Can't login to iCloud via System Preferences
I am trying to login to iCloud through System Preferences but each time I get a message saying "You can't sign in at this time. Try signing in again".
I've read about moving the iCloud folder from the Application Support folder, to the desktop, which didn't help.
Does anyone have the same issue since upgrading to Yosemite?
Reset key chain DID NOT, work for me, and I renamed the backup it made back to the original. (Note to others: I may have had permissions or other issues due to the way I upgraded to Mountain Lion by creating a new user and moving things over manually.)
HERE IS HOW I FIXED IT: (I don't know what the ramifications are, so this will make you a backup too.)
I threw away my Library > Application Support > iCloud folder.
In the Finder, choose Go, hold down the option key (alt) and choose Library which will appear in the menu.
Navigate to Library > Application Support and option-drag the iCloud folder to your desktop (that will make a copy).
Now drag the iCloud folder that is in Library > Application Support to the trash, enter your administrators password when prompted.
Then try entering your info in the Preference Panel again.
Similar Messages
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Mac OS X 10.8 "You can't sign in at this time. Try signing it again." after the attempt to login to iCloud via System Preferences.
Console log is following:
com.apple.iCloudHelper[530]: AOSKit ERROR: (System Preferences[497]) AOSKC (myApplyID): Failed to store key, couldn't add kc item, error -61 (service=iCloud, dsid=297815451)
com.apple.iCloudHelper[530]: AOSKit ERROR: (System Preferences[497]) AOSKC (myApplyID): Failed to store account info key (dsid=297815451).
com.apple.iCloudHelper[530]: AOSKit ERROR: (System Preferences[497]) Failed to store account info for appleID=myApplyID
The articles
http://www.justanswer.com/mac-computers/6x0cm-trying-sign-icloud-system-preferen ces.html and https://discussions.apple.com/thread/3384598?start=0&tstart=0 was not helpfull.
Could you help me allow to resolve this : AOSKit ERROR ?Reset key chain DID NOT, work for me, and I renamed the backup it made back to the original. (Note to others: I may have had permissions or other issues due to the way I upgraded to Mountain Lion by creating a new user and moving things over manually.)
HERE IS HOW I FIXED IT: (I don't know what the ramifications are, so this will make you a backup too.)
I threw away my Library > Application Support > iCloud folder.
In the Finder, choose Go, hold down the option key (alt) and choose Library which will appear in the menu.
Navigate to Library > Application Support and option-drag the iCloud folder to your desktop (that will make a copy).
Now drag the iCloud folder that is in Library > Application Support to the trash, enter your administrators password when prompted.
Then try entering your info in the Preference Panel again. -
Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!
Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!
Do you have 2-step verification on for your Apple ID? I may have a solution.
When I upgraded to Yosemite and subsequently updated my Apple ID, I would get errors when I tried to sign into iMessage and FaceTime using my apple ID (and my new password), I similarly was not able to sign in. On FaceTime, I would get errors like "unable to sign in at this time" or some times just nothing at all (the spinning 'processing' graphic would grind away until it presumably just timed out).
Turns out that I enabled 2-step notification on for my Apple ID (totally forgot about it, I set it up a couple years ago), and apparently the regular Apple ID password that you choose is not usable when you try to log in to iMessage or FaceTime through the programs themselves (intuitively, this makes sense since these programs do not have a way to prompt you for the "2nd step" code).
To solve, you have to log in to your Apple ID online (appleid.apple.com or whatever), and look for the option to "Generate App-Specific Passwords". These are unique, random passwords which are made to work around issues like these since they can be used in iMessage or FaceTime or what not. This is the same idea as to what you have to do to log into gmail on your iPhone if you have Google 2-step verification on.
This solved my issue (after lots of swearing and hair pulling!). Would have been nice if a I got some sort of warning when updating my Apple ID password that "Hey, you have 2-step enabled. Go make some app-specific passwords or you will lose 5 hours of your life trying to solve this mystery"
Hopefully this may solve yours -
I can't log into iCloud using system preferences using Apple Id
Hello comunity: I describe the problem as follows (sorry for my english, not a native speaker):
Background: Macbook air OS X 10.9 Mavericks (just updated), but changed my Apple ID just after that.
-When I try to log into Icloud through System Preferences, and write my Apple ID and password, it says "the login keychain is not found" and then it tells me that the server is down and can´t connect. (I have verified my Apple ID and password and can login through the website with no problem, and I have verified that the Icloud server is fine).
-It won´t let me go any further than that, It means I cant use Icloud in my Mac. I can access to Icloud online, but when online I don´t see my mac but I can see my Iphone and Ipad 2.
-I have read many (a lot really) about keychains and similar problems and cant find the solution.
I would appreciate your help!
PD: Other information that might be related: When entering to First Aid Keychain, I provide my password and when I hit "repair" it will tell me "...library/keychains/login.keychain is not a valid keychain file and that repair stopped unexpectedly"I think that is likely why you're having the problems with signing in. My keychain has been added to over many years. It has email addresses from 1997. I don't know how to clean that up. It would be nice if Apple redesigned Keychain Access to be something that actually allowed you to envisage their network. That's what bothered me about iCloud Keychain. There are so many places to change settings, type a password, and think about what that setting means. Knowledgable people who can manage a network from the Terminal, good for you. I want to launch software that finds all servers, and paints a good connection green and trouble yellow, etc. Hover your mouse over a red drive, it tells you the password needs. I think this is good enough implementation, except it is difficult for people who've never had a cryptography class to get a good idea of what their network topography is. Tell me, can you log on to iCloud.com on Safari?
I'll hang around here to see if somebody else gives a suggestion. Sorry I can't do more. -
HT4759 i can not see my icloud in system preferences
i can not see my icloud in system preferences
You must be running Lion inorder to get the iCloud preference pane:
Minimum operating system requirements
You may also use iCloud with the following operating system versions:
iPhone, iPad, iPod touch
iOS 5*
Mac
OS X Lion v10.7.5 or later*
PC
Microsoft Windows Vista (Service Pack 2)
* Note: Although you can use iOS 5 and OS X Lion as noted above, you will not be able to take advantage of some iCloud features, such as Shared Photo Streams, iCloud Tabs, Find My iPhone Lost Mode, Documents in the Cloud for iWork, and Find My Friends location-based alerts.
The above is from this Apple document: iCloud: System requirements
OT -
Cannot log into iCloud via system preferences on MAC
I am trying to enter my icloud password on my mac and it seems to just be thinking. If i enter the incorrect one it tells me that I've entered the wrong one. Not sure what is going on. I even went as far as changing my password, I then updated it on my iphone, it was accepted, I went to icloud on the web and was able to log in but once again when I try on the mac it just contines to think. Suggestions??
Thank you in advance!You might try the following, you may be able to skip the first few steps depending where you are up to with your troubleshooting.
1. Sign out of your account
(If you are unable to do this because System Preferences has frozen, Force Quit System Preferences and try again)
2. When prompted, opt to delete, contacts, calendars etc from your Mac.
(You are only deleting this data from your Mac, not from iCloud, the data will be reinstated when you log back in. If you need to check that the data is in iCloud before deleting it go to iCloud.com and check each section for data)
3. Having logged out, check that the iCloud accounts along with their data have disappeared from the Mail, Address Book and iCal Applications.
(If necessary, delete the iCloud accounts from each of these application separately from each Applications Preferences)
4. At this point it may be worth trying to log into iCloud from the System Preferences iCloud settings again, if this works, all well and good, if it doesn't continue to step 5.
5. Open your User Library folder in the Finder. (When in the Finder, go to the Go menu, hold down the option key (alt) and choose Library when it appears in the Go menu)
6. Navigate to Library > Application Support > iCloud and drag the iCloud folder to your desktop. (This action only copies the folder and will provide you with a back up)
7. Select the iCloud folder again in Library > Application Support and drag it to the trash, enter your administrators password when prompted.
8. Restart your computer.
9. You should now be able to enter your ID and Password in system Preferences > iCloud and log into your account. Check the services you wish to use and once you are satisfied it's working as it should, trash the iCloud folder you copied to your desktop earlier. -
I can't login to iCloud via Apple TV.
Anybody having issues signing on to iCloud via their Apple TV? My Apple TV is synced to my Apple ID, however, I can't sign on to iCloud. This prevents me from viewing my pictures from my photo stream. After trying to sign on, I constantly get the message of not being able to connect to the apple server. This seems odd since, I'm connected with wifi to everything else. Any thoughts?
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
1. Restart the Apple TV (Settings > General > Restart).
2. Restart the Apple TV by removing ALL the cables for 30 seconds.
3. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
4. Reset the Apple TV (Settings > General > Reset > Reset all settings)
5. Restore the Apple TV (Settings > General > Reset > Restore) -
Hi all.
I've just been given an Air. I used Migration Assistant to transfer everything (which didn't work very well: no Contacts transferred and the Air Contacts application can't even open manually transferred Contacts Archive .vcf).
Trying to transfer contacts led me to iCloud - I thought I could copy them from there. Then I discovered that I can't sign in to iCloud via System Preferences. I get two error messages. The most common one is 'you cannot sign in at this time'. I've tried every solution on the web: I reinstalled Yosemite. I reset Keychain Access. I deleted Accounts plist.
The other message I occasionally get is 'This is a valid Apple ID but not an iCloud account'. It is: I'm logged on fine on my MBP, iPhone and iPad.
Any ideas? Thanks in advance,
AidaSo - I have been having this same issue, and while it's not totally resolved for me, I have figured out what's causing it. I am running a machine with two hard drives and to keep my documents on a separate drive from the OS/Applications, I used the Advanced Option to specify the location of my home drive for my user account under "Users & Groups". I've found that if I reset this to the default path of /Macintosh HD/Users/{username}, that it works fine. However Apple has a bug in that this functionality breaks when you specify your own home directory. Hopefully, this will be addressed in an update.
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Can't log-in to iCloud in System Preferences using Apple ID
Hi,
I've recently updated to iCloud and have now also recently got a new MacBook Pro Retina running Lion 10.7.4
I'm trying to log in to iCloud through System Preferences but when I enter my Apple iD password - it won't accept it - the process just hangs.
I can sign in to iCloud.com without any problem - I can also sign into iTunes and my Mac email without any problem either. I can log in using my Apple iD on my iPhone and iPad too with no problem.
I had already verified my me/mac.com email address with iCloud before this.
A possible related problem is that now the Mail program will not remember my mac.com email address settings (I have to re-enter all the details each time I open Mail - have swapped over to Thunderbird for now) and Safari won't remember any of my bookmarks when I quit the program.
I have also tried resetting my Apple iD password and this made no difference to logging into iCloud.
Anybody else having similar problems?
Thanks
JohnI do have the same problem, can't access to my iCloud account on my Mac, but have no problems accessing with my mobile devices and through internet.
I get a message error: "password or user name not recognized"
On the other hand, before this problem, iCalendar was working properly, but adressbook didn't sync.
Lets see if we get soon this problem solved! -
I have installed the latest version of Apple but still can't see ICloud in System Preferences- how can I fix this?
Lion is required to see the iCloud Preference Pane: this is an upgrade, not an update, and has to be paid for. If you want to install Lion, go to the Mac App Store and purchase and download it there ($29.99).
First check that your Mac meets the requirements for Lion:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space -
Old email is closed. I have no access to it. Cannot change email address for icloud in system preferences,does anyone have a way this can be corrected? I don't have access to icloud.
Hi Joycars,
Can you not simply sign out of the iCloud account with the incorrect email? Not sure I'm following?
GB -
outlook stopped syncing with iCloud - All of the sudden (6/12) outlook stopped syncing saying my username/password failed to authenticate. I didn't change anything. Can login to iCloud via safari
outlook stopped syncing with iCloud - All of the sudden (6/12) outlook stopped syncing saying my username/password failed to authenticate. I didn't change anything. Can login to iCloud via safari
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I've updated my Apple ID, but iCloud under System Preferences on my iMac still shows my old Apple ID. How do I update it to show the new Apple ID?
Do you mean you changed your existing apple id to a new email address, still associated to your existing apple id?
If that's the case, just click the sign out button in the icloud preferences, and sign in with the new email address.
If you're actually created an entirely new apple id with your new email address, you'll have to do some exporting/importing. -
Why is my AppleID password not being accepted by iCloud in System Preferences? I has reset it twice and it is still not being accepted.
I tried to solve problem by deleting my MobileMe from the Mail, Contacts & Calendars, but that did not help. I then deleted the iCloud from Mail, Contacts & Calendars and re added it. Now, I cannot get email via Mail from iCloud. The Mail & Notes has been deselected from the list of iCloud options. I still can access email via the iCloud website with my new AppleID password, but cannot get iCloud to accept it via System Preferences. I have given up for this evening.
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Can't login to iCloud! Really need help!
Hi, i have been trying to find a solution so i can login into icloud on mac preferences but can't, i get this error message;
"You can't sign in at this time. Try signing in again later."
I can login to the app store and on my iPhone and iPad. Any help really appreciated!SOLVED....for me, anyway
Okay, here's what worked for me after upgrading to Mavericks (it should work for you, too):
(1) Deleted all the files in:
User(your name)/Library/Application Support/iCloud/Accounts/
(2) Shut down the computer, waited 15-20 seconds and turned it back on.
(3) Then I went to
System Preferences
iCloud icon
(4) Input the requested information and followed the directions to be back in business.
But, first you must be able to see the folder because it is hidden:
Use Finder and click on Utilities then Terminal
Type in (very carefully) the following exactly:
Chflaga nohidden ~/Library
Then
Finder
Go
Computer
User account name/Library/Application Support/iCloud/Accounts
Remember, the files are under your user account and not the harddrive.
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