Can't login to iTunes

Hi everybody. Been struggeling with a problem the last week that has no resolution. I have a ".Mac family pack", now "Mobile Me family pack". The conversion to "Mobile Me" has gone smoothly, except for one thing. 10 days ago my kid brother bought a iMac and a iPhone and i created an account in "Mobile Me" for him under my family pack so he would get a email and be able to sync his stuff between the imac and iphone. No problem there either, just syncin' and mailn'.
Since he is new to enviroment i sent him a iTunes gift certificate so he could buy some apps in the App store. Now the problem begins. He tries to login to iTunes without success. The following message appears:
"The Apple ID you entered couldn't be found or your password was incorrect. Please try again."
When trying to access the Apple Shop the same problem happens. So we figure that there is a problem with the Apple ID and tries to create a new one. Then we get the message that it's not possible since the username is already hold up for a "mobile me" account. All my other family memebers already had a account before the conversion to "Mobile Me" and they automaticly had both a ".Mac-account" and an "Apple ID". Why is this not working for new accounts?
And most of all, how do he redeem his gift certificate?

dalpha,
An Apple ID is not automatically a iTunes Store account. Although an account created on the iTunes Store is an Apple ID.
Essentially an Apple ID can be used to login into Apple website that require no additional information. When you register an Apple product, register for the Apple Developer Connection, purchase an Apple product at the Apple Store online, create an Apple Discussions account, create an iTunes Store account, or sign-up for .Mac you create an Apple ID. However, some information is not share among them. For example your credit card in your iTunes Store account doesn't automatically transfer to the Apple Store online unless you enable it to do so.
Since he had never used the iTunes Store before, he needs to create an iTunes Store account and link it to his existing Apple ID or a new Apple ID.
Since he is starting with a gift certificate, he can go to the iTunes Store and click on the "Redeem" button, and follow the steps to create an account and redeem the gift certificate.
Hope this helps,
Nathan C.

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