Can't login even after resetting password using install disk

I have been unable to login in using the password on this computer. Twice now I have reset the password using the install disk that came with the computer. After resetting. I quit the installer and then reboot using the computer's startup disk. When I try to login with the new password, it won't let me uses the password even though the new hint is correct. How can I solve this?

I think you have two choices...
Reset OS X Password Without an OS X CD...
http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
It'll boot like a newly setup Mac, but all your stuff should still be there once filling out the stuff.
Or, an Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.
But first...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes. (May or may not work)

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HT1918 ID disabled even after resetting password. How can I download Apps?

I cannot download Apps to my iPhone. I'm told my ID is disabled, even after resetting my password. Any help would be appreciated!

Contact itunes support

TS2446 Even after resetting password, I still get message "your apple id has been disabled. How can I download new apps?

Even after resetting my password, I still get message "your apple id has been disabled". How am I suppose to download updates or make purchases?

Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if that 'refreshes' the account on it
If having changed your password and having logged out and back in doesn't fix it then you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Reset password using install disc

I haven't used my iMac for years and now want to pass it on to my son.
I don't remember my administrator password. When I start up using the install disc and go to Reset Password only the install disc is displayed.
What do I need to do to get the hard drive Macintosh HD to display so that I can reset my password on it?
Thanks. Jay.

There are situations where that utility will not work, such as if there more than on admin account or if the current admin account is NOT the original admin account. Also, it may not work if the currently installed Mac OS X system is not the version on that installation disc.
Wouldn't it be better if you just use that install disc to run Disk Utility, erase the internal drive, and installed a fresh system?

Forgot admin. password, using install disk- STILL CAN'T RESTART IT :[

I'm so frustrated.
I forgot my administrator password, so I read up that I use my Mac OS X Install Disc 1
At first, I wasn't able to restart it because it said I needed a password, so then I did manual restart while holding the C key and that worked...
Then I clicked on utilities and selected the only user option typed in my new password... and then a screen popped up that it cannot restart my password because I'm denied permission or it failed due to a general error.
What the heck? How am I supposed to change my password, its getting really frustrating because I haven't been able to update anything for about 2 months.

Just to make sure that "general error" isn't due to disk problems, once you have booted up from the Install DVD and before you try changing the password, go to Disk Utilities in the same Utilities menu and do a Repair Disk on your regular startup volume. Redo if any errors appear, until it comes out clean. Then, do a Repair Permissions, which needs to be done only once. With that out of the way, retry changing the password.

Can't sign in, even after resetting password

I cannot install even a free download from itunes, since I keep getting the same "box" at sign-in. I changed (reset) my password, then tried again and still no luck. I can't even "verify my account" as it won't let me sing in. This happened once before and I seem to remember I even had to change the credit card I was using. Can't even get that far now. This is SO frustrating!!!!!!!

what password?
in the world of appletv you have 3 passwords to worry about
first would be your wifi encryption password
second one would be your appleID password
thrird would be your shared itunes lib password
if you change 1 of them and expect the requests for the others to work with the same password you're going to have a bad time

TS2446 My apple ID disabled even after resetting password

Got a new iPad but can not purchase from it. I've followed instructions to log out log back in, change password but still get the message that apple iD disabled. What am I doing wrong?

Welcome to the Apple community.
If you have tried Apple's recommendation to reset your password, and it has not succeeded, then I suggest you contact Apple using the Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT1725 id has been disabled on iphone even after resetting password

Has anyone had trouble updating apps because a message indicating that id has been disabled? I have reset my password, but nothing has worked.

You'll have to have Apple help you with this. You can set up a call with them by going to https://expresslane.apple.com, then click More Produces & Services>Apple ID>iTunes Store, App Store or Mac App Store>Disabled Apple ID.

Even after resets get "The backup disk image "/Volumes/FreeAgent GoFlex Drive/MacBeth (2) 1.sparsebundle" could not be created (error 22)."

HELP! "The backup disk image “/Volumes/FreeAgent GoFlex Drive/MacBeth (2) 1.sparsebundle” could not be created (error 22)."
TC estimates over 750GB for full backup.
Late 2010 MBA is connected wirelessly to
802.11n (1st gen) TC that is connected via ethernet hub built into house to motorola router using charter.com for internet.
I have had same problem for over 150 days and multiple reboots, restarts in proper order, firmware updates, unplugs with 5min plus gaps, bypassing the tc and using external 500gb WD mybook via usb to time capsule, replacement of the WD mybook to new 2TB Free Agent GoFlex drive, etc, etc, etc! Note: I originally named my MBA hard drive MacBeth, but at some point months ago, it said backup already existed and system automatically created MacBeth (2), worked for a while, then stopped again, despite trying nearly daily.
I gave up and started using Carbon Copy Clone daily for just the 128gb on internal SSD of my late 2011 11" MacBook Air, but need to get past these time capsule errors to back up the external disk! Due to lack of space in MBA, I had long ago transferred both itunes and iphoto and all imovie/fcpx files to a 1tb external disk (WD Passport) that I keep in my bag with MBA. It is partitioned with 150gb for cloning the MBA, and over 750gb for media/itunes/iphoto/etc.
Also, I have endured months of "your hard drive is full" messages and system lockups, applying the solution given to me by genious bar (deleting all aol.com outboxes/recovered messages/spam/trash under library/mail/V2/Mailboxes folders, empty trash, restart....watch recovered hard drive space mysteriously shrink next couple days to zero.....repeat)
Due to lack of space, I had not been able to do javascript and other system updates. Yesterday, I noticed even safari bookmark bar had mysteriously emptied (not disappeared, I can hide and show the space where the bar used to be - it is just blank area with no data except for eyelass-book-topsites icons), so I transferred a few large quicktime movie files recorded with isight camera to the external disk, and freed up 20 gbs for the first time!
This got my hopes up yesterday because after I completed all system/software updates, suddenly the bookmark bar showed up and I was able to start the time capsule backup! It took overnight preparing for backup, but finally started and progressed to 12gb of the 100gb+ needed (i guess the update where it left off months ago for the estimated 750gb for the full backup?), then I put system to sleep and took it with me (thus leaving the wireless time capsule network as I do daily fully expecting it to continue when I returned home in the evening.) But alas, upon return, back to the "Time Machine could not complete backup, The backup disk image ".....sparsebundle" could not be created (error 22)" Ugh! More reboots, unplugs, 5min gaps....still Ugh!
So the problem continues...please help! Here are my settings:
About this mac:
Mac OS X V. 10.7.5
processor 1.6 ghz intel core 2 duo, memory 4 4g 1067 MHz DDR3
software up to date!
Airport Utility:
V 6.2 (620.33)
both internet globe and TC show green dots in graphic, however internet occasionally shows yellow then goes to green, but still gets error 22. Suddenly TC showed explanation mark and says lost connection and asked if I wanted to 'forget', gave same errors, then mysteriously went back to green, but still got error 22!.
Internet:
connection: connected, displays router address, 2 dns server, and domain name: charter.com
Time Capsule:
shows network, ip address, serial number, version 7.6.3, status: (green dot) Setup over WAN,
wireless clients: phones, macbooks (including this MBA), printers, wii
If you need other settings to help me, just ask! I have read a few of the other solutions in forums, but trying not to erase disks, especially since it worked for a minute yesterday!

To step sideways.. why not just use CCC to backup the 750GB of the hard disk to the TC.
You need to understand this is going to be a super slow process and each time you stop it.. it is going to give issues. CCC will at least do a more reliable job of it than TM.
I would also say.. this is going to be tough without ethernet. You need to understand the backup speed over wireless can be 10GB per hour.. that makes 75hrs to backup the disk. The air needs to run non-stop doing that.. without you touching it.
I would get another external drive.. plug that into the MBA and if you really want to use TM.. make a backup one to the other.. but CCC will again do a better job and work faster. It will be much faster than over wireless.
I am trying to think of ways around the issue of just speed.. but plainly you have lots of other issues.. being the simple unreliablity of the TM to identify the TC.
If you want to make this work.. give yourself a weekend.
Load 5.6 utility into the MBA..
http://support.apple.com/kb/DL1482
Take the TC back to 7.5.2 firmware. It is a really old version and latest firmware does it no good at all.
Wipe its hard disk using erase and start over.. give it new names for everything.
So call it TC
Set the wireless to 5ghz and name it TC5ghz
Use WPA2 Personal security. Use a 10 character passkey non dictionary.
At 5ghz you should get 2x the speed as at 2.4ghz but the air will need to be right next to the TC..
(alternatively buy the USB to ethernet cord apple have available.. it is $30 in the apple store and do it over pseudoethernet. http://store.apple.com/au/product/MC704ZM/A/apple-usb-ethernet-adapter That is the wrong store but you get the idea. )
WIth a fully clean system.. now do a full reset of TM.
See A4 http://pondini.org/TM/Troubleshooting.html
Direct the TM to back to the TC.. and make sure the external hard disk is not excluded.
Of course the TC has to be 1TB version to fit that much data.. goes without saying right.
Even over pseudo - ethernet this will take many hours.. and you basically have to leave it to work.. do not touch it.. make sure the MBA cannot sleep though.. turn off sleep.. beforehand.

Firefox always tells me it crashed and can't open even after having been un-installed and deleted and re-installed

I wanted to get a bookmark I had saved in firefox so when I clicked on it mozilla crash reporter pops up telling me firefox has crashed and then it sends the report. Even when it gives me the option to start firefox in safe mode it gives me the same crash reporter pop-up. I have un-installed firefox completely and then deleted it and re-installed with the newest version and still got the same thing. There is nothing wrong with my computer I have ran virus and malware checks.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password

Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

My husband gave me his iPod touch, even after resetting all settings, and even though I have a user name and password, whenever I need to update apps it shows his previous user name, and is asking for his password. How do I fix that?

dom59 wrote:
Ok, when I go into my Apple ID account, everything looks right. It does show my user name. It's only on the iPod that it shows my husband's previous user name, and it asks for his password. Everything in iTunes and my account looks right. The issue only seems to be with the actual device, iPod Touch 4th gen.
There is more than one way to access the Apps Store and the iTunes store. One is via iTunes on your computer, and the other is via the apps on your iPod.
Just because you are logged in on your computer does not mean you are logged in on your iPod.
The reason your husband's user name comes up is because he was the last one to log on. You can change that by going to Settings>Store. Tap the Apple ID, Tap Sign Out, Tap Sign In, Tap Use Existing Appel ID, enter your e-mail address and Apple ID password, and tap OK.

TS1702 iam unable to down load application from iTunes even after resetting the password!!! pl advise how to fix

I have a serious issue with my iTune store, its not down loading even after resetting the password!!! can someone help me to fix this problem..

What password did you change? Your Apple ID password? If you changed that, did you go to:
Settings > iTunes and App Store
Tap on Apple ID
Sign Out
Sign Back In with correct Apple ID and Password

HT201363 After i wrote the wrong password for a few times my icloud account got disabled even after reseting my password.help

After i wrote the wrong password for a few times my icloud account got disabled even after reseting my password.help

Hi and Welcome to the Community!
Failure of the BBID credentials will never wipe a BB. What actually happened was you incorrectly entered your user-created device-lock password too many times, and it then proceeded with wiping the device, as per the requirements of the security level accepted when enabling that feature. There is no way to stop it.
Sorry.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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I was using firefox 5.0.1 & it was crashing frequently.I removed the installation & tried to reinstall.I getting a window asking for adminstrator password.Even after entering password,firefox was not getting installed

I was using firefox 5.0.1 & it was crashing frequently.I removed the installation & tried to reinstall.I getting a window asking for adminstrator password.Even after entering password,firefox was not getting installed

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
** after creating a new test profile open it and check for any addons or plugins that may be have been included by default

Can't login even after resetting password using install disk

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