Can' t login to app store and itunes

i have tried to login my apple account for itunes and app store but i encounter error to login for both. This issue happened after i updated my IOS.

The issue is not related to an update.
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/
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Similar Messages

  • Can't sign in App store and Itunes in my ipad

    I can't sign in App store and Itunes in my ipad
    My account is from CANADA
    I tried to use my account on another ipad . But it works . Any comments for my problem

    Tap Settings > General > Reset > Reset All Settings
    Then restart your iPad.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    Then try the App or iTunes Stores.
    No data is lost as the result of a reset.

  • I have an Apple ID, I can't login into Apple store and iTunes  , it keeps declining my payment  details. Please what should  I do?

    I have an Apple ID, I can't login into Apple store and iTunes  , it keeps declining my payment  details. Please what should  I do?

    What are you trying to use as your payment method, credit card, debit card ... ? Debit cards don't appear to still be accepted in all countries, and even where they are it seems (based on what some people have posted) that not all work.
    For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
    Do you have a different card that you could try ? Or do you get the 'none' option on the payment details screen (that would allow you to download free items) ? If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

  • How can i change my apps store and itunes store in english language

    how can i change my apps store and itunes store in english language

    Hi choey_2307,
    Thanks for using Apple Support Communities.  This article has steps for changing the display language of the iTunes Store and App Store:
    iTunes: Changing the display language
    http://support.apple.com/kb/ht2242
    Cheers,
    - Ari

  • How can I get my app store and itunes to work in my iphone without dumping everything?

    I have already dumped my phone twice to get itunes and the app store to work and it only lasts for a small time.  I don't want to dump all my info again and then get everything back to what it should be just to have the stores go down again.  Every time this happens some of my other apps don't work like they are suppose to work.  When I try to ask for help from "professionals" I am treated like no one knows what I am talking about, but every other person I know that has an apple product is having the same issue.  I don't know why it is not being fixed and why I am having to dump everything once or twice a week to keep my ipod and iphone working properly.  You have to dump everything and not restore from back up to get it work.  This is becoming completely unacceptable.  If anyone knows any tricks at all please let me know. (And I have tried the deauthorizing and reauthorizing stuff... it will only let deauthorizing and will not let me sign back in) Thanks.

    You get the develop module to function properly by installing the standalone installation of Lightroom. If the develop module is disabled you still have the creative cloud installation. It will have to be removed. You can download from here:
    Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
    Adobe - Lightroom : For Windows : Adobe Photoshop Lightroom 5.7.1
    Performing this uninstall/reinstall will have no impact on your images or the work you have done in Lightroom. The catalog and your images are left intact.

  • I've just reset my iPhone 4 and now I can not connect to App Store and iTunes store?? My wifi connection is fine and all the things I have been told to do is fine... HELP

    i have just reset my iPhone 5 and now when I open the App Store it says "cannot connect to app stpre" "cannot connect to iTunes store" I have googled what to do and everything it says to do I've done... My wifi connection is fine (that's what I'm using as I write) I'm about to sell my phone tomorrow thats why I reser it so I need to fix it what do I do

    Hi Rhiannon.A,
    Try to reset all setting on your phone and see. If issues still persist try to back up your phone using iTunes and restore it using computer.

  • How do I remove my old iMac from my App Store and iTunes Store accounts?

    Before I sold my friend my old iMac, I used the Migration Assistant to transfer all her files from her MacBook Pro to the iMac. I then deleted all my files. My old iMac and her MacBook Pro were both upgrated to Mavericks before the Migration.
    Now, she is being prompted to download and install the updates for Numbers and Pages on what used to be my iMac, but the App Store displays my account identification and asks for my password.
    (1) How can I delete my old iMac from my App Store and iTunes Store accounts?
    (2) How can she access the App Store and iTunes Store using her own accounts?
    Thanks in advance.

    That isn't how to prepare a Mac to sell or give away. You should deauthorize your iTunes account on the Mac. Call Apple Care and have the Mac disassociated from your Apple ID. Then erase the Mac and install the latest version of OS X that shipped installed on the Mac using the Install DVD or OS X Recovery, depending on what version shipped on the Mac. Until you do this, the Mac, OS X and the iLife apps belong to you. She will need to buy the iWork apps for herself, using her own account. You cannot pass any apps that you bought on to her, that would be piracy.

  • Hi, I just bought a new iphone 5c. I 'had' the safari, app store and itunes available, they dissappeared from the phone and now i cannot download any cool games or even browse the internet. How can I get them back?

    I would really like to download apps however this isn't possible as safari, app store and itunes are deleted from my homescreen? Where can I go about installing them to the phone again a.s.a.p??

    Check Settings > General > Restrictions on Safari, iTunes, etc.

  • Can someone tell me how to restore my App Store and iTunes Apps on my iPad 2?

    Can someone tell me how to restore my App Store and iTunes Apps on my ipad 2?

    If you had a backup either in iTunes or iCloud of the iPad you can restore from it by following this article:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If not you can go into the Purchased section of the App Store App, and download your Purchased Apps from there for free. However their data will not be restored.

  • Why my payment method is declined? can't download any apps in app store and iTunes!

    why my payment method is declined? can't download any apps in app store and iTunes!

    User to user forum, no Apple here.
    We cannot answer anything about your account.

  • Its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store

    its my ipad 3 when i open appstore it says can not connect to app store and the same thing happens with itunes store?

    1. Sign out of Apple ID and sign in again
    2. Settings>General>Date & Time>Set Automatically>On

  • Updated to IOS 6 has downloaded the US App Store and ITunes and replaced the UK one so can't use it how do I switch but to the UK store?

    Updated to IOS 6 on IPad 2 and it has downloaded the US App Store and ITunes and replaced the UK one so can't use it how do I switch but to the UK store?

    Worked out the solution had to log out and then back in

  • I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and Itunes store. How do I make one password that will be recognixed by all these devices?

    I cannot figure out how to set my apple id to use: itunes (two of accounts), apps store and itunes store. How do I make one password that will be recognized by all these devices? My apple id is constantly not working.

    Hi Lrwill,
    If the apps that are on your son's iPad were purchased under his Dad's Apple ID, then signing your Apple ID onto the iPad will not help you with updating those apps.
    Also, if the iPad was sync'd with his Dad's iTunes library, then hooking it up to your computer/iTunes library, will require you to reset the iPad, and everything that was loaded under the other Library and Apple ID will be wiped out.
    Can you provide a little more info about what was set up under which Apple ID and what iTunes library the iPad was sync'd with?
    Cheers,
    GB

  • Can't connect to App Store or iTunes Store

    For the past two days, I haven't been able to connect to the App Store or iTunes Store. This is happening on all Apple devices connected to my home network - a new iMac, iPad Air, and iPhone 5. Every attempt to open the App Store or iTunes Store results in a spinning wheel for a few minutes followed by an error message "Can't connect to the (App/iTunes) Store". The App Store will display the Updates and Purchased Items, but that's all. It will not open Featured or Top Charts. I have tried with wifi and with an ethernet cable to connect the iMac. Here's where things get weird. My iPhone will open the App Store and iTunes Store if I turn off wifi and use LTE. I can do the same with my iPad if I use the iPhone as a hotspot. I connected the iPhone to two different wifi networks away from home and had the same issue... works over LTE cellular, but not wifi. In addition to this, all of the Apple support pages load extremely slowly, I am using an Airport Extreme as router. I've reset the cable modem, reset the router, reset network setting on the devices, powered down all devices, etc. All other web apps and web pages load just fine. Only those related to App Store, iTunes and Apple Support seem to be affected. The Apple main and product pages also load with no problem. Is anyone else having problems with the App Store and iTunes Store? Is there an obscure setting somewhere that I'm missing? Everything was working fine until a couple of days ago.

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

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