Can't log with my .mac account

I have registered two acounts on my iChat and all worked perfectly up to this morning. i was disconnected from my iChat because of the computer that switched of during the night and kno I can't anymore log on my .mac account. I have a message saying that i'm disconnected : Auth:DbSendError.
Can you tell me why ? What can I do ? Nothing shows why or what is really the problem...
Thank you for your help...

Hi,
As you may have read in older threads it has been a constant intermittent problem with the AIM servers when they go through an Update process.
It seems that they clear out older Unused screen names from time to time.
Now this used to happen about 4 times a year with an Early December one being the most intensive.
It seems nowadays they are smaller issues (less people effected) but happen more often.
Unfortunately it seems the link they have with the .mac server for @Mac screen names is the most often seen problem for @mac names.
There has also been a bit of a rush with people trying out Leopard and it's new iChat version.
This is not only new people but current people logging On and Off as they change settings.
Leopard also seems to offer a SSL login to AIM which may also add to problems of synching more servers.
This FAQ can help to check the places it is held to see if your account and Password work
http://discussions.apple.com/thread.jspa?threadID=121885&tstart=50
8:40 PM Friday; November 2, 2007

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HT2623 I forgot the password for my .mac account and cannot log into it from Apple Mail. I have an iCloud mail account but did not convert my .mac account to iCloud. How can I log into my .mac or .me email?

I set up .mac, including email, around 2006. I believe my .mac account became a .me account, but I continued to receive email sent to .mac until about March 2013.
I accessed my .mac account using Apple Mail on an iMac running OS X 4.11. I'm still using that machine.
In July 2013, I upgraded my MacBook Pro to OS X 8.5, bought an iPod Touch and set up an iCloud account.
I forgot my .mac password and I want to open an email message sent to my .mac email account.
When I attempt to log into my .mac account using Apple Mail, my password attempts are rejected by a .me mail server.
Is there any way I can restore my access to my .mac or .me email?
Thanks,
William Postman

Welcome to the Apple Community.
Try...
iForgot.com

IChat can't communicate with my AIM account

Hi, every time i try go to to my ichat it automatically logs me out, and when i try to log back in, it says "iChat can't communicate with the AIM account 'aforever0203' and The AIM server has temporarily limited your account due to too much activity. Try again in a few minutes" This has been happening for days, please help!

HI,
Go here https://settings.aim.com/
Can you sign in there ?
This will not work for newer @me.com and @icloud.com IDs issued under iCloud ( I notice there are at least 2 Me Toos clicked)
With Apple IDs there have been issues over the last few months about accounts getting Suspended when people have travelled to foreign lands.
The "normal" fix with AIM names is to Change the Password but obviously changing the Apple Passwords cannot be seen by AIM.
In that case you need This link about Suspended accounts and you need to use the TOS General email address.
(You need to explain very carefully that you have an Apple ID and that AIM cannot see any Password Change and that they will have to reset the account manually - some support staff seem not to know that Apple have an agreement that Apple IDs are also AIM Valid Names)
If it is a plain AIM name a Password reset should correct the issue.
11:09 PM Saturday; January 12, 2013
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 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Is App Store down? I can't log on to my account in this or in itunes?

I can't log on to my account in App Store or itunes. Any others with problesms?

Same problem. I just purchased a new iPad earlier this evening. My Mac is in the store with a drive problem and now I can't even install apps that I already purchased for my iPhone or any new apps like Pages and Keynote. That's why I bought the iPad. This is nuts.

I'm getting an error message saying that "iChat can't communicate with the AIM account __"

I'm getting an error message saying that "iChat can't communicate with the AIM account __" I don't know what to do because google.com isn't coming up either...Please help!

Hi,
For any AIM valid Name (AIM, @mac.com or MobileMe) go to the IChat Menu > Preferences > Accounts
Select the account in the list then in the Server Settings tab change the port from 5190 to 443
Also try it without the SSL option.
(Go to the Account info tab to select the Use this Account option to Log in).
Do you mean you have a GoogleTalk account of some kind ?
One based on Google Mail accounts (@gmail.com or @googlemail.com) should have talk.google.com listed as the server in iChat (Server Settings for your Google Account)
There are Other Google accounts (Non Email) that can have Talk Enabled and these do connect to a server called google.com
Both these forms login to the Jabber servers involved on port 5223 and use SSL
It is possible with Google though to also change this to port 443.
(Other Jabber servers will not allow it)
8:20 PM Friday; June 3, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

IChat can't communicate with the AIM account error window! please help!

Hello, I have been trying to connect to my AIM account via iChat and for some reason it doesn't let me. A window saying the following appears:
"iChat can't communicate with the AIM account "name of account".
"An undefined AIM socket error has occurred."
Please help with this. What is going on?

Hi,
An @Mac.com name is a valid AOL/AIM Screen Name.
Any Issues and the AIM servers will say the AOL/AIM name or password is incorrect.
As I said earlier, there can be issues if when you create an @Mac.com or even a MobileMe account Apple lets you create passwords of up to 20 characters (I think).
The issues is the AIM Server can check the name with Apple but don't parse Passwords that have more then 16 characters (You have to change the Password to 16 characters or less).
There is also another issue.
Creating a Name at the @Mac.com page allows you to use spaces as valid characters (As In ralph [email protected]) but again the AIM servers cannot parse these names as Spaces are not Valid at AIM
Use iForgot to check the name. You can also change passwords via this.
Use the On Line option and answer the security questions.
That should confirm whether the account/Screen Name/Apple ID works.
Then go to this page https://settings.aim.com/
Use the Sign In option top right.
Enter your @mac.com name and password (It will read AOL at the next page to do that)
If it works properly then you should be returned to the page I linked you to but it will now have your Screen Name showing above the menu area.
This will confirm that the @Mac.com name is accepted as a AIM Screen Name.
If you are still having issues, go to the iChat Menu > Preferences > Accounts
In the Account Info tab make sure you are logged out (Deselect "Use this Account")
Go to the Server settings tab
Change the port from 5190 to 443 (it may also pay to deselect SSL)
Log back in again.
Deleting com.apple.ichat.AIM.plist may help.
If the issue is an incorrect password you may need to delete the entry from the KeyChain (Use KeyChain Access in the Applications/Utilities folder)
Hope this helps.
9:33 PM Thursday; March 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Mail won't sync with my .mac account - won't accept password

I have a MacBook running the OS X 10.6.8. Recently I have found that I cannot sync my Mail with my .mac account. I can log on through the internet to iCloud and read emails (I know my password is valid), but when I try to get them synced to my Mail account it won't accept the password. It looks like this may be a conflict with Mail not being updated to iCloud, but I am unsure. I have not found an update that will update the Mail to link with iCloud. My computer is also not new enough to update to the new Lion OS. Am I stuck? This has been very discouraging and I have been wasting hours of valuable time trying to figure out how to fix this.

Did you turn on iCloud Drive by any chance? If so, then until Yosemite comes out, you won't be able to sync your documents and data to your Mac:
iCloud Drive FAQ
Sorry...
GB

Still can't log into my iTunes account.

Still can't log into my iTunes account to edit my account info.
I get an error message:
An unknown error occurred(-2).
Could someone else try and edit your account info and let me know if it's working.
Thanks.

I too have the -2 error code.
Any ideas what it means?
I have two mac minis - one with tiger one with leopard
Both giving me the same error.
Tried to contact twice
Tried to email twice
So far no solution.
Wish you are more success if you are experiencing the same problems.
Paryma

Ichat can't communicate with google talk account

hey there, I keep getting the following error from my ichat; "Ichat can't communicate with google talk account Gmail." Not sure why I am getting this. My ichat has worked fine in the past. Anyone have any idea what's going on? I've already gone into settings and deleted the ichat account and re-installed it. that didn't work...
please and thank you!

HI,
Did you change the password at Google and forget to do it in iChat ?
Is Talk still Enabled at your Google Account Settings ?
In re-adding the account you ar using the "right" ending (@gmail.com or @googlemail.com) ?
Try deleting com.apple.ichat.Jabber.com
You will need to do this in the Finder
Use the Go Menu.
Hold th ALT key and select th Library
Open Preferences
Find the .plist and Drag to Trash
Restart iChat.
10:13 PM Friday; June 29, 2012
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 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

IChat can't communicate with the Jabber account

Got the instructions for "Configuring iChat for Google Talk" from Google at:
http://www.google.com/support/talk/bin/answer.py?answer=24076
But after adding my Gmail info. I keep getting this error message:
iChat can't communicate with the Jabber account "[email protected]"
Anybody out there come across this and solved this sucker?
THANKS

Hi,
You have entered the account info as a Jabber Name and not chosen the Google option
With iChat Open go to the iChat Menu > Preferences > Accounts
Click on the Plus Button at the bottom of the List.
In the top item in the new pane Choose GoogleTalk.
Add your ID exactly as it appears when you Log in to the Web Mail page at Google (Mail seems to except either ending, @google.com or @gmail.com but the Google Talk server does not)
Enter in the password
Click the Done button
You should now have Buddy List that Logs On
In the Account list in iChat you will now have at least three Accounts Listed (the faulty one, the new one and Bonjour)
If you then check the Server Setting tab/button on both the "google" accounts you will find the new one says the server in talk.google.com
The other will use the last part of your ID (in your case you entered a name/ID ending @gmail.com).
The reason for your confusion is that those Google Instructions are for iChat 3
You have "Missed" the bit about changing the Server Name in the Server Setting tab to talk.google.com as in fact you can add it as a Jabber account and then change the server name the same way.
You could change the server info in the "old" account or you can highlight it the list then press the minus button to Delete it.
One other thing.
It is important that Talk is Enabled in your everyday Google Account Setting (Not the mail ones).
This does add the Chat option to the Mail Web page and of course allows iChat to use the GoogleTalk servers.
I have several Jabber Accounts including Google as well as several AIM valid Logins.
I don't find the Google servers go Off line or drop connections any more (Nowadays) than the AIM ones or other Jabber servers.
9:21 PM Monday; May 23, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously
Message was edited by: Ralph Johns (UK)

Ichat can't communicate with my jabber account?

For the past week, I have gotten the same error message when trying to logon to my ichat account:
ichat can't communicate with the jabber account... could not connect to host.
I went into the preferences and tried a few different things but nothing worked. I returned everything to the original settings and hoped the problem would solve itself. It did not. I deleted the account and recreated it...still no help.
What should I do??

Hi,
In the iChat Menu, then Preferences chose the Accounts Pane
Then chose the Server Settings tab
Example
On this pic I have edited out the real Server name.
At the second red Arrow this account is using port 5222 and no SSL to login and Text chat.
If I was logged out of this account then that Text and Port would be Dark (Black) text and would be editable.
Some Jabber Accounts use SSL and iChat will automatically change the Jabber Port listing to 5223
Googletalk is one of these.
If the Mac Firewall is ON (System Preferences > Security > Firewall tab) and in the Advanced Button "Allow Signed Apps" is enables and iChat is in the list then the Firewall will allow iChat to receive incoming data.
Form there your computer is connected to the Internet.
This will involve a Modem.
If the Modem is a DSL model then it is likely to Route which is turn means you may have to set up the ports iChat needs there. (Meaning it is a router/Modem combined)
A cable modem generally does not route and those functions are taken up by a router if you use one.
A Router whether combined or standalone is generally set up using a web browser to access the Interface web pages.
One of the Methods of opening the ports needed is called Port Forwarding (although some devices do list other phrases such as Services)
Once these are entered they form part of a table.
Generally they list a IP address that those ports will work for.
That IP should be the IP of the computer
Example of a Linksys page.
Sorry it is blurry but you can make out each port is pointing to IP 192.168.1.100 (although only the top two are Enabled). The set of iChat ports listed are for iChat 2 and 3. (they will cover those used by iChat 4 and higher)
This listing of an IP restricts the use of those ports listed to that IP (Computer).
IF the router is doing DHCP to Issue IP addresses to the computers the IP that the computer has may change now and then - this will mean the ports listed will not be pointing to the Computer as it now has a different IP
Another method for opening ports is called UPnP (Universal Plug and Play)
This is simple Enable/Disable setting that allows the apps to tell the router to allow the ports it needs.
This also allows multiple computers to use the same ports.
It is fair to say that some brands of router (or Combined device) have UPnP enabled by default so you may never have had to make the settings.
Do you know if this has been done ?
8:39 PM Tuesday; September 13, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Can't send email from .mac account on iPhone

I can no longer send from my .mac account. I get the error message on the phone "The connection to the outgoing server "smtp.mac.com" failed"".
This occurs both on edge and on WiFi. I have looked through other suggested fixes and have tried deleting the account on the phone and setting it up directly on the phone. I've also tried toggling the "sync mail account" setting in iTunes.
Any help would be greatly appreciated!

Assuming you are using the Mail.app on your Mac, what are you using as the server port for .Mac's SMTP server?
Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below for .Mac's SMTP server.
If 25, enter 587 in place of 25 in the Server Port field and when finished, select OK to save the changed setting and if you are transferring your .Mac account settings from your Mac to the iPhone via the iTunes sync preferences for your iPhone, re-sync to transfer this change to the iPhone.
If the account was manually entered on the iPhone and you aren't syncing the account settings from your Mac, in the SMTP server field for your .Mac account preferences on the iPhone, add 587 to the server separated by a colon.
smtp.mac.com:587
This should take care of it.
My .Mac account is my primary account and I haven't had any problems sending messages with my .Mac account on any WiFi network or EDGE with this setting.

I can't log into my iTunes account. I logger out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. Now when i press sign in and then choose existing Apple ID, nothing happens

I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

Cannot access shared external hard drive with other mac accounts

I cannot access a shared external hard drive with other mac accounts (all accounts are on the same macbook Pro). The shared external drive is shared via time capsule and is connected (of course) in USB. I see well this external hard drive as a shared disk with my main account. Yes shared option has been activated with the Airport Utility .. but when I open other account these othe accounts can see the external drive but cannot access to its content that is flagged with a no way sign. Strangely enough when I close my main account and start opening a new session with one of the other account then fine I can access the external hard drive and its content .. BUT then it is from my main account than I cannot access its content the no way sign showing ..
Looks like only one account at a time can access the content of this SHARED external hard drive .. any one as an idea on how to really make it a shared hard drive so that all accounts on the same mac can also access it ? I am at my wit ends on this case. THANKS ..

Results of my enquiries at Apple Genius Bar .. the guys found the problem interesting. They've been unable to provide a fix neither to give any explanation as to the reason why. To be fair I was not much impressed by the technical level demonstrated ..
In the mean time I have found that if account no.1 can see the shared external drive content and in such case account no.2 (same Mac computer) cannot see its content (only the external HD with a no way sign) this account no.2 can UNMOUNT (by ejecting) this external HD from account 1 and then remount it (just clicking on the TC shared part in a finder window) and .. see and access its content ; whilst account no.1 cannot see its content anylonger. Unless it unmounts the shared external HD and remount it .. then account no.2 can see its content anylonger. This can goes on an on.
So eventually YES the TC can allow to share a USB external drive between several accounts and a same Mac .. BUT this require to unmount and remount EACH time the external drive is accessed from a "no.2 account". So OK to share files with seldom access but not practical in case of frequent access needed.
I just I have now to figure how iTunes can automatically unmount and remount a shared external HD when it needs to access one of this shared HD content from on time account no.1 and then next time from account no.2. May be I am asking too much ..

Advice about creating a website(s) with a .Mac Account - Newbie

Hello,
I need some advice about creating a website with a .Mac Account.
The Situation
For my media course we need to create a short film, then brand it, and distribute it along with press releases and press packs. No other group have thought about setting up a website - where it has all the company details, info about the Cast, Crew, Film, and maybe a link to the finished product.
The Problem.
I'm the only one who has an Apple Laptop. We don't want to use the computer at the university as A LOT of students use them and every month or so they're given a clean install.
I've designed my own 'virtual series' website to showcase my screen writing work, but I haven't uploaded it. I was waiting until I finish university in the summer before I activated my 1 year .Mac Account. I have a .Mac Account, which has still got to be activated.
How do i go about creating my 'video production' site, if I've already got my own created and sitting in iWeb?
How could I just 'launch/upload' my 'video production' site without putting my own up as well?
Should we buy a separate .Mac Account?
Oh, and what would the address be, so that we can put them on business cards.
THANKS for any and all help.

Lots of questions... you've come to the right place!
Here are some links that might be helpful to you:
http://web.mac.com/varkgirl/iWeb/iWebFAQ
http://web.mac.com/mark8heaton/iWeb/DomainSeparation/SiteSeparation.html

Can't log with my .mac account

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