Can't make any calls to Canada or even collect cal...

I installed Skype yesterday and bought a subscription for unlimited calls to Canada. I called numbers I have called for months and all I get is "invalid number". I then tried the collect call procedure to a number specificlly for that and kept getting that the call could not be accepted. I am desperate to get in touch with the government in Canada. 

If it's only happening to that one contact then the issue may very well be on their end.    Their Internet speed, version, and router settings are a consideration.  You can pass this information along to them:
1.  Make sure they are using the latest version of Skype.
2.   Hopefully their Internet speed is ample.  For Skype to get the most out of that speed, you can suggest they place their computers's IP in the DMZ or their router or forward TCP/UDP ports 1024-65535.  Disabling the use of 80/443 and uPnP in the Skype client software (if the option exists) can resolve stability issues.  This can be done on your end as well to provide the most ideal conditions.
3.  If they are going wireless have them try to go wired to see if anything changes.

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    Please remember to:
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    2. Give Kudos to helpful posts (click the star next to the post)
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    2.   Hopefully their Internet speed is ample.  For Skype to get the most out of that speed, you can suggest they place their computers's IP in the DMZ or their router or forward TCP/UDP ports 1024-65535.  Disabling the use of 80/443 and uPnP in the Skype client software (if the option exists) can resolve stability issues.  This can be done on your end as well to provide the most ideal conditions.
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    Please follow us on Twitter @vzwsupport

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