Can't mount 4Tb USB 3.0 drive on a Sparc T5-8 control domain

Hello,
I'm trying to mount a 4Tb USB 3.0 disk drive on a Sun Sparc T5-8 running Solaris 11.  It is also the LDOM primary and control domain.
I've verified that hal, dbus and rmvolmgr are running:
# svcs hal dbus rmvolmgr
STATE          STIME    FMRI
online         Jan_29   svc:/system/dbus:default
online         16:21:51 svc:/system/hal:default
online         16:21:51 svc:/system/filesystem/rmvolmgr:default
but the server can't detect the drive:
# rmformat -l
Looking for devices...
No removables found.
# echo | format
Searching for disks...done
AVAILABLE DISK SELECTIONS:
       0. c0t5000CCA022659884d0 <HITACHI-H109090SESUN900G-A600 cyl 38553 alt 2 hd 24 sec 1900>  solaris
          /scsi_vhci/disk@g5000cca022659884
          /dev/chassis/SPARC_T5-8.AK00164945//SYS/SASBP0/HDD0/disk
       1. c0t5000CCA022666330d0 <HITACHI-H109090SESUN900G-A600 cyl 38553 alt 2 hd 24 sec 1900>  solaris
          /scsi_vhci/disk@g5000cca022666330
          /dev/chassis/SPARC_T5-8.AK00164945//SYS/SASBP0/HDD1/disk
       2. c0t5000CCA0166F4D08d0 <HITACHI-H109090SESUN900G-A600 cyl 38553 alt 2 hd 24 sec 1900>  solaris
          /scsi_vhci/disk@g5000cca0166f4d08
          /dev/chassis/SPARC_T5-8.AK00164945//SYS/SASBP0/HDD2/disk
       3. c0t5000CCA022665404d0 <HITACHI-H109090SESUN900G-A600 cyl 38553 alt 2 hd 24 sec 1900>  solaris
          /scsi_vhci/disk@g5000cca022665404
          /dev/chassis/SPARC_T5-8.AK00164945//SYS/SASBP0/HDD3/disk
      4. c1t0d0 <drive not available>
          /pci@300/pci@1/pci@0/pci@4/pci@0/pci@6/usb@0/storage@3/disk@0,0
Specify disk (enter its number): Specify disk (enter its number): ^C
I verified the drive is good because I can mount it on a Sun T4 server running Solaris10 and was able to mount and see the data.
Any ideas why the Sparc T5 can't access the drive?  I've also tried restarting hal and rmvolmgr, but issue still persist.
Any assistance is appreciated as we need to access customer's data on the drive as soon as possible.
Thanks,

Hi,
since your posting is a couple of weeks old I don't know if you already managed to get the disk working.
You might want to consider one of the following options to get it working as the problem is seen when the disk drive draws more power as the USB port can deliver.  
1)  use USB EXTENSION Y CABLE   
2)  use external USB hub with power supply  
3)  use USB disk with external power supply
For more details you might want to review
(Doc ID 1572327.1)  Solaris might be Unable to Mount certain USB Disks because of Overcurrent on USB Port
regards
Walter

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    Last edited by gmesalazar (2013-08-06 01:30:00)

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    I had some Earthlink software that killed OS 8.6. I did three clean installs in a row to learn that the software would only allow one connection to the internet before corrupting a file and require a clean install. Having an archive CD (not an install CD) of my personalized system allowed me to rapidly replace my entire system folder by booting from the CD with extensions off, trashing the old system folder, making a Finder copy of the archived system folder from the CD over to the hard drive -that will not work from an install CD because it is missing key components and your Exabyte software- and then rebooting from the hard drive.
    Decide how valuable the data is and to what measures you are willing to go. If you are willing to tinker, the Northwest has its share of resources. I presume that you would like to solve the issue without spending $285 here:
    http://www.pacificdata.com/vxa11200102.html
    Good luck.
    Jim

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