Can't log on to Music Store account to change credit card

Been using iTunes and Music store without problems. Recently tried to log onto account to change my credit card information. When I try to do this I get an "error" message that says "Your request cannot be completed. Make certain that your computer date is correct and you can accept cookies". Both of these are true but I am still unable to access my account.
Any suggestions?????

I found the answer in another post on here
===========================================================
Heh, heh. I, ummm, figured it out. Anyone want to take a guess at what the 'problem' was? Anyone? Bueller?
I WASN'T SIGNED IN!! DOH!
click your user name in the top right hand corner of your itunes screen. and sign in.
Why the heck wouldn't I just be prompted to do that instead of all this gobbledygook about time and cookies? Sigh....

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