Can't open a downloaded app
I clicked TRY for premier, it downloaded and shows its there, but it is not clickable.
I went to my add/remove programs and it shows up in the list as well.. but is not in the actual C: Drive location of C:/program files/adobe
WHERE IS IT?
it even shows "installed" in my activity stream
Similar Messages
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I can not open my downloaded apps
i just updated my phone last night. this morning my son played a new game that was also dowloaded last night. now i can not open any of my downloaded apps on the phone. i have shut off my phone three times trying to reset it. can anyone help?
FOR ANYONE HAVING THE SAME PROBLEM...JUST DOWNLOAD A FREE APP. IT WORKS I COULD NOT BELIEVE IT...
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I just bought a used 1st Generation Apple iPad 64 GB, 3G. How can I open an Apple App account? I am trying to download a free app and it says I have to have an account, however, everytime I try to set up a new account I can fill only fill out some of the information but then the screen goes black and I cannot proceed with the account. At one point it said "no sim card" and I am not sure where one would go if I had one. Do you need a sim card to download free apps? Why won't it let me set up an Apple Account? Any suggestions?
I can think of no reason at all why you need a sim card to creat an Apple ID. Try this first - reboot the iPad and reset the memory.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Afte the iPad starts up again, follow the directions in this support article - exactly - to creat the account without a credit card.
http://support.apple.com/kb/HT2534
IF ... You are signed into another Apple ID on the iPad you will have to sign out of that ID in order to create a new one. Settings>Store - you can sign out there.
You MUST try to download a free app in order to start the process off correctly. If you were using an email address with another ID that you already created, you will have to have another email address to associate the new ID with. -
how can i open a downloaded mp4 file that is zipped? Witch will not open. And, Convert that mp4 to play on my iMac with Maverick osx ? I there an app or apps i need to buy ?
You should be able to open the zipped file by double clicking on it.
http://www.videolan.org/vlc/index.html
This link is for a VLC Player it can play just about everything.
Cheers
Don -
I installed Mavericks a few days ago and downloaded all the available updates, which installed correctly (or so it says). Now I can't open my iPhoto app because it says it's being updated. Any suggestions?
There are two ways to recover from this condition.
1. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
2. Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download. -
I did a trial using one email, then purchased a subscription using a different email. Every time I try to open a downloaded app it tells me that my trial has expired and only offers me the option to purchase it. Any ideas how I can access the subscription I just paid for?
Sign out from Creative Cloud desktop application and Sign in with email ID using which you had purchased subscription .
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps and try to activate.
Still face issue , let me know -
I just installed iLife on my new iMac 10.8.2 version and now I can't open my iPhoto app. It says it is damaged or incomplete. What can I do to get it back along with all of my picutures? I was told by an Apple employee at my one to one training that it was OK to install iLife to get the iDVD that I wanted. Help!
I have installed iLife a few times and because of photostream, the version on the disc must be updated. Software update usually takes care of it. It sounds like you installed an old version over a new version. I've not tried that.
You have a late 2012 machine, if you open the Mac app store from the dock, you should be able to go to the purchased tab and download/install the right version of iphoto. Honestly, you should not have used that disc on this new of mac or at least only installed iDVD & iWeb but not garageband, iphoto, and iMovie.
If the Mac App Store shows iphoto as installed already, drag the app from your applications folder to the trash and reinstall it again from the Mac App Store. That is the version you need. You may find garageband and imovie have similar problems.
good luck.
PS. your photos are in your photo folder in your home folder. don't touch those, I'm talking about the app "iphoto" in the applications folder. -
After I updated to Mavericks, I can not open Preview, Dictionary, App Store, iBooks, Keynotes, Photobooth, Quicktime, Contact, Calender, etc...
Mail keeps crashing everything I opened it.
iTunes and Safari is still working. Can someone tell me what's happening and how to solve my problem? Thanks a lot!
BTW, I remeber this symptom happened after I used Cleanmymac.Evi, I have the same problem. When I first updated to Mavericks, everything is OK, but I use Cleanmymac too, It is may be because of Cleanmymac, it cleaned about 1G files.
Now I can not open App Store, how can I download and reinstall Mavericks? -
I can't open the application App Store on my iMac. How can I fix this?
Here is the error message I keep getting.
You can't open the application App Store because it may be damaged or incomplete.Simone ...
You can reinstall the App Store by downloading and installing the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8
Restart your Mac after the combo is installed, then try the App Store. -
I have creative suite 5.5 and have recently updated my iMac to Yosemite. Now I can't open the adobe apps. I have done the suggested Java update and mac OS X Java patch update.. still no go. Can you HELP?
uninstall, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) the install using the installation files. do not migrate adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Having installed Aperture, iPhoto won't open. When I try it fails with the message "You can't open the iPhoto.app because it may be damaged or incomplete. Any help please?
OK, fixed it. Found that iPhoto is now BACK in the App store.
Found iPhoto app in Finder and dragged it to Trash.
Downloaded iPhoto from App store and all now back working again.
Didnt expect to find iPhoto in App store as last time I looked it wasn't available.
Nige -
I'm not exactly sure what happened but for some reason my App Store won't open anymore. Every time I try the message "You can't open the application App Store because it might be damaged or broken" pops up. And for some reason iPhoto is completely missing from my Macbook today as well. How do I get these two back and in working condition again??
I'm going by your profile v10.6.8
Installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
Restart your Mac after the combo is installed.
It's ok to do this even though you are already running v10.6.8
If necessary, you can re download iPhoto.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
message edited by cs -
Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it???
Are you running Snow Leopard or Lion? Download and install the correct combo for your OS.
Mac OS X v10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X Lion 10.7.2 Update Combo
http://support.apple.com/kb/DL1459 -
I can't open my tooncamera app in my iPad mini. I already deleted and dowloaded it again. What should I do?
Hello Neigilray,
It sounds like you have removed and re downloaded it from the App Store, but when you tap the app icon it still will not launch. If you haven't already, I would delete the app just 1 more time then restart the iPad Mini:
Press and hold the Sleep/Wake button on the top of your device until the red slider appears. Then drag the slider to turn your device completely off.
After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Then install the app again and re test it. if the issue persists, I would next back up your phone to your iTunes library and restore it then test it out again:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I sync my iPhone on my computer yesterday. I have been unable to open my downloaded apps ever since. They blink when I tap them. Pls help...
Try downloading any free app (you can delete it later). This will re-authorize the iTunes account on your phone and will often fix this issue.
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