Can't open Adobe Reader XI and reinstalled can't help.

A user Win7 PC (Windows 7 Pro. x64) can't open Adobe Reader XI after turned off computer directly during windows udpate (Not finish update)
The opened error message is:
===============================================================
c:\Program Files (x86\Adobe\Reader 11.0\Reader\AcroRD32.exe
支援映像類型所需的子系統不存在
(translate to english from google: Subsystems required to support the type of image does not exist)
===============================================================
Have tried.
1. Uninstalled and reinstalled Adobe Reader XI. Still have same open error when opened program.
2. Used Adobe Reader Cleanup tools to clean up installed file and reinstalled Adobe Reader XI. Still have the same open error.
3. Uninstalled and installed Adobe Reader 9. It can work normally.
Now I let the user to use Adobe Reader 9 but need to solve for him. As some pdf files are needed by newer Adobe Reader version.
Please help to fix. Many thanks.

I have a similar problem - just posted this today, 5th July 2014. I get a message that says windows cannot find c:\programme files(x86)\Adobe\Reader 11.0\Reader\AcroRd 32.exe. Tried several uninstall/reinstalls with special programmes to check that uninstall was complete. Oddly, a download trial of the full programme Adobe Pro works OK ! If an expert out there can sort this it would be much appreciated.

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