Can't open Adobe Illustrator

After I updated Adobe Illustrator on the creative cloud I can't open it (the real thing is that I don't know how to open it)
I've tried to click on it and stuff but still can't open it. The only option that lets me do something is for the tutorials. I need
to do a proyect on it and I would really appreciate if someone helps me on this. I just want to know how to open it.
I've tried to download the trial but it just drags me to the program which is already installed.

The application should be in the Applications folder on your HD. Open the folder and double-click on the Adobe Illustrator CC.exe file to launch.

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I can't open adobe illustrator CS6 -Java issues, can anyone help please

I can't open adobe illustrator CS6 - I downloaded latest java for OSx, and it still directs me to download Java 6. Can anyone help please, thanks

Java for OS X 2014-001 10.7 or later

HT202912 I can't open Adobe Illustrator CS6 without installing the legacy Java SE 6 runtime. I can't get/find the right legacy Java SE 6 download website.

I'm trying house Adobe Illustrator but I keep getting this message " To open Adobe Illustrator CS6, you need to install the legacy Java SE 6 runtime" It also reads "Click More Info. to visit the legacy Java SE 6 download website". When I click "More Info." it just takes me to a site for some version of Java that still can't open Illustrator!!!!!! What's going on here & how can this be fixed ASAP???? I have work to do!!!!

I'm having the same issue. I keep getting:
"Too many redirects occurred trying to open “https://support.apple.com/kb/dl1572?locale=en_US”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page."
Is there another link somewhere?

I can't open Adobe Illustrator since upgrade to Tiger

I had 9.1 and upgraded to Tiger. I have Adobe Illustrator and PS files that I thought were archived. I can't even open AI or PS.

I suggest you post this on Adobe's Illustrator forum, but include specific details such as the versions of Mac OS X and Illustrator you are using, how you tried to open the files, and any errors you saw.

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6". Where can I find it? Thanks for

Hi, I have a MAC (version 10.10.2) and installed Creative Suite one year ago. Now I want to open the Illustrator, but it does not work. It says I should install old Java SE 6-Runtime-Version to open „Adobe Illustrator CS6“. Where can I find it? Thanks for your answer! Jana

Prompted to install Java SE 6 Runtime | Mac OS 10.9
Mylenium

After installing OS X Yosemite 10.10.2 - I get this when I try to open Illustrator " To open "Adobe Illustrator CS6" you need to install the legacy SE6 runtime." I can not get seem to do this, how is this done?

After installing OS X Yosemite 10.10.2 - I get this when I try to open Illustrator “ To open “Adobe Illustrator CS6” you need to install the legacy SE6 runtime.” I can not get seem to do this, how is this done?

Robert,
It seems to be enough to create empty folders at “/System/Library/Java/JavaVirtualMachines/1.6.0.jdk” and “/System/Library/Java/Support/Deploy.bundle”, to make Illustrator use Jave SE 8 as it should.
This way to get round the legacy JAVA requirement was presented by Kals in post #7 in this thread:
https://forums.adobe.com/thread/1637908

ERROR! can't open the illustration. the illustration contains an illegal operand. Offending operator '((((((((((((((((((((((( 1Gm

Hello, good people. Please help!
I am working on a project that consists of one .ai file that contains 27, letter sized art boards.
I am using Adobe cs5-Illustrator on a macbook pro.
I have opened and closed and save this file many, many times—I have been working on this for the last 2+weeks.
Today, when I tried to open the file I received an error message that read: "can't open the illustration. the illustration contains an illegal operand. Offending operator '((((((((((((((((((((((( 1Gm
A screen shot of the entire message is below. Can anyone please help me to ward of this "offending operator?"
Thank you in advance.

AAhlene,
It is strange that the offending operation is not shown in context within the message.
Are you saving to your own harddisk( see below)?
One thing often tried first is to create a new document and File>Place the (PDF contents, if any, of the) corrupted one to see how much may be rescued that way.
Here are some websites where you can see whether it can rescue the actual file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the second one is for Mac, while the third one should be for both.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
External media: It is always recommended here to open/save from/to own hard disk, and to copy from/to networks and removable media. You may be lucky (for a while), but the chances of file corruption and other unpleasantnesses are immensely greater when you use anything but the harddisk, and it is better to be safe than sorry.
In addition to the (far greater) risk of file corruption, some issues are mentioned here:
http://helpx.adobe.com/illustrator/kb/illustrator-support-networks-removable-media.html
To have a network actually work may require some work.
If you transfer by external means it is always safest to zip/compress the file to avoid corruption.

When I try and open adobe illustrator I get a pop up message saying "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."

When I try and open adobe illustrator I get a pop up message saying "To open “Adobe Illustrator CS6” you need to install the legacy Java SE 6 runtime." it also says "Click “More Info…” to visit the legacy Java SE 6 download website." When i click more info it transfers me to an apple page which never loads, its just a blank page. I downloaded Java SE 6 like it says it needs but it did nothing. All of my other Adobe programs such as bridge, dreamweaver, lightroom, Photoshop, indesign, and flash all work except for illustrator. What can I do to fix this?

Go to Apple and look for the Java for OSX 2014-001 link. Download from there and install it.

Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

Everytime I open Adobe Illustrator CC it says ''Adobe Illustrator CC has stopped working.''

Hi Joshh,
Can you share the crash dump with me.
The steps to get the crash dump file are:
Open the “Task Manager” when the Adobe Illustrator CC crash window is displayed.
In the Task Manager window right-click on the name/string “Adobe Illustrator CC” and select the option “Create Dump File” in the context menu
It will display a dialog which says that it will create a file “Illustrato.dmp” in your “Temp” folder. Click on OK to create this. Wait for the action to get this completed.
Once the above file gets completed you can have this file by typing “%temp%” in your “Run” window (press “window button + r” on the keyboard). On clicking the enter key the TEMP folder can be opened.
Look there for the file name “Illustrator.dmp” and share it with [email protected] using dropbox.
With Best Regards,
Raghuveer

Error message: Can't open the illustration. The illustration-

Can't open the illustration. The illustration exceeds an implemention limit.
Offending operator: '%%HiResBoundingBox: -1229.2598
-6416.8828
I might have mis counted the number of brackets.
Any idea what is up with my file? It worked yesterday, and for 3 days proir. 3 days of concept designs for a client. Regulary saved.
Very frustrated and anxious.
Mac 10.6.4 CS4
Caspian

Caspian,
A few more suggestions:
1) You may see how much, if any, is rescued by creating a new document and placing the damaged file.
2) You may try to mend the file, using this approach:
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
One thing to try might be to search for the offending part
%%HiResBoundingBox: -1229.2598 -6416.8828
and to remove that and
a) one/some of the brackets so the numbers of either kind match,
b) something that follows and seems to be tied to the offending part,
c) everything that follows.

Why am I getting the error message "Can't open the illustration. The illustration contains and incomplete or garbled object description."

I work in a graphic design firm and 4 separate people have received these messages on separate days using separate files on separate MAC computers. We are all using CS6.
"Can't open the illustration. Could not complete the requested operation."
"Can't open the illustration. The illustration contains an illegal operand. 1206.3.6006 % 1205.9736 1178.52 m % 1206.2236 1178.8374 I % 1206.3232 1178.% 1206.3.6006"
"Can't open the illustration. The illustration contains an illegal or misplaced operator. ∘ê 3 0 R 508054 0 R 508055 0 R]/Order 508056 0 R/RBGroups[]>>/OCGs[5 0 R 6 0 R 7 0 R 8 0 R 9 0 R 46702 0 R 46703 0 R 46704 0 R 467"
"Can't open the illustration. The illustration contains and incomplete or garbled object description."
After clicking ok the file will open; however, most of the illustration is missing. We are interested in repairing our files, but we are more interesting in figuring out why this is happening and fixing it. We are nervous to even open anything for fear this will happen again.
Please help!

brittanyesparks,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
and another similar website,
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
As far as I remember, the former is for Win and the latter for Mac.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Got an error opening ADOBE Illustrator.

Hi, I’ve got an error opening adobe illustrator “Offending operaton'gsave”. And I don’t know what to do. I’m not good in computer staff. So I need your help. A lot of thanks.

Terry,
One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
Here are some websites where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
http://www.recoverytoolbox.com/buy_illustrator.html
http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
http://www.illustrator.fixtoolbox.com/
As far as I remember, the first one is for Win and the one is for Mac, while the third one should be for both.
Here are a few pages about struggling with it yourself:
http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
http://kb2.adobe.com/cps/500/cpsid_50032.html
http://kb2.adobe.com/cps/500/cpsid_50031.html
http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html

Can't open the illustrator. There is not enough room for the window.

hello all,
I've seen this asked before. But no real solution has been found.
I'm working with both Ps and Ai and A LOT of Ai files embedded in Ps (smart objects). Don't ask
The problem is that whenever I want to open a smart object illustrator shrinks to tiny size and that message pops up (Can't open the illustrator. There is not enough room for the window. etc etc). That happens mostly when the illustrator is already open.
There has to be a solution other than deleting the preference folder (have too many other preferences there that I do not want to set up again, like color prefs etc) And btw, I've seen people saying the problem actually comes back fairly soon.
It's worth mentioning that it started slow - at first it was opening illy just half the maximized size.
Shift+Close (X on the top) that used to help with apps that do not want to open in a right size, is not helping. Only solution is to open (double click smart object) it once, shift+closing and opening it again.
That however is NOT helping the productivity. Luckily at the workshop I do have a very fast PC that opens illy in about second/ second and a half, but for one that I have at home I would hang myself before I could do some proper work.
Adobe tech support has nothing.
REALLY? This aint a freeware to have this type of flaw for YEARS from what I read (at least since CS4)
Really frustrated here.
OS: Win 7 64bit
Adobe ver.: Ps and Illy - CS6
A.S.

Thank you for pointing me to that thread. I've seen it and:
1. problem described is different
2. not a single permanent fix (I mean cmon, 'resize the window by draggin it bigger' or 'alt+O to open') Not looking for ECDL type of help.
Also, as I mentioned in my first post, thrashing settings folder is not an option.
It's an expensive product and it has to have a proper fix. Am I not in the right place?
A.S.

"Can't open the illustration" problem because of composer

Hello guys
I had an experience and I want share with you
I was working on Japanese AI file and after I have finished it I tried open it again, it gives me "Can't open the illustration" massage.
After lot of research I found that if put any text box with middle eastern composer the file won't open again.
I am working on middle eastern version and I think the files were made in Latin or Japanese version.
Now I have question if I have corrupted file because of this composer problem and i want to change the composer without opening the file on illustrator (by changing the extension to txt and open it on text editor). what I should change to make the composer to adobe not middle eastern composer?
Sorry for my bad English

I thnk it is still the same problem but in this case it is with the scratch disk. I have a feeling that there is not enough continuous room on the scratch to handle this file even though it might appear that the fie is small compared to the size of the available space on the scratch.
Or what's behind door number two
Perhas it uses a font that is corrupt in that it is swelling the font data base which has become bloated.
Of course I could be wrong in both cases which means it is behind the mysterious door nuber three.
BTW did you try moving the Adobe Illustrator CS (#) Settings Folder?

I can't open Flash, Illustrator or Dreamweaver CS6

Hi everyone !
I have a very big problem :
I can't open Flash, Illustrator or Dreamweaver CS6.
For the two last, I think downloading the latest version (CC) would solve the problem.
But I need to keep Flash CS6 to open my client AS2 files.
It stopped working for nothing (no updates or anything new).
When I try to launch : Dreamweaver and flash icons move and then stop. And Illustrator icon won't even move. And I don't get any launch screen or anything.
I tried to download again the softwares, to restore the preferences...
I'm on Mac OSX 10.9.1.
Thanks for your help !

Hi everybody !
I uninstalled everything, cleaned preferences, everywhere I could find them, cleaned my computer, repaired permission, etc...
And then re installed the adobe softwares I need...
And still, I can't turn on flash or dreamweaver CS6 AND CC.
Fortunately, I have my old notebook that I can run everything on to make what I need for my clients but it's an old one and it's really slow
The last solution I can think of is to re-install all my computer.
I really don't understand
I'll do that this weekend, I think... it should work... hopefully...
Regards,
Nastasia

Can't open Adobe Illustrator

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