Can't log onto Admin console, Can't pay overdue invoice, website deactivated - No Support possible!!

Hello there!
As the title says, I basically can't do anything right now, and BC support hasn't really been able to help me when I asked about this previously here in the forums (when the website was still active, which it now no longer is). When trying to log onto the Admin console all I get is: "ERROR: This site is currently unavailable. For more information please contact: (My name)." And yes, I'm the administrator. I created the website using Adobe Muse and published it using that. There has been no other party involved, except for Godaddy.com where I bought the domain.
Unlike I've been told it should be, I do not get and never got a form to fill in my payment details upon logging onto the admin console.
I also get and did get that exact above error message when trying to submit a support ticket, so the only place I've been able to ask at is here.
As I mentioned in my earlier post, I wasn't able to correct my credit card details when the card was no longer valid because I was on vacation, and somehow didn't manage to access that menu on mobile. A week later, I got another email, telling me that all admin services have been disabled until I pay the invoice. At this point I started getting the above error message. Now, another few weeks later the website itself has been deactivated - I still can't pay the invoice.
As I'm not very used to doing the whole setup of a website, I definitely don't want to spend that time again, but simply just want to pay the overdue invoice!
Help is very much appreciated!
-Alex W.

Hi Alex,
Please submit a ticket via the following form and we will escalate it to the accounts team: http://www.businesscatalyst.com/contact
However, I can see that the site you may be referring to is set to bill the partner directly. Therefore you will need to log into the admin console of this site as the partner user, and you will then be prompted with a payment form to pay the outstanding invoice. It appears that [email protected] is the partner user assigned to this portal, so please try logging in as that user.
Thanks.

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