Can't mount server because it's already mounted

I have a user that needs to mount three share points (via smb)... gen-a, gen-b and gen-z
if she connects to two of the drives she can't connect to the third. It does not matter what the order is. The only way to connect to the third drive is to unmount the two mounted drives.
So if she connects to gen-a and b first, she can't connect to gen-z. Unmount gen-a and gen-b, then she can mount gen-z. Then she can mount gen-a or b but not both, until she disconnects from the two.
The weird thing is you must disconnect from the two mounted drives... you can't disconnect from one and mount the third.

See if this is happening...
In finder, select Go menu>Go to Folder, and go to "/volumes".
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1, and reboot.

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