Can't make a payment for world unlimited

Hi, I'm trying to make a payment for the world unlimited subsciption. It shows pending for all the transactions I was trying to make. No $1 was charged to any of them.  Even tried from my husband's account and can't even get to the payment site. When is it going to be available to sign up for the new subscription and why there is no any contact for Skype customer service?Or how to do it?

Depending on the amount you added the last time you put minutes on your phone, your account may have expired.  Generally, placing a larger amount on your line will result in a longer time before your account expires.  At this point, I would call prepaid customer service to have them check on the status of your account.

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