Can't open ACSM file

Hi, I can't open my ACSM files anymore. I've been using DE 1.7 for a while and had no problems till one ebook came up as an "Error to Licensing...". I tried to reinstall DE again but it wouldn't work from the "Install" prompt, so I went and followed the directions for the manual installation, with the "digitaleditions1x5" file deleted manually as well. Now DE is reinstalled but it won't open any ACSM file at all. I'm so lost. I've been searching the forums forever but doesn't seem to be anything that addresses this specifically. Can anyone help? Thanks so much in advance.

I recently purchased an ebook, but when I try to open the acsm file, I get the following error message:
Error getting license
Server communication pfoblem
E_ADEPT_URN_UUID_SYNTAX
I contacted the vendor of the book. They assured me that the problem lay with Adobe and I should contact Adobe. Is this the case, or are they just being slack? I would greatly appreciate any advice on this matter.

Similar Messages

Can't open acsm file in new Adobe Digital Editions?

I have changed pc's since downloading a acsm file and can't open in adobe digital editions even using the same login in Adobe. I get an error message saying it's already licensed...

Hi Chirgjuneja,
Thanks for the info. I know it may not be your area but any idea how I can get deauthorise but can't find how to get to type in the run function as below. Any ideas? I use windows 7
Windows XP/Vista/7
Open Adobe Digital Editions.
Press Control-Shift-D to De-Authorize Adobe Digital Editions.
Select De-authorize.
Click Quit.
Disclaimer: The following task requires you to modify the Windows registry. The registry contains system-related information that is critical to your computer and applications. Before you modify the registry, make a backup copy of it. Adobe doesn't provide support for problems that arise from improperly modifying the registry. For more information about the Windows registry or the Registry Editor, see the Microsoft Help and Support site at http://support.microsoft.com.
Close all applications.
Choose Start > Run.

I can't read acsm files on my e-reader after transferring them from the pc with ADE. it seems to work, but then when I try to open the files on the e-reader it says "open failure". what's wrong?

I can't read acsm files on my e-reader after transferring them from the pc with ADE. it seems to work, but then when I try to open the files on the e-reader it says "open failure". what's wrong?

The acsm file is not the book, it is a ticket to get the book. I sometimes get library books online, here is what I do.
1. Start ADE on the computer
2. Go to library website and find the book I want to download.
3. Click on the download link
4. In windows 7 a box opens asking whether I want to open( or run) or save the acsm file
5. Click open/run and ADE downloads the book into the "Library"
6. Transfer the book (epub file) to the reader.

Can't add .ACSM files to ADE, message: "Error! Check activation"

I am using Adobe Digital Editions 4.0.3 with a NOOK Simple Touch, running on a 64-bit 2009 Windows 7 machine. Recently I have been unable to download my library ebooks to my Nook. The electronic library I am using (a derivative of Overdrive, I think) only allows the download of books in the .acsm format. However, recently, I am unable to open the books in ADE. Instead, the only option I have is Adobe Reader. When I select the 'Browse' option and choose ADE and hit 'OK', nothing happens and it doesn't show up as an option. When I try and manually add a file to my ADE library, I get an error message saying 'Error! Check Activation". The only thing I even got halfway working was when I downloaded ADE 1.7.2. I got the .acsm files into the library (still, I had to add them all manually through the ADE interface). However, my NOOK will not open these files, even when using ADE 1.7.2. These are the things I have tried:
-Downloading an e-book (in .acsm format) from the Digital Editions free book selections. Same issue
-downloading and redownloading Adobe Digital Editions 4.0.3 (and removing the other program)
-Downloading and redownloading Adobe Digital Editions 1.7.2 (and removing the other program)
-Deauthorizing ADE (Every time it just says "Unable to erase authorization. Please try again after some time.")
-Adding a book in ADE 1.7.2, getting ADE 4.0.3, transferring the book to the newer software, deleting 1.7.2, and syncing my nook with 4.0.3. Nook says it's not authorized
-Doing a factory reset of my NOOK
-Unblocking the .acsm files by going to Properties>General
-TRYING (and failing) to automatically associate .acsm files with Adobe Digital Editions. Like trying to open a downloaded file with ADE, I get no response when I browse and select i
(SIDE NOTE: my Adobe IDs all match. I know that is also not the issue).
I think the issue here is that something is preventing .acsm files from opening in ADE, and nothing in particular is wrong with my NOOK. My only guess (which is probably misguided) is that Windows can't process my request for ADE to be the program to open .acsm files because it's in the x86 program files folder and not the default Program files folder. I've never heard of that being a problem but I can't think of another reason.
If anyone has any ideas, please give them to me. I am actually typing all this for my grandmother, and she is going crazy without her library books.

On the deactivation issue- I just had a similar issue where I could not deactivate and had to manually deactivate by deleting the activation information from Windows registry. That might help you as well.
Follow the instructions below the disclaimer on this page: Error "E_AUTH_NOT_READY" | Digital Editions
Or if you are more computer savvy, simply close Adobe Digital Editions and then delete this registry key:
HKEY_CURRENT_USER\Software\Adobe\Adept

How do I change the default program that opens .acsm files?

I am borrowing library eBooks to read on my Sony Reader. I want to ensure that Adobe Digital Editions is the default program to open .acsm files, but am not sure how to do that. Thanks for the help!

Right (control) click on the .acsm file > select Open With > then select Adobe Digital Editions.
Likewise you can select all of files in a folder with Edit > Select All > then Get Info and set them all to Open with: Adobe Digital Editions or whatever.
Dennis

Unable to open .acsm files

I've just upgraded to ADE 2.0 and can no longer open .acsm files. I've tried to associate ADE 2.0 to .acsm files via Windows 7 control panel and 'open with' but when I click ok, nothing happens - no error message but no acceptance of the association

E_ADEPT_REQUEST_EXPIRED could mean that a library loan has expired.
It can also happen if you get times or times-zones wrong.
There are quite a few bugs introduced in V2.0 that were not there in v1.7.2.
If you don't need the new features of V2.0, you might find an install of 1.7.2.
You can have both installed at once.
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

ITunes is somehow the default opening acsm files instead of digital editions

So, I am trying to borrow eBooks from the library and download them into Adobe Digital Editions and then transfer them to my Kobo, but it is not so simple. I can download the acsm file, but when I double-click to open it, it tries to open in iTunes instead of Adobe Digital Editions. I can then go to my downloads folder, right-click on it and "open with.." Digital Editions. Is there a way to change this default? On my father's MacBook Air (I have a MacBook Pro), when you double click on the download it automatically opens in Digital Editions. I just want it to work this way on my computer!
Also, I am having issues transferring from Digital Editions to my Kobo - sometimes it works and sometimes it doesn't - and I can't figure out why. Any thoughts?

Mac OS X: Double-Clicking a File Opens the Wrong Application - http://support.apple.com/kb/TS2291
=Changing the application used to open all files of a certain kind=
1) In a Finder window highlight a file of the kind you want to change the application to open that kind of file.
2) While that file is highlighted, select File > Get Info or press command (apple or propeller icon) + i to get a file information window.
3) In the lower part of the info window there is an "open with" menu with a list of applications.
4) If your application is already in the box then it is the default application for opening that kind of file and you don't need to do anything more. Close the get info window.
5) If the application showing in the menu is not the one with which you wish to open the file then select a new application. If your application does not appear there then select the "other..." and track down the application (usually in the Applications folder at the main level of the computer).
6) If you wish to change all files of this type to open with this application in future, make sure the "change all" button is selected.
7) Close the get info window.

I can not open the file in Photoshop...

I can not open the file in Photoshop after formattatto pc.
I get the following error "could not complete your request because there is an error in the program
Please me!
Thank you

Version CS3
Adobe DNG Converter and Camera Raw 4.6 update
6.2MB
10/10/2008
Camera Raw 4.6 update
3.5MB
10/10/2008
Camera Raw 4.5 update
3.5MB
7/28/2008
Adobe DNG Converter and Camera Raw 4.5 update
6.1MB
7/28/2008
Adobe DNG Converter and Camera Raw 4.4.1 update
5.4MB
4/10/2008
Camera Raw 4.4.1 update
3.3MB
4/10/2008
Camera Raw 4.3.1 update
3.3MB
11/15/2007
Adobe Photoshop 10.0.1 update for Adobe Photoshop CS3
72.8MB
11/15/2007
Adobe DNG Converter and Camera Raw 4.3.1 update
6.1MB
11/15/2007
Adobe DNG Converter and Camera Raw 4.2 update
5.9MB
9/13/2007
Camera Raw 4.2 update
3.2MB
9/13/2007
Camera Raw 4.1 update
3.2MB
5/30/2007
Adobe DNG Converter and Camera Raw 4.1 update

I can not open adobe files. mainly ones that end in doc. I purchased the 19.99 to convert .doc files

I can not open adobe files that end in .doc. I purchased the 19.99 to convert doc to pdf and I still cant open. I get an error reading.

Hi,
Which Adobe Service did you purchased?
If you have purchased CreatePDF please visit: https://createpdf.acrobat.com/SignIn.html
Sign in with your Adobe ID and password, and then convert your word doc into PDF.
Please let me know if that works.
If you have Adobe Reader, you cannot convert .doc file to .PDF by drag and drop.
~ Aditya

Can't open CR2 files in photoshop and camera raw

This weekend I rented a Canon 5D Mark iii. I have downloaded the files and all of the thumbnails in camera raw say CR2 and when I try to open Photoshop does not recognize this product.
I have:
Photoshop CS4
Camera Raw CS4
Canon 5D Mark ii
I have checked my updates folder and all my updates are current. Do I need to upgrade to CS5 or is there a way around this?

Hi I recently had a problem opening CR2 files in PHotoshop cs4. I had to reinstall into a new computer, so obviously it installed the basic programme and not the updates.
After trying everything, even calling the help desk, there was apparently nothing that can be donw as they no longer support cs4.
I kept trying and found a you tube video, which i cant find again to add the link but i followed the link and with what I did earlier I can now open CR2 files in my photoshop cs4
I found the relevany update that I needed to install and downloaded it, camera raw 5.2 ( Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 5.2 update ) this is the one for the Canon 5d Mk2
After downloading it would not update the progeramme so I was in the same possition, but i noticed the files were there and i just needed to put them in the right place in photoshop so carried on looking for were to put the Plus In.
This led me to the video.
To the point.
Download the update and save to a location where you will remember.
open Adobe photoshop and go to "edit"
Them " Preferences "
then "General "
Then " Plus-Ins"
At the top you will see " Add Plug-Ins Folder " Check this box then navigate to the "win64" ( this is because mine is a windows 64 bit computer and the download is specific ) and Choose it.
Shut down photo shop and try to open a raw.
Bridge doesnt work for some reason but im going to keep looking.
Hope this works for you as well.

Can't Open any files in photoshop CS3

I can not open any files in Photoshop CS3. It has been working fine. I was using camera raw and did not open the file and now can't open any file in photoshop. I reinstall it photoshop and it did not work. I reinstall install window xp worked fine until I tried camera raw. Canon (xti) Only cs3 is on the computer now

reset the preferences per the faq?
http://www.adobeforums.com/webx/.ef4a07f/1

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test

Hi. I have a Dell PC running Windows 7 64 bit. I have the latest version of Adobe Reader, It worked yesterday. Today I have job training to do that is due tomorrow morning and I can't open PDF files. I have to open a guide and read it and take a test tomorrow. I have deleted and reinstalled the application. I have rebooted. I have made sure my PDF's are associated with the program. Every PDF on my computer won't open and I get the same error message. It simply says Attempt to access invalid address. How can I fix this? Thanks.

Hi Don,
I have seen this issue fixed for some users by modifying the following registry key:
The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
Set the key to 1 instead of 0 then reboot the machine.
In case you still face the issue try the following registry key change:
The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
BEFORE:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
AFTER:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
Note: Please take a backup of the registry before attempting this change.
Regards,
Rave

OneNote recordings "We're sorry, we can't open the file because it is in use by another program."

Constantly, OneNote breaks and screws up my recordings that are synced with my lectures. It is such a fragile process and very frustrating. As soon as I'm done recording, I press stop. When I test the recording, it says, "We're sorry, we can't open
the file because it is in use by another program." I just recorded and then stopped it. If i close and reopen OneNote, it says, "oneNote is cleaning up from the last time it was open." And the recording still says it's in use by another program.
I've even restarted the laptop and it still won't open. The only way i could salvage the file is if I copy and paste it into another folder, and then it will open through windows media player, but all the live syncing with my notes are gone. Where are these
files stored? If I could save the sound and find the file/format that holds the syncing data again, I could work around this. They are no where to be found on my computer. Other forums give locations, but my folders are empty. Some other recordings work and
sync nicely, but I have still lost many recordings to this error. However, if I play a file and then close it without stopping playback, that file, too, will now be unusable. It will be stuck as "We're sorry, we can't open..." no matter what i do
and again i have to copy/paste it into a new folder and then move it back. I had the same problem on my last laptop. I record in Windows Media Audio 10 Professional at 192 kbs, 48 kHz, and stereo CBR. I need the high quality because the lecturer is too quiet.
It seems to happen when I record long lectures, 45 min+. Shorter recordings tend to work fine.
Please help, this would make note taking so much easier.

A bit of a confusion on my part;
Now we have created these REPORTS using Basic Crystal Report 10.5, which comes bundled with Visual Studio 2008 and .Net Framework 3.0. Now on our machines, we have never experienced any issues.
Going by the above, you should have references to CR assemblies of version 10.5.3700 only. No other references.
Now, looking at this paragraph:
BUT on the DEV server (web server) which has .net Framework 3.0 and in its GAC its has CRYSTAL DLLs version 11.5 (required to create an Object of ReportClass and its related functions) ; sometimes we get the following error while exporting crystal report to pdf:
I wonder what runtime was deployed to the server. E.g.; if you are using CR 10.5, your assemblies will be 10.5.3700 and you should be deploying the following runtime (depending on 32 bit / 64 bit, etc.):
CRRedist2008_ia64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255262008E/CRRedist2008_ia64.zip
CRRedist2008_x64.msi
https://smpdl.sap-ag.de/~sapidp/012002523100006255272008E/CRRedist2008_x64.zip
CRRedist2008_x86.msi
https://smpdl.sap-ag.de/~sapidp/012002523100009351342008E/CRBasicVS2008_redist_x86.zip
One way to check on what is actually loading is to use the [Modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] utility.
- Ludek

Protected mode message comes up and when I try to open files it says it encountered an error and to check online.. i can not open any files now

Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
and will check online for solution. Please assist as no files will open now
This is details of error
Problem Event Name:    APPCRASH
Application Name:    AcroRd32.exe
Application Version:    11.0.10.32
Application Timestamp:    547e9779
Fault Module Name:    StackHash_147f
Fault Module Version:    0.0.0.0
Fault Module Timestamp:    00000000
Exception Code:    c000041d
Exception Offset:    77a011f1
OS Version:    6.1.7601.2.1.0.256.48
Locale ID:    1033
Additional Information 1:    147f
Additional Information 2:    147ff66574b08dc93180d912e60eb897
Additional Information 3:    c48b
Additional Information 4:    c48be403c52ec6c06778481aaa8948d8
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Can you open Adobe Reader by itself? If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].

Updated to latest ACR 6.6 but still can't open CR2 files from Canon Rebel XSi

I updated to latest version of Adobe Camera Raw 6.6 but still can't seem to open my CR2 files in Photoshop. Can't open them in Lightroom either, no preview in Bridge or OS.
I'm running OS 10.7.2 and Photshop 12.1 x 64 which is CS5.1 I suppose.
I've downloaded Canon's EOS utility hoping that would somehow do something as well but nothing.
The images were shot on Canon Rebel XSi which is certainly supported by the newest version of ACR. So I have no clue as to what's happening... I previously downloaded these images onto my old laptop about a year ago and everything was fine, however now I'm not even getting a preview in OS. Do I have to revert to an older version of ACR (perhaps the same one I used originally?) to open these files again? These files have been stored on a hard drive, so I'm not downloading them directly from the camera-again, this probably has nothing to do with it but not sure what to do. A lot of the posts I've seen recommend downloading the latest version of ACR to fix the issue, but again I've done that and as a matter of fact the camera (Rebel XSi) has been supported for some time now...
In OS, when the image is selected no preview:
Lightroom error:
Bridge, no preview:
Photoshop error:
Ideas, suggestions?
66 views on this discussion so far and no replies...
Please help.
Thanks in advance,
Arthur

Something appears to be wrong with your files.
Are most of your images approx. 3.7 MB?
This is very small for a 12 MP image.
If you go back to the original file on your laptop, what is the file size?
Also the fact that the Mac OS is not showing the preview is unusual.
Perhaps these files got corrupted when they were moved to your new computer.
Can you open these files OK on your old laptop?
Is the OS showing the previews on your old laptop?
Also compare the file sizes between old and new computer.
Have you tried repairing your permissions?
Try Disk Utility in your Macs Applications - Utilities - Disk Utility to see if this helps.
Good Luck!

Can't open ACSM file

Similar Messages

Maybe you are looking for