Can't logon to remote desktop in citrix with macbook air

Can citrix in with macbook air os 10.9.5  most recent citrix receiver -- but when click on remote desktop app spins for a but but then stops and nothing happens
When I use my macbook retina with same software -- OS and citrix receiver -- I can citrix in and when I click on remote desktop app it takes me to desktop and what I need
Any ideas? Same java, can't find any other settings that are different.
In previous corporate set up where we citrixed in and then clicked on a desktop icon both machines worked fine
Thanks

As the error message reads, you do not have enough privileges to log using Enterprise Manager. Get in touch with your DBA group.

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