Can't open any Office 2011 apps after 10.8.4 update
Hello there,
I used Office 2011 (word specifically) just two days ago. Today, all of my Microsoft Office apps are producing an error message upon trying to open. I have attached the error report below.
I do have time machine backups, however, when holding the Command key and R upon restart, nothing happens. I recently got a new external hard drive and I can see the backups are on their, but cannot restore to 10.8.3 because I can't seem to get the restore menu to come up. I also tried to reboot in safe mode to see if the apps would open and the answer is NO. I get the same error message. I went to Microsoft and noted they had an update to install, I downloaded it, however when it goes through it's validation it says cannot install this update because there is no version of this software found. Quite clearly it's on there.
Here is my error report
Process: Microsoft Word [350]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [138]
User ID: 501
Date/Time: 2013-07-19 21:49:59.668 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 136731 sec
Crashes Since Last Report: 68
Per-App Interval Since Last Report: 249 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 941DA814-61AF-9810-7251-79FF82ABBDBC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
VM_ALLOCATE 0000000000001000-00000000000a3000 [ 648K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.mcp 0x022c3c45 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 313
1 com.microsoft.mcp 0x022c3b46 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 58
2 com.microsoft.mcp 0x022c3990 McpGetLayerState + 706
3 com.microsoft.mcp 0x022c3788 McpGetLayerState + 186
4 com.microsoft.mcp 0x022c313f McpCreateNewWindowWithLayout + 88
5 com.microsoft.wlmuser 0x04cce657 WLM_CallHookById + 419
6 com.microsoft.wlmuser 0x04ccd75a CreateWindowExA + 2149
7 com.microsoft.wlmuser 0x04ccdd07 CreateWindowExA + 3602
8 com.microsoft.wlmuser 0x04ccd868 CreateWindowExA + 2419
9 com.microsoft.wlmuser 0x04ccd591 CreateWindowExA + 1692
10 com.microsoft.wlmuser 0x04ccced8 CreateWindowExCF + 268
11 com.microsoft.wlmuser 0x04ccbb3f SetKeyboardState + 1718
12 com.microsoft.wlmuser 0x04cc9c8a WlmUser_FrameworkInit + 746
13 com.microsoft.wlmuser 0x04cc99d7 WlmUser_FrameworkInit + 55
14 com.microsoft.wlmuser 0x04cd44cb _WlmStartup + 86
15 com.microsoft.Word 0x000a57fb 0xa3000 + 10235
16 com.microsoft.Word 0x000a546b 0xa3000 + 9323
17 com.microsoft.Word 0x000a5367 0xa3000 + 9063
18 com.microsoft.Word 0x000a5346 0xa3000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9367a9ae kevent + 10
1 libdispatch.dylib 0x9a2fdc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9a2fd7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93679c72 __semwait_signal + 10
1 libsystem_c.dylib 0x9988ea55 nanosleep$UNIX2003 + 189
2 com.apple.Foundation 0x9755a935 +[NSThread sleepForTimeInterval:] + 151
3 com.microsoft.mcp 0x022c84d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x97559448 -[NSThread main] + 45
5 com.apple.Foundation 0x975593cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x998045b7 _pthread_start + 344
7 libsystem_c.dylib 0x997eed4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x022c3c08 ecx: 0x025100c4 edx: 0x02510f74
edi: 0x022c3e6e esi: 0xbff5d2a8 ebp: 0xbff5d228 esp: 0xbff5d1f0
ss: 0x00000023 efl: 0x00010202 eip: 0x022c3c45 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
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0x2212000 - 0x222bff7 +com.microsoft.mbukernel (14.3.6 - 14.3.6) <A965E3C7-2DF6-7C4A-8EF7-C1DCB5A7E404> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2240000 - 0x227dff3 +com.microsoft.setupui (14.3.6 - 14.3.6) <CD39F3D8-29AE-F8DD-8F59-8009E68E0D6D> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x22bc000 - 0x24f2ff3 +com.microsoft.mcp (14.3.6 - 14.3.6) <5EDB228F-B273-0319-51E9-4BE8FDF5281D> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x25b0000 - 0x2621fe7 +com.microsoft.netlib (14.3.6 - 14.3.6) <81FADFC0-386D-6DA9-54ED-BCBF76267613> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x2637000 - 0x26dcfeb +com.microsoft.ole (14.3.6 - 14.3.6) <AEDB708A-012E-F45F-6971-B1C2D0D50BC3> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26ff000 - 0x279effb +com.microsoft.oleautomation (14.3.6 - 14.3.6) <8A148D92-FAE6-3F14-0003-151D728A47D9> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27cd000 - 0x27dafff +com.microsoft.merp (2.2.4 - 2.2.4) <C0BB937A-71C7-3E12-AAA7-3FB370C5003F> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27e5000 - 0x29d9feb +com.microsoft.msxml (14.3.6 - 14.3.6) <0FAE4685-3442-65B6-5E0A-1D459B10F00B> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a48000 - 0x31b2fef +com.microsoft.office (14.3.6 - 14.3.6) <20C3190B-E39D-FE28-37D6-3E952349A629> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x330c000 - 0x419bfef +com.microsoft.officeart (14.3.6 - 14.3.6) <772E5A7C-608B-2915-9F8F-AFD01C0CE74C> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x445b000 - 0x4465ff7 +com.microsoft.oleo (14.3.6 - 14.3.6) <117AB8C5-B700-161D-1325-A6C77B958D36> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x4470000 - 0x4487ff3 +com.microsoft.mathfont (14.3.6 - 14.3.6) <D48803DA-3E83-7C26-CC41-A938E673FFB8> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x448e000 - 0x4905ff7 +com.microsoft.chart (14.3.6 - 14.3.6) <6991471D-0991-7621-6B4E-6CB141FA5731> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a4d000 - 0x4b94ff7 +com.microsoft.msls3 (14.3.6 - 14.3.6) <4026D428-FBB0-986B-0983-0AE801EA80BD> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4ba0000 - 0x4bd6ff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <3839E973-06F4-7620-DF24-38B6B8DA7939> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bf7000 - 0x4c39fe7 +com.microsoft.ribbon (14.3.6 - 14.3.6) <62243D48-43AC-8BE8-2A87-C8A53043CE44> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c5e000 - 0x4ca0fe3 +com.microsoft.mviewlib (14.3.6 - 14.3.6) <F3163753-4A90-7ED9-948B-7E96C19730E5> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4cc8000 - 0x4d25ff7 +com.microsoft.wlmuser (14.3.6 - 14.3.6) <E3051916-F93E-C3BB-C2AE-B5457764CF45> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d49000 - 0x4d73fff +com.microsoft.wlmgraphicsdevice (14.3.6 - 14.3.6) <CB8C0FDD-79A2-1510-5550-A1A244E65570> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d8f000 - 0x4dbcfe3 +com.microsoft.wlmkernel (14.3.6 - 14.3.6) <F4AAFE6C-5F22-CB3D-3E23-668E3108C884> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dd2000 - 0x5963ff7 +com.microsoft.gfx (14.3.6 - 14.3.6) <865D02B3-73AE-B1A4-751E-1C9D813EC2C7> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59da000 - 0x5d96ff7 +com.microsoft.igx (14.3.6 - 14.3.6) <FEB74243-C465-3C3A-7515-31A7630AB40B> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e62000 - 0x5ec8fe7 +com.microsoft.mbuCloudServices (14.3.6 - 14.3.6) <F769BC80-C362-4989-C8B9-D9DF5068F3F8> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5eeb000 - 0x5eefff3 +com.microsoft.mbustrings (14.3.6 - 14.3.6) <312B9737-D981-B888-B918-D21484F50B08> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5ef9000 - 0x5efbff7 +com.microsoft.mbulocale (14.3.6 - 14.3.6) <C146D3E6-1FBA-8F57-6F07-99D967ADE663> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5f03000 - 0x5f24feb +com.microsoft.wlmstrings (14.3.6 - 14.3.6) <A9F042A0-AB53-4632-2E89-1610DE72C5DE> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f32000 - 0x5f89ffb +com.microsoft.CocoaUI (14.3.6 - 14.3.6) <4E708752-5759-9A11-E9CA-2B46859735B5> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5fbe000 - 0x60fcfef +com.microsoft.MicrosoftOfficeDRM (14.3.6 - 14.3.6) <89027851-0D8C-827E-2EA6-9D2F3E6F7029> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x612d000 - 0x6145feb +com.microsoft.threadpool (14.3.6 - 14.3.6) <6E90ABD4-A70B-643D-8E32-975B62AAB757> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6154000 - 0x619efef +com.microsoft.menulib (14.3.6 - 14.3.6) <274111BA-E560-0083-4A59-B607C5959BB1> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x61b6000 - 0x61eafe3 +com.microsoft.urlmon (14.3.6 - 14.3.6) <59627BE3-B3A8-238C-F073-FF4419C14B2B> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x61fa000 - 0x6251fe7 +com.microsoft.uniscribe (14.3.6 - 14.3.6) <76157AB7-A700-BDF4-8C62-F64A23814163> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x626d000 - 0x627bffb +com.microsoft.mbuinstrument (14.3.6 - 14.3.6) <0FCF0096-7F36-8175-B88B-74015DCE231F> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6286000 - 0x6297fe7 +com.microsoft.frameworks.wincrypto (14.3.6 - 14.3.6) <71B8D6DD-1160-8789-81EB-8590605CC157> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x62a1000 - 0x63bcff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63d5000 - 0x6480fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x64c4000 - 0x64fdfe3 +com.microsoft.molc.framework (14.3.6 - 14.3.6) <7DCE9B2A-46E9-3A7B-E48D-81FBC0AB378C> /Applications/Microsoft Office 2011/*/molc.framework/Versions/14/molc
0x6511000 - 0x6630ffb com.apple.WebKit (8536 - 8536.30.1) <4A5E9136-681F-3AB1-AD69-B59F2B9126E7> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x66e1000 - 0x66e4ff7 +com.microsoft.mbunamedstrings (14.3.6 - 14.3.6) <9B68DF02-29E6-CC0E-0E9B-566A6841F3B7> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x66ea000 - 0x66ebff7 +com.microsoft.CocoaTooltipParser (14.3.6 - 14.3.6) <3116C5DF-B4F8-15B5-CA7D-01D707411466> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x66f0000 - 0x7385ff3 com.apple.WebCore (8536 - 8536.30.2) <D644997F-5F1A-34B4-AF32-DD427E9043E2> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7b0d000 - 0x7b76ff3 +com.microsoft.docex (14.3.6 - 14.3.6) <A3672103-AB65-C4C5-A146-569B2B576E4A> /Applications/Microsoft Office 2011/*/DocEx.framework/Versions/14/DocEx
0x7b8a000 - 0x7ba3ff3 +com.microsoft.frameworks.winhttp (14.3.6 - 14.3.6) <4ED0671E-D656-A10B-30BF-26FF95E180C4> /Applications/Microsoft Office 2011/*/WinHttp.framework/Versions/14/WinHttp
0x7bb1000 - 0x7bbcff7 +com.microsoft.credui (14.3.6 - 14.3.6) <D8CA3A1F-805B-A898-FB6F-753AC486F05D> /Applications/Microsoft Office 2011/*/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
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0x826f000 - 0x84ccffb +com.microsoft.XPG (14.3.6 - 14.3.6) <B25FDA70-398B-D500-C2C4-3A71C54125BF> /Applications/Microsoft Office 2011/*/XPG.framework/Versions/14/XPG
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0x9023e000 - 0x9023efff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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0x903f5000 - 0x9045bffc com.apple.ISSupport (1.9.8 - 56) <D2AC4E10-0B3C-3194-AEB7-1E9964CBC0D0> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
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0x9046d000 - 0x90850fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x90851000 - 0x90852fff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
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0x90880000 - 0x90b85ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x969b3000 - 0x969b6ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x969b7000 - 0x969bbffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x96a5e000 - 0x96a6cff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x96a93000 - 0x96ab5fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x96ac1000 - 0x96af8ffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96af9000 - 0x96afffff com.apple.phonenumbers (1.1 - 47) <DD22B3D1-DA4B-3794-9D73-E90D49A1F88E> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x96b00000 - 0x96b6fffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96ba1000 - 0x96bfbff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96bfc000 - 0x96c15ffb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x96c16000 - 0x96c19ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x96c1a000 - 0x96cb5fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x96cb6000 - 0x96e72ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x96e73000 - 0x96e75ffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x96e76000 - 0x96ed8fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x96ed9000 - 0x97291ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97292000 - 0x972d1ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x972d2000 - 0x972dbfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x972dc000 - 0x97301ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97302000 - 0x9736afe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9736b000 - 0x973adfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x973ae000 - 0x973aefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x973af000 - 0x973c6fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x973c7000 - 0x973c8fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x9740f000 - 0x9745dff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9745e000 - 0x974b5ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x974b6000 - 0x974baff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x974bb000 - 0x977dbff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x977dc000 - 0x97874fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97875000 - 0x97af1ff7 com.apple.QuickTime (7.7.1 - 2599.31) <3839E1F3-7948-3E68-9AE1-A0CEE8C59212> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97af2000 - 0x97b56ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97e07000 - 0x97e08fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x97e09000 - 0x97eddff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x97ede000 - 0x97ef7fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97ef8000 - 0x97f01ffe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x97f02000 - 0x97f5bfff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x97f5c000 - 0x97f60fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97f61000 - 0x97fa3ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97fa4000 - 0x980b1ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x980b2000 - 0x980b5ff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x980b6000 - 0x980dbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x980dc000 - 0x980e5ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x980e6000 - 0x9812aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98139000 - 0x98164ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98165000 - 0x981fcff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x981fd000 - 0x98201ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98202000 - 0x9846fffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98470000 - 0x984a5ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x984a6000 - 0x984cbffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x984cc000 - 0x984fdfff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x984fe000 - 0x98558fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x98559000 - 0x9857dfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9857e000 - 0x9913aff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9913b000 - 0x99183ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9927f000 - 0x99282ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9928d000 - 0x992f1ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x992f2000 - 0x992f9ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x992fa000 - 0x99304fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99305000 - 0x9934aff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9934b000 - 0x9978dfff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9978e000 - 0x99795fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99796000 - 0x997e5ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x997e6000 - 0x997edfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x997ee000 - 0x998abfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x998ac000 - 0x998adfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x998ae000 - 0x99916ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99a28000 - 0x99a35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x99a36000 - 0x99a3afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99a3b000 - 0x99aeaff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x99aeb000 - 0x99b14ff7 libRIP.A.dylib (332) <521E60A6-A768-3CB8-B10D-D10EECD68A94> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x99b15000 - 0x9a1a1ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9a1a2000 - 0x9a208fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9a209000 - 0x9a20afff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x9a20b000 - 0x9a21eff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9a21f000 - 0x9a22afff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a2c9000 - 0x9a2defff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a2df000 - 0x9a2dfffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a2e0000 - 0x9a2e2fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a2e3000 - 0x9a2f8fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9a2f9000 - 0x9a30bff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9a688000 - 0x9a68efff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 193
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=279.9M resident=100.7M(36%) swapped_out_or_unallocated=179.2M(64%)
Writable regions: Total=119.4M written=4816K(4%) resident=8192K(7%) swapped_out=0K(0%) unallocated=111.4M(93%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 280K
CG image 14.1M
CG shared images 1184K
CoreServices 1464K
MALLOC 41.9M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=35 3972K
Stack 66.5M
VM_ALLOCATE 16.7M
__DATA 14.0M
__DATA/__OBJC 300K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 47.8M
__OBJC 3252K
__OBJC/__DATA 76K
__PAGEZERO 4K
__TEXT 232.1M
__UNICODE 544K
mapped file 71.7M
shared memory 308K
=========== =======
TOTAL 548.7M
TOTAL, minus reserved VM space 548.7M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Backup+ Desk, 0x0bc2 (Seagate LLC), 0xa0a4, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Ask on the Microsoft forums, as it's their software you're having problems with:
http://answers.microsoft.com/en-us/mac
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I recently got a new MacBook Pro Running on OSX Mavericks and used Time Machine to move my documents and applications. However Microsoft Office Student/ Home applications did not work and requested a product key. I did not have the product key for it as I had installed Microsoft a long time ago, so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office. Everything installed fine, however when I go to open it it failed to open.
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Microsoft Word [1380]
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:
com.microsoft.Word
Version:
14.3.9 (14.3.9)
Build Info:
Unknown-131030~0
Code Type:
X86 (Native)
Parent Process: launchd [152]
Responsible:
Microsoft Word [1380]
I don't know or understand what is stopping me from launching my Misrosoft Office. I am wondering if others have encountered similar problems with OSX Mavericks and the Microsoft Office 2011? Does anyone have any ideas of how I can get it to launch?
I need to get hold of my Word and Powerpoint Documents ASAP.Build Info:
Unknown-131030~0
This indicates you had a bad install. You need to completely remove Office and reinstall using your new CD Key. See instructions here. Do not do the simple remove, Use the COMPLETELY REMOVE ALL FILES steps.
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
so I purchased a new Mincrosoft Office 2011 Student/Home Pin to install Microsoft Office.
You don't purchase a PIN. A PIN is generated when you install Office. You need a CD Key. If you bought Office365, you activate online.
I have issues with the Microsoft User Data - are there supposed to be two? and where exactly do they belon. They are in the Documents file at the moment.
Unless you used Outlook or Entourage you can delete both Microsoft User Data folders. When you install Office it will create a new one. Only Outlook & Entourage used this folder for data. W,E,P stores it's data in the User's Library/Application Support/Microsoft folder now.
For help with removing dulicatate fonts installed by Office see:
Office 2011 Font Management with Mavericks -
I was told I could sync my music on my pc with my ipad2 by an apple agent. I hooked my ipad2 up to my pc and did so, but now I can not open any of my apps on my ipad2. when I try it just flickers and does not open. Can anyone help?
On you iPad, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on by one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, try your Apps again and see if this resolves the issue. -
HT4623 I did the update, but now I can't open any of my apps. What am I suppose to do?
I did the update, but now I can't open any of my apps. What am I suppose to do?
If it's the apps that you've downloaded from the App Store that aren't working, whilst the built-in apps are ok, then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
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Can't open any 3rd party apps - they crash on startup
I've been an iPhone owner since the first model (I have iPhone 4 now), and I've never seen anything like this.
Last night my iPhone ran out of charge. This morning, when I plugged it in it had to charge for a few minutes before it would turn on. Once it turned on, it said "waiting for activation: this may take a while". I thought this was strange, because my phone is already activated. I'm in an area with no reception, though, so maybe that was the issue.
Once the phone turned on, I tried to open some of my apps. But none of the 3rd party apps would open! When I tap them they appear to open but they shut down / crash right away. Strangely, however, all of the Apple apps that come with the phone will open without a problem (Maps, Mail, Safari, iCal, etc.).
I tried a hard reset but that didn't help. I'm away from home so I can't do an erase and store, and I really need access to some of the data in those apps.
Any ideas?I did the same this week. I did a sync and now I can't access any of my apps. They appear to open then shut right back down. Have tried to resync, update and about anything else that may fix and nothing. Paying an aweful lot of money just for texting and phone usage. Anyone know how to take care of this issue? I have a 3G phone and been using it for a year without this problem
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Can't launch any "non-Apple" apps after upgrade
After I upgraded my Iphone 4 to iOS 5 - I can't launch any non-Apple apps. They start to launch and then instantly die. Launching any of the default apps works fine though. Has anyone figured out a fix? This is horrible.
So WEIRDEST thing!!! I deleted/reinstalled facebook, and then tried an app that hadn't worked 20 minutes ago...... ALL my apps are working now! ***? well, sorta - my music is still missing...
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Can't open any iWork file anymore after upgrade !
Hello, I just upgraded my Pages, Keynote and Numbers from iWork '08 to the new Mavericks versions. I can't open any file anymore! I got the message that these files are to old and I have to save them first with iWork '09 applications which I do't have! Help please.
Finally got my hands on iWork 09 and converted all my files individually!
The iWork guys can still learn something from Microsoft with respect to backwards compatibility! -
The iOS 5.0.1 won't download for my ipod and now i can't open any of my apps. HELLPPPP!!!!!!!!!!!
I'm trying to download the new iOS 5.0.1 for my ipod touch and it keeps telling me that i need to check my internet settings even though my internet is fine. And now I can't use any of my apps they just flicker and go back to the home screen..
- For the download, disable the computer's security software during the download and update.
- For the other problem:
--- Reset the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
--- Download/install a new app.
--- iOS: Troubleshooting applications purchased from the App Store -
Can't sync my iPad 2 and can't open my newly purchased app after upgrading to iOS 7
Ever since I upgraded my iPad 2 to iOS, I have two problems.
First off, I can't sync my iPad 2. This error message keeps popping up: "The iPad '(my ipad name)' could not be synced because the sync session failed to start. My iTunes is the lates version 11.1.1.11. I even tried to deauthorize the computer and reauthorize it. I also tried to log out and log in again. I also tried to re-install the iPad driver from the Device Manager of my Win 7 (browse to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers and click OK > next.) I tried all possible ways suggested in the communities discussions but still can't get the sync to start.
Second problem, since I can't sync from the iTunes database, I purchased the app from App Store on my iPad. After downloading the app, I touched the "OPEN" button but the app could not be launched. This happens to all app's purchased after I upgraded the iPad to iOS 7, not matter the app is free or costs money. Apps purchased BEFORE iOS 7 update can be opened without any problem.
Any suggestion?Just think of the third problem. I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now). I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.
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Can't open any image in CC after crash
After a pc crash I am not any more able to open any image in Photoshop cc, I can select an image, press load but nothing happens.
I did an uninstall and reinstall, deleted all folders in AppData\Roaming\Adobe\Adobe Photoshop CC, deactivated OpenCL, still no luck.
Any help is highly appreciated. Thanks.Try resetting preferences. Start PS and immediately hold down ctrl alt shift keys. If fast enough you will get a reset window. File not affected by reinstall.
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I have a creative cloud subscription and everything has been working without fail. All of a sudden when I try to open any app (in-design, photoshop...) I get the following message:
Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Application Manager from 'http://www.adobe.com/go/applicationmanager'.
I can't open the App manager, it tells me that it failed to initialize and I have downloaded it 5 times now. Adobe support advisor has also not been helpful. Can somebody please help me out here, I have deadlines to meet.
(yes, I have re-started the computer)
Cheers
ClaudiaHi Claudia,
Sorry that you're having trouble. Have you attempted to remove or uninstall the Application Manager? Here is the link to the instructions http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-installation-download .html#removing_creative_cloud
Let us know if this works or we can try another route to solve your issue. -
My BT service started on Monday and I've just tried opening the on demand apps and not a single one of them will load.
I've left them all for a few minutes and it just says loading and if you exit and try to reopen I get an error yvm105.
I'm using the newest small you view box.
Can someone help me with this?Have you updated the software and on demand players on the settings. Are both blue lights on at the front of the box
http://support.youview.com/articles/Self_Service_FAQ/Resolution-for-YVM105-1370864322727 -
Can't Open Any Office Programs
I just upgraded to snow leopard and now, none of my office programs will open. I am running office 2008 for mac on os x 10.6.1. When I click on any office program, I just get a never ending beach ball of death and I have to force quit out of it. Does anyone know of a fix for this?
Matthew Owen2 wrote:
I just upgraded to snow leopard and now, none of my office programs will open. I am running office 2008 for mac on os x 10.6.1. When I click on any office program, I just get a never ending beach ball of death and I have to force quit out of it. Does anyone know of a fix for this?
Which Mac is this happening on? -
I can't open any cagegory of app store
Hi, Hi I have problem, in app store I put "categories" and I wanna go Games category, I press games and it doesnt work, it doest go there, why? u have the same problem ? I can't go any category . Any1 could help me please.
JerryThe following submitted to Apple:
I can not access the Appstore on my macbook. I have trawled through the discussions so I have tried restarting both Appstore and my macbook. I have tried deleting the safari cache. I have even tried reinstalling the combo of 10.6.8. My iMac can access the Appstore on my home network. I have tried using a different network both wired and wireless. No joy even though the iTunes store is OK.
All I want to do is upgrade to Mountain Lion because you have taken mobileme off air so my family can't access their subscribed calendars - important when I travel all over the world.
Fair enough. Get rid of DVD drives in your machines and force people to download.... but at least give them the opportunity.
All in all a VERY VERY poor level of service and far below what I expect of Apple although sadly it appears becoming the norm. I begin to wonder exactly why I pay the premium over Microsoft. Same compulsion to upgrade. Same poor service.
Oh and my iPad can access the store too. This seems to be a recurring problem - discussions date back years. I am amazed that whilst Apple has the foresight to come up with the Appstore it doesn't have the gumption to get it to work.
Regards
Russell
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