Can't open a PC-generated review

I contacted support about this over chat and whoo-boy...they were stumped.
We do all of our graphics approvals through the "review" feature of Acrobat. Within the last month, we suddenly can no longer open a review file that was generated on a PC on our Macs. It completely crashes Acrobat. This was never a problem up until just recently. Now, we've managed to work around it thus far, but we're technically breaking our own approval policies whilst doing it.
Has anyone else had this problem?
I have a mid-2010 iMac, running all the most current software/OS updates. The Windows machine is running the most current version of Acrobat, as well, and has Windows 8. Ive actually tried this from multiple PCs with the same result, so I'm guessing it's got to be on the Mac side.
The PDFs are generated from a multitude of sources, as well. Mainly InDesign, Illustrator and a CAD program (Creo, I believe).
Got any suggestions? I sent Adobe a boatload of error information last week and still have not heard back from them. Never heard someone from support sound so perplexed in my life.
ANY help would be appreciated at this point in time!

Nobody?
How frustrating.

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How can I open a PDF generated by Distiller, in Designer?

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Welcome to Apple Support Communities. We're all users here.
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Digital waveform editor can not open hws file generated by niHWS store waveform

Hi,
I am using a simple VI to store the U32 array to a hws file in LabVIEW, however, the file generated can not be opened by Digital Waveform Editor. The VI used to be working well before I upgrade LabVIEW from V7 to V7.1.
Meanwhile I also found out that the hws file generated by DWE can not be read out by niHWS. retrieve waveform.vi if the number of channels is not 32.
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Attachments:
question Get ArrayU32 from HWS Data.vi ‏108 KB

Dear Brian,
Thanks for your quick response.
I tried again but still failed to open the hws file with my DWE V1.0. Since the version is the only difference between our software, I suspect the problem is caused by my DWE of old version.
Would you please help me to check if the new attached questionretrievepattern.hws file can be opened by the HWS.VI? (Please change the extention from txt to hws as I can not attach file with hws format in this forum)This file is generated by DWE1.0 and contain only 16 channels. It can not be opened by the niHWS retrieve waveform.vi in my computer with erroe code "-21558", but if I added another 16 channels signals with DWE, the data can be read out properly.
If we can confirm the problem is caused by DWE1.0, would you please also let me know how to upgrade my DWE? Thanks.
Best Regards, YJ2003
Attachments:
questionretrievepattern.txt ‏35 KB

Can not open excell template from reviewer menu

Dear expert,
i was trying to use a reviewer menu, but when i try to make menu to open an excell template i get this message "You are not authorized to use this action."
- i have setting the owner and reviewer properties on the entity dimension
- i have add the user to all access at the task profile so it have all security access
and for some test when i make menu to add comment on the reviewer menu, it works well
is there any idea for this problem i can try?
thanks before
Best regard
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Daniel,
Did you setup BPF access security when you set up BPF?
You need to set it as well as Task security.
Based on your comment, Task security looks because some BPF works.
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Thanks
James Lim

Numbers can't open Excel files generated by SQL Reporting Services

Hi
I have an issue with Numbers '09 not being able top open certain Excel files. The Excel files in question are XLS files (not XLSX) and come from SQL Reporting Services. They open fine with Excel on the Mac and on Windows - but Numbers on both the Mac and iPad pops up with an "Invalid file format" when trying to open them.
I see this as a problem with Numbers and would like to send Apple an example file so they can look at improving their Excel file support but I can't find anywhere to do this.
Do Apple monitor these forums? Has anyone else experienced this issue?
Thanks in advance,
Mike.

Thanks
I compared the beginning of your file to the beginning of two XL ones which are on my machine (in fact, they are files created with openOffice).
You may see that there are many differences.
They may explain the different behaviour.
If someone is able to drive Excel with an AppleScript,
he may write a script opening your document in Excel,
saving it
opening the newly saved file in Numbers.
As I don't own Excel, I ignore its required syntax so I can't write a clean script.
If the XL's syntax is the same than the Numbers one, this quick and dirty one may do the trick :
set aFile to (path to desktop as text) & "Treatment Report No Header.xls"
tell application "System Events"
set aName to name of disk item aFile
end tell
tell application "Numbers"
open file aFile
save document 1 (* maybe save document aName *)
close document 1 (* maybe close document aName *)
end tell
tell application "Numbers"
open aFile
end tell
Yvan KOENIG (VALLAURIS, France) dimanche 6 juin 2010 17:18:27

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I have the same problem on my iPhone4. It is obviously a bug in the software. Once it pops out I am locked out of my phone. I can't even begin to describe the frustration this causes. All that stuff about holding down the buttons is useless. the phone won't even shut off. I can take a screen shot like that or go to voice control. Even when I got to a wifi connection, I can't get on. This app blocks everything else. This is a serious bug and can have serious consequences. The only thing my phone would do is go to voice control and let me play iTunes or phone people. Some smart phone hey?
I have finally got to a place with a wide enough wifi to connect my computer and restore the phone. This has lasted over a day!
I don't even know why Find My Friends is on my phone. Is it part of the package and how do I turn it off?

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My ipad hangs up after showing a message that says it "Cannot Access Find My Friends" and that I need to open the app and review my signin info to continue sharing. I can't go there because it is hung up. I also can't power off.

Perform a Reset...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
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Can't open libHaru-generated PDF with Reader, other readers work.

Our application uses libHaru to export PDF images. These PDFs can be opened using PDFlite on Windows, Preview on Mac and some other readers. However, I have tried several versions of Adobe Reader on both platforms and the files fail to open with the message: "There was an error processing a page. There was a problem reading this document (14)." So, it seams that Adobe Reader believes that there is problem with this file. However, from my very limited understanding of PDF structure, I have no idea what might be wrong, so I don't know how to fix it. The file is written unencrypted. It is about as simple a PDF as we can generate - a red-filled rectangle. I would greatly appreciate any suggestions or help.
Here is a sample PDF:
%PDF-1.3
%∑æ≠™
1 0 obj
<<
/Type /Catalog
/Pages 2 0 R
>>
endobj
2 0 obj
<<
/Type /Pages
/Kids [ 4 0 R ]
/Count 1
>>
endobj
3 0 obj
<<
/Producer (Haru Free PDF Library 2.3.0-dev)
>>
endobj
4 0 obj
<<
/Type /Page
/MediaBox [ 0 0 236 207 ]
/Contents 5 0 R
/Resources <<
/ProcSet [ /PDF /Text /ImageB /ImageC /ImageI ]
/Pattern <<
/Type /Pattern
/PatternType 1
/PaintType 2
/TilingType 2
/BBox [ 0 0 100 100 ]
/XStep 100
/YStep 100
>>
>>
/Parent 2 0 R
>>
endobj
5 0 obj
<<
/Length 6 0 R
>>
stream
1 0 0 -1 -118 296 cm
1 w
0 0 0 RG
[] 0 d
1 0.3 0.3 rg
q
% Rect
119.25 90 m
352.5 90 l
352.5 294.75 l
119.25 294.75 l
119.25 90 l
h
B
Q
endstream
endobj
6 0 obj
135
endobj
xref
0 7
0000000000 65535 f
0000000015 00000 n
0000000064 00000 n
0000000123 00000 n
0000000188 00000 n
0000000458 00000 n
0000000647 00000 n
trailer
<<
/Root 1 0 R
/Info 3 0 R
/Size 7
>>
startxref
666
%%EOF

You would need to post a sample PDF that demonstrates the problem. All you posted there is text. (PDF is a BINARY file format)
From: Adobe Forums <[email protected]<mailto:[email protected]>>
Reply-To: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
Date: Thu, 13 Oct 2011 11:02:42 -0700
To: Leonard Rosenthol <[email protected]<mailto:[email protected]>>
Subject: Can't open libHaru-generated PDF with Reader, other readers work.
Can't open libHaru-generated PDF with Reader, other readers work.
created by Fred Snerd<http://forums.adobe.com/people/Fred+Snerd> in PDF Language and Specifications - View the full discussion<http://forums.adobe.com/message/3969828#3969828

Can no longer access Acrobat shared review server

Hello. We are using Acrobat 8, and yesterday I discovered that I can recreate a lost shared-review PDF by generating a new PDF, and then copying the comment-repository XML files from the original review PDF to the folder belonging to the new review PDF. That was great, but I wanted other staff members to not fiddle with the XML files, so I set that folder (named "meta") to read-only. It was previously shared and set to full-access for everybody.
Today, I found that nobody had access to their shared reviews anymore, so I hastily reset the access to the "meta" folder back to full-access, and I re-shared the "meta" folder for everybody. It isn't helping. No-one can access their shared reviews.
Note: immediately after I recreated that lost PDF, one of the reviewers added several comments and uploaded them to the server, so I know everything was working fine then. I set the "meta" folder to read-only sometime later, and I think that's what caused the problem.
Any ideas?
I've just now tried posting a new shared-review PDF, but this time I created a new shared-review folder location, pointing to the exact same actual network folder. The only thing different between the two connections is the descriptive names attached to the connections, which appear in the drop-down list of locations. The original connection's descriptive name is "Acrobat Server" (named by one of my colleagues) and the new one I left unchanged from the default descriptive name "My Network Folder". This new shared-review PDF works fine, so I know that access to the "meta" folder is fine, but how can I fix the older review PDFs?
A workaround for my problem is therefore to re-post all the currently active shared-review PDFs, using the "My Network Folder" connection, and then copy the XML files to the new PDF. I just tried it, and it works, but that's only a practical workaround to fix the 10 to 15 recently posted review PDFs, and it'll only work if people still have the original PDFs they posted. All the older review PDFs will still be read-only.
Also, does anyone know how to remove a folder location so that only the one that works appears in the drop-down list?
Updates:
1) The above workaround only works for me. Other reviewers still cannot access the new PDF. So I don't have a valid workaround after all.
2) One more thing: if I try to post a new PDF using the old location "Acrobat Server", it fails at the step where it tries to create the XML file and folder.
3) Earlier, I also tried creating a new shared-review folder location in another directory, and I noticed that the metadata folder was not shared. So maybe I don't need to share the "meta" folder after all, and maybe something changed in our corporate network overnight?

Thank you for your answer.
I have narrowed my problem down to a connectivity problem with the comment server. We have Acrobat 8 installed on a machine named "acrobat". On the acrobat machine, the shared-review PDFs are stored in a folder named "documents". Each member of our team has a subfolder within the documents folder. i.e. this structure:
documents
     john
     jane
     david
     amy
The comment server XML files are stored in a folder named "meta", at the same level as the above name folders:
documents
     john
     jane
     david
     amy
     meta
When we send documentation out for review, we send reviewers a link something like "\\acrobat\john\123_review.pdf". Reviewers are able to open the PDF, but they get an error message saying "Adobe Reader cannot connect to the Review Server: acrobat".
I believe that the message means that Reader is not able to find the comment server in the "meta" folder. But the meta folder is definitely there, and is write-accessible for everyone. Any user on our network is able to manually open the meta folder, create a new file inside the folder, edit and save that file, delete the file, etc.
These pdfs that no longer work, always used to work. I had changed permissions on the meta folder, but after people reported connectivity problems, I changed the permissions back to full control for all users, and even added more users with full control, but people still can't connect. What I need is to find out where these PDFs are looking for the comment server. It looks like they're looking in the correct place: the acrobat machine, but maybe inside the PDFs, the comment server location is stored in a certain way.
Another thing: when anybody tries to initiate a shared review, the process fails at the point where Acrobat 8 tries to create a comment server folder. The person who set up Acrobat 8 for us also defined the shared-review location for us (a drop-down box containing all locations appears in the first or second screen of the dialog box when you initiate a shared review. Only one location appears for us: the location defined by that person, and it's named "acrobat server"). But I don't know how to find out what that shared-review location is. Acrobat 8 lets you remove a location, but doesn't let you edit it. If I could see what the location is, I could see if the path is somehow defined irregularly. e.g. without the fully qualified domain name or something like that.
I subsequently added another location, "my network folder", and pointed it to the same meta folder. The "my network folder" location works for me. I can post a shared review, and it connects to the comment server properly. But this works only for me: when other users open that same shared review pdf, they get the "cannot connect" error message above. Again, if I could see explicitly how "my network folder" is saved in Acrobat, and also see how the PDF file has stored that location, I could see if there's a mismatch.

Solaris 10 x86 SunUpdateManager errors: Can't open default CCR

I have a V20z running Solaris 10 (6/06 I believe) which has been registered successfully
with the Sun Update Connection and it has, until recently, been getting and applying
patches successfully.
After the last set of patches was applied (involving a reboot), the machine has taken to
generating an error message which confuses me .
The machine is continually saying:
CNS Transport[3135]: Can't open default CCR. Be sure you are running as root.
CNS Transport[3135]: Could not send message from queue: /var/tmp/cc-transport/CCTQueueStore/store/queues/REGISTRATION/registration
Could someone please tell me what on earth could have gone wrong for this to start
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David Wiseman/David Martin
UWO Computer Science

The transport is used for the optional web feature of the SunUC software. The errors you are getting could suggest a number of problems from a failure to connect to a malformed entry in the queuestore.
In the first instance i'd verify that the transport can connect -
# /usr/lib/cc-cfw/platform/transport/bin/cctrunner -p
Then review the error logs (if they exist) -
* /var/log/swupas/swupas.log
* /var/log/swupas/swupas.error.log
And if they show no problem i'd clear the existing queuestore to ensure there are no problems -
# /etc/init.d/cctransport stop
# rm -rf /var/tmp/cc-transport/*
# /etc/init.d/cctransport start
And then re-test the cctransport process can connect ok -
# /usr/lib/cc-cfw/platform/transport/bin/cctrunner -p

After upgrading to iOS 8 I can not open iTunes and iTunes store. Furthermore I cannot even update my app like Facebook etc

I Upgraded my iPad mini with retina screen 16 GB to iOS 8. I'm facing weird issues..i can't open iTunes , itunes store and can't upgrade app which I have downloaded..furthermore my iPad became slow..I don't understand what to do...please help me

Hey ahmedfromtanta,
Thanks for the question. After reviewing your post, it sounds like trouble with Wi-Fi. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Have a nice day,
Mario

Can not open all .pdf files in Yahoo Mail.

Three computers using Windows XP and Internet Explorer can open all .pdf files in Yahoo
Mail. The fourth and newest Computer with XP Pro, Internet Explorer, and the latest Adobe
Reader can only open some, but not all, .pdf files in Yahoo Mail. Nothing happens when
the window is clicked to open file. How can this be fixed?

Adobe Reader isn't my favorite, but neither are smug and uninformed assertions about Preview. There are PDFs that render only squares and marks under Preview (http://apple.stackexchange.com/questions/24209/this-pdf-displays-with-question-m arks-instead-of-letters), which is a common problem in MS Windows Office generated PDFs, so you may actually need Adobe Reader for Mac.
If you need to use Adobe Reader (as I do), then it may depend on the filesystem type where you save your PDF. For example, our Macs are network homed. Saving to desktop produced the error reported above no matter whether I used Safari:Save As, or the PDF save icon.
However, when I saved to a local drive (such as /tmp), then it worked. I don't know why file system makes a difference, unless Adobe is doing something with extended attributes that doesn't get written correctly to some filesystems.
Hope this helps.

ERROR MESSAGE Can't open file in DW8

After downloading Dreamweaver 8 trial version.
Download was sucessful. Installation was successful. I opened the
program to proceed to build a webpage. I was able to open a HTML
file. and I was UNABLE to open any image file... I attempt to open
jpg file... I get error message saying Dreamweaver can't open jpg
file Please open HTML, XML or other compatible files. When I
attempted to open a gif file ... another error message same but for
gif in place of jpg. I checked the other programs and other
programs did not have the same problem. I was able to open file
from Internet Explorer or WS FTP. but NOT in Dreamweaver. IT is the
only program that I am not able to open ANY of the image files. I
am not able to continue to evaluate this version before deciding
whether it is what I would like to order. I have heard many good
things about it so I wanted to give it a try but no... I did not
get a good start. I need advise what to do about it. Thank you. A
quick reply will be greatly appreciated.

Are you trying to open a .jpg file directly in Dreamweaver?
Or are you
trying to insert an image into your page?
Dreamweaver is not an image editor so the former would not
work.
Nancy Gill
Adobe Community Expert
BLOG:
http://www.dmxwishes.com/blog.asp
Author: Dreamweaver 8 e-book for the DMX Zone
Co-Author: Dreamweaver MX: Instant Troubleshooter (August,
2003)
Technical Editor: DMX 2004: The Complete Reference, DMX 2004:
A Beginner's
Guide, Mastering Macromedia Contribute
Technical Reviewer: Dynamic Dreamweaver MX/DMX: Advanced PHP
Web Development
"12345xy" <[email protected]> wrote in
message
news:e3vot6$hnq$[email protected]..
>
After downloading Dreamweaver 8 trial version.
Download was
> sucessful.
> Installation was successful. I opened the program to
proceed to build a
> webpage. I was able to open a HTML file. and I was
UNABLE to open any
> image
> file... I attempt to open jpg file... I get error
message saying
> Dreamweaver
> can't open jpg file Please open HTML, XML or other
compatible files. When
> I
> attempted to open a gif file ... another error message
same but for gif in
> place of jpg. I checked the other programs and other
programs did not have
> the
> same problem. I was able to open file from Internet
Explorer or WS FTP.
> but
> NOT in Dreamweaver. IT is the only program that I am not
able to open ANY
> of
> the image files. I am not able to continue to evaluate
this version
> before
> deciding whether it is what I would like to order. I
have heard many good
> things about it so I wanted to give it a try but no... I
did not get a
> good
> start. I need advise what to do about it. Thank you. A
quick reply will
> be
> greatly appreciated.
>

Can't open project unless trash prefs or eject ext hd... ???

I want to start off by apologizing ahead of time if I miss a detail or seem like I am rambling but I am going on 48 hours no sleep, half of which trying to figure out my problem, and my doc's air date is quickly quickly approaching. I will try to make this brief yet detailed...
I am working on a two hour documentary and I am having to hop between two machines.. one is at work and the other is at my home..
Home System:
MacBook Pro 10.5.8
2.66 GHz Intel Core 2 Duo 4 GB 1067 MHz DDR3
FCP 6.0.6
Work System:
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FCP 6.0.6
(I apologize I don't know more details but I am at my home system right now and weary to drive up there on no sleep..)
I am editing XDCAM footage which I digitized in low res DV and then highres at the end to DVCPRO HD (since my system at work can't handle anything higher)
I have completed that entire process for the first hour of the doc with no issues.. having two copies of the SD version.. one at home and one at work and I would just throw my project file on a thumb drive and relink..
Ok.. so now I am trying to finish hour 2 and I've worked the exact same process as I did for hour 1.. This past Tuesday, it was at the end of the day and I just restarted my machine and tried to open my project and it would get stuck on the loading page... it did pass all the plugins loading... and would stop while it said ...6.0.6. Honestly I didn't think too much of it (panic wise) cause it's always something... lol.. I just did some quick googling... found that I should run permissions and trash my prefs.. Which I did.. and it opened just fine after that.
Rest of the week went fine until yesterday. At work again... it did the exact same thing. Now I am getting a bit concerned since I've never had to trash prefs before and now it's happening twice in one week...? hmmm.. Since works computer is still on Tiger, I can't download Digital Rebellion FCS Maintenance Pack.. (BUT I do have it on my home system..) So.. I went through the above process once again... and it opened just fine again.
brought my project file home last night and it was working just fine until around 2am and I couldn't open the darn project.. 'application not responding' force quit by control clicking on the dock...
Now that I am on my MPB, I decided to run the digital rebellion package (except the trashing of prefs..) Im trying to see if it's something else. I booted in Safe Mode and ran permissions there... restarted..... still can't open. So I ejected the media and it opened.. so now I have two ways to open it but it's the only way??? I even created a new project and copied my assets over to the new project (offline still)... and it still won't open.
I have to highres Monday and I am terrified to see what will happen ...
Others I tried:
-pulled all the plugins out of the plugin folder and it still wouldn't open..
-Ran Disk Warrior on both machines.. nothing major happened there.
Here is part of the report that is generated after the force quit to send to Apple:
Date/Time: 2010-02-20 10:56:55 -0700
OS Version: 10.5.8 (Build 9L30)
Architecture: i386
Report Version: 4
Command: Final Cut Pro
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
Version: 6.0.6 (6.0.6)
Build Version: 12
Project Name: FCPApp
Source Version: 905291121
Parent: launchd [96]
PID: 381
Event: hang
Time: 5.08s
Steps: 27
Process: Final Cut Pro [381]
Path: /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
ADDRESS BINARY
00001000 /Applications/Final Cut Pro.app/Contents/MacOS/Final Cut Pro
00b23000 /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks/KGCore.framework/Versions/A/KGCore
00b2d000 /System/Library/Frameworks/DVComponentGlue.framework/Versions/A/DVComponentGlue
00b32000 /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks/AERegistration.framework/Versions/A/AERegi stration
00b53000 /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks/AEProfiling.framework/Versions/A/AEProfili ng
00b62000 /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
00e23000 /Applications/Final Cut Pro.app/Contents/MacOS/../Frameworks/AVCVideoServices.framework/Versions/A/AVCV ideoService
If anyone wants to see more of that report let me know...
Thank you so much for your patience and assistance.
Sincerely,
Tracy

First, I think your workflow is more complicated than it needs to be. If the media resides on both systems on drives with the same name and same folder structure, you shouldn't need to relink. FCP should find the media transparently.
If you have a corrupt piece of media, this might work. Try this, with the media drive disconnected, open the project and do a save as. Quit fcp and then reconnect the media drive and launch the project. You should get the reconnect window. Do not reconnect anything at this time. Then, gradually reconnect your media until you find the problem clip.
If the problem is corruption in your sequence, follow the initial steps above, but after cancelling the reconnect on startup, try creating a new sequence with the same settings as your existing sequence and copying the contents of the existing sequence to the new sequence. Then select the new sequence in the browser and control click and choose reconnect media.
Report back and if the problem still exists we can move on.

Can't open trash

I was in the Yosemite beta program and I noticed around the second or third beta release (may have happened in the first one, this is just when I noticed it) that I am unable to open my trash. I can right click and empty the trash just fine, but I cannot open the trash either through clicking the dock icon or by right-clicking it and choosing "Open Trash". Nothing happens.
Furthermore, trying to open the trash causes some other problems on the system.
When I first log on to my Mac, I can click the Finder icon on the dock and it opens a window to the appropriate folder. I can close that window and re-open it by clicking on the icon as many times as I want. But if I try to open the trash (unsuccessfully) and then click on the Finder dock icon, it opens a blank window to nowhere. The window is titled "Window", all the buttons at the top are greyed out, there is no left-hand column of shortcuts, and the search doesn't work. It is just a useless blank window. If I right-click the finder icon, and choose "New Finder Window", it opens a folder as intended, but I can never open finder again by clicking on the dock icon until I log out and log back in.
If I try to drag a file to the trash and hover it there for a few moments (which would normally cause the window to open) the icon freezes over the trash and Finder becomes non-responsive. I have to force quit Finder for it to relaunch and let me continue.
This error occurs both on my main user and on the system's guest account
This is not a huge problem since I usually don't need to open my trash. I just reported it using the feedback assistant app and ignored it, hoping that one of the following betas would fix the problem. Now we're a version or two past release and the problem remains. It's really bugging me.
How can I fix this?

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*genieo\* \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB ' com.adobe.AAM.Updater-1.0 com.adobe.AAM.Updater-1.0 com.adobe.AdobeCreativeCloud com.adobe.CS4ServiceManager com.adobe.CS5ServiceManager com.adobe.fpsaud com.adobe.SwitchBoard com.adobe.SwitchBoard com.apple.aelwriter com.apple.AirPortBaseStationAgent com.apple.FolderActions.enabled com.apple.installer.osmessagetracing com.apple.mrt.uiagent com.apple.ReportCrash.Self com.apple.rpmuxd com.apple.SafariNotificationAgent com.apple.usbmuxd com.citrixonline.GoToMeeting.G2MUpdate com.google.keystone.agent com.google.keystone.daemon com.microsoft.office.licensing.helper com.oracle.java.Helper-Tool com.oracle.java.JavaUpdateHelper com.oracle.java.JavaUpdateHelper org.macosforge.xquartz.privileged_startx org.macosforge.xquartz.startx ' ' 879294308 4071182229 461455494 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 3694147963 1233118628 2456546649 2806998573 2778718105 2636415542 842973933 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 523110921 3873345487 ' 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<10) print "com.apple.";} ' ' { sub(/ :/,"");print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { split("'"${p[41]}"'",b);split("'"${p[42]}"'",c);for(i in b) print b[i]".plist\t"c[i];if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C="checksum "A[1];"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F" ("T", "C")";else F=F" ("C")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;' ' s/^.+ |\(.+$$//g;p ' '/\.(appex|pluginkit)\/Contents\/Info\.plist$/p' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR/d;s/^.+: //p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' pluginkit scutil dtrace profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$(RefProc): \$Message' -k Sender Req 'fsev|kern|launchd' -k RefProc Rne 'Aq|WebK' -k Message Rne 'Goog|ksadm|probe|Roame|SMC:|sserti|suhel| VALI|ver-r|xpma' -o -k Message Req 'abn|bad |Beac|caug|corru|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|NVDA$|pagin|proc: t|Roamed|rror|SL|Throttli|tim(ed? ?|ing )o|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '/S*/*/Ca*/*xpc* >&- ||echo No' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,Ex}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,In{p,ter},iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????|wc -l' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' " -F '\$Time \$Message' -k Sender kernel -k Message CSeq 'n Cause: -' " );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents XPC\ cache Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors App\ extensions Lockfiles Memory\ pressure SMC Shutdowns );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};A'$((7+i))'() { v=` eval sudo "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};';done;A9(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "${s[63]}"<<<"$v"`&&C1 1 $1;};for i in 1 2 7 8;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;B1&&D73 19 53 67 55;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 54 12 56;D23 5 14 12 14;D22 6 36 13 15;D22 20 52 66 54;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D82 35 49 61 51;D82 11 17 17 20;for i in 0 1;do D82 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A8 18 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;B3 4 0 65;A3 14 6 32 0;B4 0 16 11;A1 26 50 64;B7 16;C3 52;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D73 21 0 32 19;D73 10 42 32 40;D82 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 20 32 25;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 21 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D83 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 10 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 21 48 49 49;B3 4 22 57;A1 21 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D12 4 51 32 53;D23 22 9 37 7;A9;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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