Can't move messages to trash on iPhone 5

I created a new IMAP email account on my iPhone 5.  When I try to delete a message, I get a message saying ?Unable to Move Message. The message could not be moved to the mailbox Trash."
I've had an IMAP account on this phone from a previous hosting service, no problem to delete messages. I have no problem deleting from the same account on my laptop and tower.   I'm wondering what the issue might be.

Good day mate,
Recently, I adjust my settings because of the error message.
Here's the guide:
How-to fix this error
1. Press the Home button on your iPhone and choose Settings.
2. Scroll down and click “Mail, Contacts, Calendars” from the list.
3. Click your email account – it should have an arrow to the right of the email address displayed.
4. Scroll to the end on the settings and click Advanced.
5. Scroll down and tap the empty IMAP Path Prefix.
6. Enter INBOX in capitals, then click ‘Accounts’ at the top left and click ‘Done’ at the top right twice to close the settings.
7. Press the Home button and then re-open Mail.
8. You will now be able to delete or move your emails on your iPhone without the error message appearing!
I hope this will help :)
Cheers!

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