Can't move email out of inbox

Hi,
I cannot move more than one email (if that) out of the inbox to folders designated "On My Mac" - see first screenshot. Why? Another problem I have run into is that clicking on the '?' on the error message gives me a blank page in Help Viewer - see second screenshot. Why?
Helen
Shot 1
Shot 2

You asked :
Do you have junk mail filtering enabled on your Mac.
Have you made any changes since this started happening?
Do you have a Junk mailbox in the sidebar?
Do you have Mail rules created marking messages as Junk?
No I didnt/dont have junk mail filtering.
No changes either.
Dont have Junk mailbox in Sidebar
No rules.
OK. In addition to the above, open disk utility and repair permissions on your internal hard drive volume.
Retry in Mail and see if it corrects the problem.
Repaired permissions but can only move 3 emails at a time.

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The following problems occur:
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- cannot move messages out of inbox,
- messages do not copy "sent"
- messages cannot be saved to "draft"
This applies to imap and to gmail accounts.
The following has not helped:
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- deinstall and reinstall TB 31.3 downgraded
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What type of mail account is this (POP, IMAP, .Mac)? If POP, what are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may be able to get rid of those messages in Mail doing Edit > Cut (⌘X) (for best results do it with one message or just a few at a time), but you should remove them from the server first if they’re still there.
Does this account allow web access? If not, you may find the Account Info window useful to solve this problem — choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window.

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It all comes down to if you have the ALL MAIL folder visible or not via IMAP.
If you do not, then you get the behavior you are describing.
If you do have ALL MAIL visible, then there isn't a problem.
Odd, I know.
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http://www.wired.com/gadgetlab/2013/10/mavericks-issues-and-fixes/#slideid-23460 1

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Can't move email address contact information into sub-folder.

I created a "top level" address folder named "Personal Address Book". Under that top level, I created a sub-folder named "Family". I entered the name, email address, and work telephone information for my son. That data was then copied (not moved) to the sub-folder named "Family."
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Hi Kobe Zhang
Option 1:
Your MSN account might be deleted but the eprintcenter wont be deleted along with it.
You should be still able to login to eprintcenter account using the old msn id and the same old password for eprintcenter account which you used regularly.
If you have forgot the password, i dont know how can you recover it.
If you get a chance to login then you can remove the printer from the old account and then claim it in your new account created usign hotmail ID.
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Kind Regards,
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"Although I work for HP, I'm speaking for myself and not on behalf of HP"--Please mark the post that solves your problem as "Accepted Solution"
"Say "Thanks" by clicking the Kudos Star in the post that helped you.

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Please download, install and run Etrecheck.
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http://www.etresoft.com/etrecheck
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http://support.apple.com/kb/TS3899
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http://www.apple.com/support/ipad/assistant/mail/
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Can't move email out of inbox

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