contact a customer service rep at ee?

    I'm unable to log into my ee account and I am abroad wanting to add roaming options (text and calls) asap. 

    Do you have an admin account on that Mac?

  • Can't log into my account

    I have a toshiba satellite L 305 laptop.I was working on it the yesterday and a window popped up for an update of adobe. I installed the update but after that my laptop switched off. Now when I start it and put my administrator password, it just gets hang up with a 'welcome' note on the screen. I have a guest account also on my system. I am able to log in it and I can go to desktop of guest account. There I can browse internet but for all other things, it hangs up. I dont know what to do. Please help me. I talready tried to start my system in safe mode. In safe mode, it does not even allow me to access guest account.
    Someone told me to reformat whole of the system using recovery disc. If I do that, I will loose all my data. If this is the only thing, can anyone tell me how to take back up of the data using a external hard drive.
    Any help will be appreciated.

    Hi,
    First, I hope it's working by now...
    If not, I'd try to reset your password using the Install Disk.
    If that doesn't work either (and I wonder why it wouldn't), then I believe you are left without an admin account (the Guest one has probably very limited privileges). I'd redo a setup and create a brand new admin account and try to troubleshoot from that account.
    To redo a setup
    Restart hold command+s
    type: /sbin/mount -uaw
    type: rm /var/db/.applesetupdone
    type: reboot
    When you recreate the account, make sure that you choose a login and shortname DIFFERENT than your current account.
    Good luck. Let me know how it goes.

  • Can't log into itunes account? can't download apps for iphone?

    Message " We could not complete your itunes request. The network connection timed out"
    Make sure your network settings are correct and your network connection is active, then try again.
    Can anyone help?

    Help! My wife's WinXP box has suddenly stopped connecting to her iTunes store account - getting the error message "cannot connect" etc etc.
    I've posted the diagnostic log further below, but in summary:-
    - Actual internet connectivity is fine - websites, email etc.
    - I am able to connect to MY iTunes account on my MacBook Pro
    - she also tried connecting using her iPhone, to update some apps over wifi, but they were stalled on "waiting/updating", even after about 20 mins. So she backed-out of that, had to switch the phone off & back on. We read that it would be wise to "log out" of the iTunes store on teh actual iPhone handset (in settings), then log back in, so the account at Apples' end wasn't "stuck".
    - Never had ANY problems connecting to her iTunes store account before now (last few days).
    - No updates performed on her laptop, changes to preferences, settings etc that might have caused this.
    - Laptop is NOT used away from our house, and our wifi/router has not been breached as we live in the middle of the countryside, so I'm happy with security of the network.
    Here's the logfile:
    Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
    Acer, inc. Aspire 5000
    iTunes 9.0.0.70
    QuickTime 7.6.4
    FairPlay 1.5.18
    Apple Application Support 1.0
    iPod Updater Library 9.0d11
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.6.0.32
    Apple Mobile Device Driver 1.45.0.0
    Bonjour 1.0.6.2 (118.5)
    iTunes Serial Number 85F4461E2E64XXXX
    Current user is an administrator.
    The current local date and time is 2010-10-16 21:30:21.
    iTunes is not running in safe mode.
    Video Display Information
    SiS M760GX
    ** External Plug-ins Information **
    No external plug-ins installed.
    iPodService 9.0.0.70 is currently running.
    iTunesHelper 9.0.0.70 is currently running.
    Apple Mobile Device service 2.50.39.0 is currently running.
    ** Network Connectivity Tests **
    Network Adapter Information
    Adapter Name: {92032CDC-77EF-426B-883F-DD441671F0A3}
    Description: Broadcom 802.11g Network Adapter - Packet Scheduler Miniport
    IP Address: (deleted for privacy)
    Subnet Mask: 255.255.255.0
    Default Gateway: 192.168.1.254
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.254
    Lease Obtained: Sat Oct 16 17:20:33 2010
    Lease Expires: Sun Oct 17 17:20:33 2010
    DNS Servers: (deleted for privacy)
    Adapter Name: {09C08791-A2F8-457A-9705-F0E76731EACF}
    Description: SiS 900-Based PCI Fast Ethernet Adapter - Packet Scheduler Miniport
    IP Address: 0.0.0.0
    Subnet Mask: 0.0.0.0
    Default Gateway:
    DHCP Enabled: Yes
    DHCP Server: 255.255.255.255
    Lease Obtained: Tue Apr 07 00:42:02 2009
    Lease Expires: Tue Jan 19 03:14:07 2038
    DNS Servers:
    Active Connection: LAN Connection
    Connected: Yes
    Online: Yes
    Using Modem: No
    Using LAN: Yes
    Using Proxy: No
    SSL 3.0 Support: Enabled
    TLS 1.0 Support: Enabled
    Firewall Information
    Windows Firewall is off.
    ZoneAlarm Firewall is installed.
    Connection attempt to Apple website was successful.
    Connection attempt to iTunes Store was successful.
    Secure connection attempt to iTunes Store was successful.
    Secure connection attempt to iPhone activation server was successful.
    Last successful store access was 2010-10-16 20:25:44.
    Hoping you can help - this is driving us nuts!
    David
    Message was edited by: Wing.co

  • Migrated files from PC to new Macbook but can't log into user account

    Its the same account as was on my PC, and I remember the password for the account. But I have entered that and still cannot log in. This is a brand new computer.

    See this Apple support article - http://support.apple.com/kb/PH4562.
    Hope it helps,
    Clinton

  • Why can't I log into my account?

    I don't understand why you can't log into your account when it's the least they can do since there is a non existent customer service. I just need to pay my final bill so I can rid of this sad idea of superior service. Thankfully I have upgraded to a carrier who knows and practices customer service. Verizon you should take notes for you seriously lack this quality! Good ridden's!

    Try this:
    Verizon Wireless - Collections - Login Page

Maybe you are looking for