Can't make a phone call

I keep getting an error that I can't make any phone calls on Samsung S5. I just missed an important call, and I can't call them back. Now they're closed. I'm furious. I have internet and text is slow but going through. I can't even call to get help on this issue. I saw a response to pm @ATTMobilityCares. How do I do this? How do I get help if I can't call? My truck is at the mechanic, and that's the call I just missed, so I don't even have transportation. Ughhhh!

Hi there
I’m sorry to hear you have been experiencing calling issues. I’d be happy to help! You can send us a private message by Clicking Here. Please include the following information:
Full name
Cell number
Alternate contact number if available
Full street address
If unable to receive a call currently, I would recommend using our Live Chat option to speak with a representative for assistance. To begin a Live Chat, visit our Contact Us page.
I hope this helps!
Charise

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