Can't log onto router page?

I keep putting in the password and username into the boxes, and it's all the correct information, but I cannot log in. And NO IT IS NOT THE SCRAMBLER.
Lets say my email is [email protected] My username is bob.
What do I put in? Bob, or [email protected], or some other combo? I cannot get in and it is really frustrating.

Smith6612 wrote:
you reset the router back to factory defaults, the default login will be changed to admin for the username, password as the password which you have to change.
It used to be that way. As of a recent firmware update, you are now presented with a screen to enter a new user name and password the first time you access the router. There is no longer a default user name and password.

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