Can't open a file on iCloud (pages)

Hi! Firts of all: sorry for my english, but i'm italian... I just hope you're going to understand me!
I got this huge problem: i was writing my thesis for my degree on pages, using icloud because somethimes i opened it on my mac, somethimes on my ipad...and obviously i always need the update file.
On 18th december i was working on it and the pages app on my ipad suddenly crashed. From that moment i was not able to open my file again from every devide (ipad, iphone and macbook).
I tried everything: send it to someone via email, try to download it from www.icloud.com, talk to the genius bar guys... nothing to do! nobody can do anything
(i have a backup of my ipad of a few days ago, but an "apple guy" told me that it is not helpful cause everything in icloud is automatically updated at "present")
Now i'm in touch with someone of icloud staff, but they didn't tell me anything in the last days.. and i'm really scared because i'm kind of sure that i've lost month of work
I think that the only way to have my file back is that someone enter in icloud backup and get a file a few moment before the crash happened.. So only apple employees are able to help me... do you have any other ideas???
I'm really really angry with Apple... i know that i was really stupid and i have to save the file also on my mac, but i also think that's illogical and ridicolous that something like this happen on icloud!
if u cannot trust "it" it's completly useless
Someone heeelp me please
byebye
have a nice day!
Angela

Whilst it won't help you recover documents that have already become corrupt, can I suggest you get into the habit of backing up your documents in the cloud regularly.
Do you not have a back up of your Mac.

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