Can't login IE11 windows 8.1 HP laptop

The BT sport website freezes when I try to login in via IE11 using windows 8.1 on my laptop. There is no error message, and task manager shows no activity, it just sits there. I have to close the browser to exit.
I can login using Chrome on the same laptop but then I can't watch videos as silver light not supported. I can login on my iPad but that's not the point!
I can't login to the main BT site either . I tried turning off mcAfee in case that was a problem...
I've worked round it by downloading Firefox but how can I fix this?

Hi Brixtongardener,
Thanks for posting back!
Send us over your details and we'll look into this. You'll see the link to send us your details in my profile under the "about me" section. You'll find it by clicking on my username >>> RobbieMac
Cheers,
Robbie
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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system name : ER1
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-> run action : NONE
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-> files [00] : D:\usr\sap\ER1\DVEBMGS01\j2ee\cluster\instance.properties
-> files [01] : D:\usr\sap\ER1\DVEBMGS01\SDM\program\config\sdm_jstartup.properties
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-> ms port    : 3902
-> os libs    : D:\usr\sap\ER1\DVEBMGS01\j2ee\os_libs
-> admin URL :
-> run mode   : NORMAL
-> run action : NONE
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-> [00] bootstrap            : D:\usr\sap\ER1\DVEBMGS01\j2ee\cluster\instance.properties
-> [01] bootstrap_ID11381200 : D:\usr\sap\ER1\DVEBMGS01\j2ee\cluster\instance.properties
-> [02] bootstrap_ID11381250 : D:\usr\sap\ER1\DVEBMGS01\j2ee\cluster\instance.properties
Worker nodes
-> [00] ID11381200           : D:\usr\sap\ER1\DVEBMGS01\j2ee\cluster\instance.properties
-> [01] ID11381250           : D:\usr\sap\ER1\DVEBMGS01\j2ee\cluster\instance.properties
-> [02] sdm                  : D:\usr\sap\ER1\DVEBMGS01\SDM\program\config\sdm_jstartup.properties
[Thr 4756] *** WARNING => JsfOpenShm: ShmCreate (69, 295952, CREATE) failed(rc = 4 SHM segment already exists) [jsfxxshm.c   715]
[Thr 4756] *** ERROR => JsfOpenShm: Shm version mismatch (shm "JSF-ADM-CORRUPT", code "JSF-ADM-015") [jsfxxshm.c   761]
[Thr 4756] *** ERROR => Can't create shared memory segment 69 (rc = 8) [jcntrxx.c    1714]
[Thr 4756] *** ERROR => Can't initialize JControl Administration [jcntrxx.c    271]
[Thr 4756] JControlCloseProgram: started (exitcode = -1)
[Thr 4756] *** ERROR => JsfCloseShm: FiDetachIndex(SESSION) failed (rc = 6 invalid argument) [jsfxxshm.c   1243]
[Thr 4756] *** ERROR => JsfCloseShm: FiDetachIndex(ALIAS) failed (rc = 6 invalid argument) [jsfxxshm.c   1250]
[Thr 4756] *** ERROR => JsfCloseShm: FiDetachIndex(SERVICE) failed (rc = 6 invalid argument) [jsfxxshm.c   1257]
[Thr 4756] JControlCloseProgram: good bye... (exitcode = -1)
                                                                                [Thr 3152] Tue Jun 03 14:22:52 2008
[Thr 3152] WARNING: MtxLock 02550988 JSF-PROC -2 deadlock ?
[Thr 3152] Tue Jun 03 14:37:56 2008
[Thr 3152] WARNING: MtxLock 02550988 JSF-PROC -2 deadlock ?
[Thr 3152] Tue Jun 03 14:53:01 2008
[Thr 3152] WARNING: MtxLock 02550988 JSF-PROC -2 deadlock ?
[Thr 3152] Tue Jun 03 15:08:05 2008
[Thr 3152] WARNING: MtxLock 02550988 JSF-PROC -2 deadlock ?
[Thr 3152] Tue Jun 03 15:23:09 2008
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Can't login IE11 windows 8.1 HP laptop

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