Can't make video in camera work!

Hi, I use an iphone 4. In the camera there is a video name on the bottom of the screen but the video doesn't open when I press it. How do I get the video to work? Help!!

Try
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

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BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
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your settings in Photoshop > Preference > Performance
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Can't get video from camera update / suggestions?

As I think others have reported, I have lost my ability to participate in iChat AV video sessions, and any attempt produces a "can't get video from camera" error message. I am running OS 10.4.5.
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