Can't mount ipod in order to restore

help, my heads falling off!

try resetting by holding down play and select. and see if it mounts then.
Then try putting it into diskmode by resetting and holding menu and select at the apple screen. Hopefully it'll mount then.
If neither of these work, then...
If your pod still under warranty open a iPod Service Request: http://depot.info.apple.com/ipod/
If it's out of warranty...consider iPodResQ: http://www.ipodresq.com/

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    I came to charge my iPod because the battery went low, after few minutes it came on with this do not disconnect, i tried to restore it also says can't mount, it has been exactly two days. I disconnected the iPod and the backlight and the message did not go off until the battery ran out. I also need some help my address is [email protected] Seriously I just got my iPod click wheel 30Gb color display, video, photo.

  • "can't mount iPOD" - unable to restore

    Hi,
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    Alright. Let me start off by saying that my iPod issue is resolved. However, before I get to the solution, let me answer other questions raised since my last post.
    I did try using a different USB port. I even tried my pc at work and it had the same results. Now, for how I resolved it.
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    I'm not saying all "unable to mount iPod" problems are caused by bad batteries, but it could be one of the causes. Coincidentally, my problems started 16 months after starting to use my iPod. That roughly translates to 400+ charge cycles. That's when Apple says the battery performance will begin to deteriorate. I just wish Apple's SW would have some sort of diagnostics that's more accurate. I got the folder w/ the exclamation point, sad iPod and battery icon pictures before figuring out that I needed a new battery!
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  • Can't Restore IPod message: "can't mount ipod"

    when i try to restore my ipod, theres a message that says "can't mount iPod"
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    your help is greatly appreciated.

    ok first try to restart ur computer
    -then put the ipod into disk mode http://docs.info.apple.com/article.html?artnum=93651
    -now try to restore it

  • About the" Can't mount Ipod" issue

    It seems like many people have the problem of "Can't mount Ipod"issue.Just curious, for the people that has window XP,did you guys recently updated your computers?
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    Help aprriciated

    I'm having the same exact problem with mine. It takes a couple of times for me to get it in disk mode, but when I do, I connect it to my computer and the same thing happens each time: "Can't mount iPod"!
    It always goes back to the iPod with a sad face. I'm continuing to work on the problem. Email me at [email protected] if you come up with anything. I'd like to work with someone, maybe it can get this fixed faster.

  • Can't mount iPod error message

    Hi, I am trying to fix a feezing problem on my iPod (on startup the display shows a folder with an exclamation mark) and was trying to do a factory restore on it when I ran into the following error messages.
    Installing the latest version of Updater, I tried connecting the iPod and then saw a Windows error message that said:
    Cannot Install this Hardware
    There was a problem installing this hardware
    Apple iPod USB Device
    An error occurred during the installation of the device
    The specified service does not exist as an installed service
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    Can't mount iPod
    Can someone suggest how I can fix this so the iPod is recognized and I can have Updater restore the factory settings?
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    Have a read the following carefully
    http://discussions.apple.com/thread.jspa?messageID=2001071#2001071
    Seems that you may need to change your iPod drive no.

  • PC does not recognize Ipod - Can't mount IPOD error message

    Hello everyone,
    I was wondering if anyone experienced the same problem with their Ipod as I have. I have tried to play songs on my Ipod through the shuffle songs function but it does not work. The Ipod tries to play one song; however, it will not play it and then it will continue to the next which won't play either and this continues until I just shut off my Ipod. I have tried resetting it and also reinstalling Itunes but it does not help the problem.
    A second problem is that my Windows PC does not recognize my Ipod when I plug it in. I have tried so many things to try and solve this including trying to restore my IPOD using the updater but when I keep getting the error message "Can't mount IPOD".
    If anyone knows what I can do to try to fix this I am greatly in your debt!
    Thanks!

    I had the same problem. Now I have many new ones. Here goes the chain of events 1st iPod did the same exact thing:
    1. Was going along my marry way listening to music
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    3. I look to find my iPod cycling throughe very song but playing none... for an hour.
    4. I turn it off.
    5. I get home to attempt to restore it but when I plug it up to the computer, it is not recognized, cannot mount, ect.
    6. I continue trying to find a way, then it stops going to the "Do Not Disconnect" screen.
    7. Well I try it later on today, like 20 mins ago and it does it! Yay! but then it resets itself and it now rests on the apple logo and Windows does not recognize the USB device.
    Oh yeah, did I mention I made the trade and got this one SATURDAY. Yeah so it's already broken.
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  • Can't mount ipod

    my ipod's a year and a half old. he never gave me any real problems until a month and a half ago, and that was just freezing until the battery died. it was fine from that point on until last night, when it just randomly died while i was playing it through my car's stero. i let the battery drain itself again this time, and now i'm just getting a parade of screens that show the apple icon, the file folder icon, and -- when i tried restoring the ipod through my computer -- the "do not disconnect screen."
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    Hi there-
    For "can't mount iPod" there are usually 2 things you can do to take care of it.
    First, try changing the iPod's drive letter. This article explains how to do that:
    http://docs.info.apple.com/article.html?artnum=93499
    Then try to restore again.
    If that doesn't work, go through the steps in this article, restart the computer when prompted to do so, and then try the restore again:
    http://docs.info.apple.com/article.html?artnum=302538
    This ought to allow you to restore your iPod.
    Feel free to post back if you have any more problems or questions.
    Best wishes,
    CG

  • Ipod wont recognise on pc and comes up with can't mount ipod

    Yea my ipod keeps flashing with do not disconect and it is annoyin me then i disconect it after bout 5 minutes of waiting them my come displays can't mount ipod if anyone can help would love to hear thankss

    - Try placing the iPod in Recovery Mode and then restoring
    - Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer.

  • Folder icon, can't mount ipod in updater, ipod not being shown anywhere

    I have reset ipod,uninstalled and reinstalled itunes and ipod, downloaded the latest itunes and ipod updater, and tried to go into updater to restore or update ipod and message has said "service error","internal error", and "can't mount ipod". I really feel helpless and frustrated. Please help me.

    Itunes doesnt Recognize iPod
    -Taps-

  • Ipod updater can't mount ipod

    Hi everyone, I get the folder with the exclamation mark picture so I'm trying to restore my ipod.
    The problem is, when I connect my ipod and run the program, I get an error that says, "can't mount ipod."
    Any ides?

    I had the same problem today; I tried reformatting, updating, disconnecting and reconnecting to the computer, restarting the computer. I had gotten the exclamation point icon, the apple icon and a check mark but I could not get get past the "can't mount" message. I finally found one suggestion on the discussion panel that said as a last resort to "gently" drop the Ipod onto the floor from waist level. I put my Ipod in the soft-sided case and dropped it twice. The second drop solved the entire set of problems I was having. The hard drive had been clicking through all the procedures I tried and immediately quieted, I reconnected, reformatted and was good to go!

  • Help!  "Can't Mount IPod"

    After multiple resets, reboots, and re-installs (both iTunes 6.0.5.20 and iPod updater 2006-06-28) I still get the error "Can't mount iPod" when running the updater. I have the flashing "Do not disconnect" message on the iPod and iTunes says "No iPod connected." In My Compter it shows removable disk that I can't do anything with. I've updated the iPodService from manual startup to automatic. I also do not have the option to restore the iPod (button is there, but greyed out.)
    Where do I go from here?!?!
    iPod Video 60GB   Windows 2000  

    I thought apple was supposed to have
    great customer service.. is anyone working for apple
    reading the forums???
    Apparently not. I have been going through all of their help articles and discussion board solutions on this topic. Mine is similar to yours. Nothing works, so I have clicked the feedback button at the end of each article, and described my issue there, along with a suggestion that they read their own discussion board. It might help if
    1. Everyone who has the "ipod wont mount" "Ipod Freezes" "Do not disconnect stays on forever and ipod freezes and causes everything to hang" "Ipod freezes and makes the computer, itunes, updater etc etc. hang" issues,
    2. And have tried the 5 rs and all the other suggestions ad nauseum,
    3. Go through the help site and click every feedback button in articles pertaining to this issue, and send their version. Write it out concise first in notepad, and then just click and paste. I think it is the only way to get someone's attention. Apple is asleep at the wheel.
    My next step is to go to itunes store, Amazon and every other site I can find and post my review. It will not be favorable. Luck, and please post if you find a solution.
    Gateway 200 ARC   Windows XP Pro   xp sp 2 ipod nano
    Gateway 200 ARC   Windows XP Pro   xp sp 2 ipod nano

  • Nano with windows can't mount ipod

    My ipod nano says "use itunes to restore. when I try to use the latest insataller i get an error message "can't mount ipod. windows sees the ipod but itunes doesnt. i tried reload itune ver 6.5 and still no success. any help would be greatly appreciated.

    Please read this first
    http://docs.info.apple.com/article.html?artnum=93426
    If it does not work, it could be the problem of your USB port, please try others

  • Brand New IPod Mini - Can't mount iPod from IPod Updater

    Just bought a brand new IPOD mini. When I try to use the IPod Updater, I get an error message "Can't mount iPod".
    Windows XP Services shows IPOD services is started.
    The IPOD appears in My computer as "Removalable Disk".
    Also, my IPOD does not appear in iTunes.
    Cheers,
    Dilip Patel
    Ottawa, CANADA

    This is a very reasonable strategy. It has been previously used for USB problems with battery charging.
    See this link: The iPod Battery Unplugged..
    A synopsis of it is as follows:
    "For best results, try not to use computer ports to charge your iPod. USB is especially sensitive to how many devices are on it and what the resulting bus voltage is. It may even display the charging icon but not be adding much to the battery. USB versions prior to 2.0 will not charge your iPod (and probably be too slow for its other functions). Even USB 2.0 is limited to 700 milliamps and an iPod "likes" to see one full amp for charging, plus some to spin the HD while mounted. Some (early) iPod models will not charge from USB, period. Some PCs use 4-pin Firewire cables (all Macs are 6-pin) which carry no charging voltage, so they won't work at all for recharging and can allow your iPod to run down and cause serious problems while updating firmware, restoring, or loading songs. Both USB and Firewire require the iPod to be mounted by your computer as an external drive, which means the iPod's HD is spinning, using some of the juice that the battery might like to have. And if the computer sleeps or is turned off, the battery won't charge and in some cases will actually drain through the port circuits. Bottom line: if your ports are not doing a good job of charging your battery, use the wall adapter to charge for several cycles before questioning the battery's credentials. If you have a new iPod which only comes with USB, don't panic; it can work fine. But if you do experience problems, either take everything else off the USB bus (except mouse & keyboard) and/or get an AC adapter."

  • Error: can't mount ipod

    Hey,
    I have a 1st generation 20GB ipod and when i try to update/restore an error comes up that says can't mount ipod.
    Also when the ipod and the computer are connected it say's it's charging but My ipod doesn't come up in Itunes. I try to export my library but nothing happpens yet my ipod always says do not disconect
    HELP ME!
    HP pavilion 7940   Windows XP  

    If your iPod is recognized in "my computer", changing the drive letter can sometimes resolve this issue.
    Click on control panel/admin tools/computer management/disk management/right click on the iPod to re-assign the drive letter.
    Choose something lower down the alphabet, say 'M' or something similar.
    The iPod can be confused by any other storage devices assigned a similar drive letter even though they may not connected at the same time.

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