Can't make or receive calls with iPhone 5

I've had issues with my iPhone 5 for the past 2 weeks where the phone function for outgoing and incoming calls does not work.
I've worked the process with AT&T initially thinking it was their network problem, but, finally confirmed that the problem was associated with my phone.
The SIM card has been changed. The IOS has been verified at latest version 7.1.2. The phone has been reset. The phone function continues impaired.
I've noticed that the phone has been getting warm during charging process over the past few months leading to this problem.
Any ideas to get my phone to work other than upgrade or $199 replacement at Apple Store?
Pretty disappointed customer in basic expected quality from Apple...

If setting it up as new device, without using the latest backup afterwards, does not bring the full functionality back, you'll have to get your phone serviced or checked by Apple or an Authorized Apple Service Provider.
iOS: How to back up your data and set up your device as a new device
iPhone - Contact Support - Apple Support

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