Can't login or reset password

Anyone have any ideas on how to restore a user password even if it doesn't show up using the password reset utility? User was checking his Yahoo email - not sure if he opened an attachment - said he saw a window open with a lightning bolt - machine locked up - rebooted and could no longer login. Put the Tiger install in - rebooted and tried to reset the users passwords. None of the users showed up in the list.
The machine wouldn't boot into single user mode either. I started the machine with Tech Tool Pro 4 (latest version) ran all the tests - made a few minor changed (file mod dates etc) - but nothing big. Still couldn't log in. I booted the machine under OS 9 (It's an older G4) and I could see all the user folders in the "Users" folder. All the files etc are all still there. The machine runs fine under OS 9.
Is this something that can be fixed with netinfo manager? What would cause the users to disapear under OS X?
Weird is all I can say. Anyone know of an email attachment exploit for the Mac that does this? The circumstances are suspcious at best -
G5's, G4's   Mac OS X (10.4.4)  

No - The only way I could log in was as root. Even after logging in as root, the users do not show up in the 'accounts' preference list.
Once I was logged in as root, I created a new account then transferred all the files from the old unavailable accounts.
It's as if the system lost track of "all" the users with the exception of leaving the Users folders and files untouched - very wierd....
G5's, G4's   Mac OS X (10.4.4)  

Similar Messages

  • I can't recevie email reset password my apple ID !

    i can't recevie email reset password my apple ID !

    If you can't reset your password by answering your security questions on http://iforgot.apple.com, and you've checked the spam folder as well as the inbox on your email account (and the rescue email address if you have one on your account), then contact Support in your country, they should be able to reset it (and your security questions if you can't remember their answers).
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form to contact Support :  https://www.apple.com/emea/support/itunes/contact.html

  • Customer trying to login cannot reset password

    Customer tried to login and could not, tried to reset password twice never got the email.
    [email protected]
    John Harrison
    Customer needs password reset, and a call or email to let him know when this is fixed. 415 581 8593

    Please read the login FAQ:
    http://forums.oracle.com/forums/ann.jspa?annID=14

  • Can't login. Receiving password reset emails for w...

    Hello,
    I'm having really weird problems with my skype account [Redacted for privacy.]. I registered a new one just to post this message, because I can't log in with my original.
    I checked - I have 3 emails set in my profile. I'm logged in on the Skype App. Everything I want to change requires a password, and it doesn't accept the pass, even though I have it saved (using 1pass).
    When I attempt to reset my pass, I'm receiving password reset emails for users that aren't mine. I successfully changed the password for two different users, probably making them suffer the same problem as myself. Not sure how Skype picked those two users and decided they are me.
    So, I'm logged in, but can't change anything, or use some skype features.
    My username is [Redacted for privacy.]
    SOS

    I managed to fix it myself by manally entering the code instead of clicking on the reset link. This way a list with all accounts that had my email was showed and I was able to select my user from the list.
    My email looks like a very popular typo.

  • I forgot the password of my 21.5 inch mac, how can i login or reset

    how to reset mac password

    Forgot Mac Password? How to Reset Your Mac Password (with or without CD)
    Change the Admin Password with Mac OS X Single User Mode
    Reset mac mini admin password: Apple Support Communities

  • Can't Login (even though password correct)

    Sometimes when I make a new password and try to login, it says the password is incorrect.  I've even made the password my hint to ensure I've type it correctly and it still doesn't work.  I've experienced this on at least 3 occasions since OSX Yosemite.

    I think you have two choices...
    Reset OS X Password Without an OS X CD...
    http://theappleblog.com/2008/06/22/reset-os-x-password-without-an-os-x-cd/
    It'll boot like a newly setup Mac, but all your stuff should still be there once filling out the stuff.
    Or, an Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
    http://docs.info.apple.com/article.html?artnum=107120
    Just be sure to select Preserve Users & Settings.
    But first...
    "Try Disk Utility
    1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes. (May or may not work)

  • Can't login, shows wrong password.

    hello everyone,
    I'm using my skype account many years, and 30 minutes ago my skype closes and i was try to login again, but it shows wrong password, than i was going to reset new password, but mistake.. there was message something about .. i need to contact with skype support... i realy need my skype account back, beacuse i have many business people there and do this without reason i think its not the best skype idea.
    What i must do to get back my skype account...?
    Thank you!

    Greetings,
    Password-related matters must be resolved by Skype Customer Service; we here in the Community are not authorized to access Skype accountholder data.  Although it may seem silly to do so, if you are locked out of your account, you will need to create a new account in order to contact Skype Customer Service.
    Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
    You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
    If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • I can`t login using the password i created

    I bought my kids a touchsmart 520 for Christmas with windows 7 installed, which was installed by my son and he was on youtube that day.  Next day he tried to logon and the message that the password is not recognized I tried to reset and it asks me to insert a floppy disc or flash drive which I don`t have and I can`t find were the floppy disc goes, I tried a blank dvd disc and nothing happens.  I have tried re-entering the password  in lower case, upper case, and with and without spaces, with keyboard and on screen and nothing , if i can`t find out how to get into the machine to create a new password I`ll have to take it back to the store 
    This question was solved.
    View Solution.

    Since it is brand new and you have no files saved, you could just do a reinstall of the Operating System by tapping away at the F11 key after powering on, as soon as the HP logo screen appears.That will set it back to Factory.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • Failing to login or reset password for ePrintCenter

    I am trying to log in to ePrintCenter, but it fails with a password error.
    I have clicked on the link to do a password reset, and received the mail sent by HP. When I click on teh link to do the password reset, I just get a message saying SERVER ERROR Oops! Something just went wrong with our server. Try refreshing the page.
    Refreshing the page makes no difference. I have tried it several times over the weekend with the same result.
    Any ideas?
    Russ

    Hi,
    Have you tried to copy the URL then paste to the browser ?
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Can't login with right password

    I have been happily using my computer and logging in using fingerprint recognition by truesuite access manager then all of a sudden I have turned the computer on and it says "please login by password and enroll your fingerprints". Upon typing in what I know is the right password it still refuses to log me in.
    Does anyone know how I might sort this out?
    Thanks

    I'm having the same issue.
    I'm trying to enroll my domain user, when the Toshiba FPU asks me for the password, it always refuses it, but I have found out that if I input the password of the machine user (it has the same login as the domain user) it works. The problem is that the FPU registers the fingerprint as belonging to the machine user.
    Could the problem be on the same login for a machine and domain user?
    Any workaround?

  • TS2446 i can't  receive the reset password e mail as my e mail account is also blocked

    does any one have an idea

    Go to https://expresslane.apple.com . Click 'More Products & Services'. Then click 'Apple ID'.
    In the next page click 'Other Apple ID topics' then 'Lost or forgotten Apple ID password'. Click 'Continue'. Choose an appropriate option in the next page.
    When you have got this sorted out, make sure to add a non-Apple address to the account to prevent this situation arising again.

  • Can't login to iCloud on my laptop (windows7) after installation

    after installing icloud to my laptop (windows7) i am unable to login to icloud, and displays this message: this apple id is valid but is not an icloud account pc

    "Unrecognized Apple ID or password"
    Make sure your iCloud account is setup correctly  >  Apple - iCloud - Learn how to set up iCloud on all your devices
    Make sure you are using the correct Apple ID and password.
    If you still can't login try "resetting" your Apple ID password >  My Apple ID

  • Can't login to Icloud on my Imac

    So I have an Apple account and I can login to Icloud on the web, on my Ipod and on my Macbook Pro, but not on my Imac.  When I go to preferences and the Icloud panel, login attempts just get me the error messages, as below.  Why can't I login on my Imac?

    "Unrecognized Apple ID or password"
    Make sure your iCloud account is setup correctly  >  Apple - iCloud - Learn how to set up iCloud on all your devices
    Make sure you are using the correct Apple ID and password.
    If you still can't login try "resetting" your Apple ID password >  My Apple ID

  • Can't login to iCloud on Lion

    On my Macbook Air, I can't login to iCloud.com in a browser, I get the following.
    icloud has unexpectedly stopped
    In the Sys Prefs, I can't login either, I get an invalid user/pass error and it says I can't sign in at this time.
    My phone is signed in fine.
    I've deleted all references to mobileme and me.com from my keychain, repaird permissions, etc, and still nothing.

    "Unrecognized Apple ID or password"
    Make sure your iCloud account is setup correctly  >  Apple - iCloud - Learn how to set up iCloud on all your devices
    Make sure you are using the correct Apple ID and password.
    If you still can't login try "resetting" your Apple ID password >  My Apple ID

  • I cont download items and can'not login to apple id

    Hey i can't download free items from the store, i can't login or reset my password plz help me

    Two solutions:
    - Contact iTunes to try to get your acount working.
    Apple - Support - iTunes Store - Contact Us
    - Create another iTunes account.  He ishow to set one up that is only good for free apps.
    Create an iTunes App Store account without a credit card

Maybe you are looking for

  • LDAP Bind Failure: Can't contact LDAP server in Presentation Server

    I have configured LDAP configuration in the RPD and am able to connect to the LDAP from the BI server. Its returning the information i need when i test through the admin tool. But when i try to log in from the PS using the same network id and passwor

  • Failed to run task sequence

    Hy, i've deployed system center 2012 sp1 on a server 2012 R2. I made the boot images, operating image and installer. I deployed and distributed all and made and distributed a task sequence. Then i run a bare new machine in hyper-v this loads the boot

  • Downsave CS4 to CS3

    Anyone with CS4 or above willing to open this CS$ file and resave it as version CS3? Link: http://www.streamfile.com/myid/l63Zu73dzYCV Thanks! Chris

  • Parameterized Cursor

    Can I define a parameterized cursor which takes in clause as a parameter. e.g declare someVariable varchar2(100); Cursor c1 is select emp.name,emp.dept_id from emp where emp.id in someVariable; /* emp.id is a varchar2 data type*/ Is it possible to do

  • CF7 setting for BOM change transfer.

    Hello All, Can some one explain the importance of having CF7 parametre set for the users. And also, when the integration models for PPM are generated and activated, is it necessary to schedule a job with user having CF7 setting for both generation an