Can't make on line purchases with ipad

Have just set up my new ipad mini. Have tried to purchases cinema tickets via a website & also make a subscription but screen just freezes at point of submitting payment. Is there something to change in 'settings'? Never had this happen with my Iphone.

For other problems try:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
-Go to Settings>iTunes and App Stores and signout and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up           
- Restore to factory settings/new iOS device.

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  • I cannot make in-app purchases on iPad

    Like it says on the tin, I have not been able to do this for some time now.

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    I bought an iTunes gift card to purchase certain things in my favorite app. Well when I try to buy things inside the game it does not give me the option to approve the purchase and it never shows up. I have reset the app, I have deleted the app and downloaded again, I have turned my ipod off and on, I have made sure all updates are up to date and nothing has changed. I saw a similar question like mine and the answer was that you have to have a credit card linked to your iTunes account to make in app purchases and I was thinking they were right until I talked to a few friends who cancelled their credit cards and took them off of the account and can still make in app purchases so that can't be the issues. Can someone please help me this is driving me crazy I have talked to iTunes support but they weren't much support.

    Not clear what you mean by iTunes help. You can contact iTunes support by:
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  • Regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time.

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