Can't open a letter from a site that i have previously opened letters it says cannot open plugin?

hi, have been trying to read an important letter from a site that i have used many times to read letters etc.. its a government site and is safe, but for some reason all of a sudden i can't read the letters they send me (in site) the screen comes up blank and says " cannot load plugin"? i have redownloaded Adobe but that didn't help.. can anyone give me any ideas?

Java plugin was disabled for security reasons lately, see if that's it by reversing these...
Disable Java in your Browser settings, not JavaScript.
http://support.apple.com/kb/HT5241?viewlocale=en_US
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064
http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets

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Can't open a letter from a site that i have previously opened letters it says cannot open plugin?

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