Can't Open Any Office Programs
I just upgraded to snow leopard and now, none of my office programs will open. I am running office 2008 for mac on os x 10.6.1. When I click on any office program, I just get a never ending beach ball of death and I have to force quit out of it. Does anyone know of a fix for this?
Matthew Owen2 wrote:
I just upgraded to snow leopard and now, none of my office programs will open. I am running office 2008 for mac on os x 10.6.1. When I click on any office program, I just get a never ending beach ball of death and I have to force quit out of it. Does anyone know of a fix for this?
Which Mac is this happening on?
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Process: Microsoft Word [350]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.3.2 (14.3.2)
Build Info: Unknown-130206~0
Code Type: X86 (Native)
Parent Process: launchd [138]
User ID: 501
Date/Time: 2013-07-19 21:49:59.668 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 136731 sec
Crashes Since Last Report: 68
Per-App Interval Since Last Report: 249 sec
Per-App Crashes Since Last Report: 26
Anonymous UUID: 941DA814-61AF-9810-7251-79FF82ABBDBC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
VM_ALLOCATE 0000000000001000-00000000000a3000 [ 648K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.mcp 0x022c3c45 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 313
1 com.microsoft.mcp 0x022c3b46 MHIObject::CreateHIObject(long (*)(OpaqueHIObjectRef*, MHIView**), OpaqueHIObjectRef**, OpaqueEventRef*) + 58
2 com.microsoft.mcp 0x022c3990 McpGetLayerState + 706
3 com.microsoft.mcp 0x022c3788 McpGetLayerState + 186
4 com.microsoft.mcp 0x022c313f McpCreateNewWindowWithLayout + 88
5 com.microsoft.wlmuser 0x04cce657 WLM_CallHookById + 419
6 com.microsoft.wlmuser 0x04ccd75a CreateWindowExA + 2149
7 com.microsoft.wlmuser 0x04ccdd07 CreateWindowExA + 3602
8 com.microsoft.wlmuser 0x04ccd868 CreateWindowExA + 2419
9 com.microsoft.wlmuser 0x04ccd591 CreateWindowExA + 1692
10 com.microsoft.wlmuser 0x04ccced8 CreateWindowExCF + 268
11 com.microsoft.wlmuser 0x04ccbb3f SetKeyboardState + 1718
12 com.microsoft.wlmuser 0x04cc9c8a WlmUser_FrameworkInit + 746
13 com.microsoft.wlmuser 0x04cc99d7 WlmUser_FrameworkInit + 55
14 com.microsoft.wlmuser 0x04cd44cb _WlmStartup + 86
15 com.microsoft.Word 0x000a57fb 0xa3000 + 10235
16 com.microsoft.Word 0x000a546b 0xa3000 + 9323
17 com.microsoft.Word 0x000a5367 0xa3000 + 9063
18 com.microsoft.Word 0x000a5346 0xa3000 + 9030
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9367a9ae kevent + 10
1 libdispatch.dylib 0x9a2fdc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9a2fd7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x93679c72 __semwait_signal + 10
1 libsystem_c.dylib 0x9988ea55 nanosleep$UNIX2003 + 189
2 com.apple.Foundation 0x9755a935 +[NSThread sleepForTimeInterval:] + 151
3 com.microsoft.mcp 0x022c84d8 RegisterWindowForMouseMoveEvents + 1011
4 com.apple.Foundation 0x97559448 -[NSThread main] + 45
5 com.apple.Foundation 0x975593cb __NSThread__main__ + 1396
6 libsystem_c.dylib 0x998045b7 _pthread_start + 344
7 libsystem_c.dylib 0x997eed4e thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9367a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x998070ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x99806e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x997eed2a start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x022c3c08 ecx: 0x025100c4 edx: 0x02510f74
edi: 0x022c3e6e esi: 0xbff5d2a8 ebp: 0xbff5d228 esp: 0xbff5d1f0
ss: 0x00000023 efl: 0x00010202 eip: 0x022c3c45 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Binary Images:
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0x9678f000 - 0x9679bff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9679c000 - 0x96890ff3 com.apple.QuickLookUIFramework (4.0 - 555.5) <5A62C87F-5F74-380B-8B86-8CE3D8788603> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x96891000 - 0x968ebffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x968ec000 - 0x96936ff7 com.apple.framework.CoreWLAN (3.3 - 330.15) <74C4B50F-7016-341F-8261-D379B8F0CC97> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x96937000 - 0x969b2ff3 com.apple.CorePDF (2.2 - 2.2) <5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x969b3000 - 0x969b6ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x969b7000 - 0x969bbffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x96a5e000 - 0x96a6cff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x96a93000 - 0x96ab5fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x96ac1000 - 0x96af8ffa com.apple.LDAPFramework (2.4.28 - 194.5) <23668AB5-68EA-37D2-978E-C9EF22BF8C0C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x96af9000 - 0x96afffff com.apple.phonenumbers (1.1 - 47) <DD22B3D1-DA4B-3794-9D73-E90D49A1F88E> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x96b00000 - 0x96b6fffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96ba1000 - 0x96bfbff3 com.apple.ImageCaptureCore (5.0.4 - 5.0.4) <6313E06F-37FD-3606-BF2F-87D8598A9983> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x96bfc000 - 0x96c15ffb com.apple.frameworks.preferencepanes (15.1 - 15.1) <D788C8BE-5A13-3EA3-93FA-9B5CEEFE249B> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x96c16000 - 0x96c19ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x96c1a000 - 0x96cb5fff com.apple.CoreSymbolication (3.0 - 117) <2BBBE224-301D-3931-AEF2-DD967A6E9172> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x96cb6000 - 0x96e72ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x96e73000 - 0x96e75ffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x96e76000 - 0x96ed8fff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x96ed9000 - 0x97291ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x97292000 - 0x972d1ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x972d2000 - 0x972dbfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x972dc000 - 0x97301ff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x97302000 - 0x9736afe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x9736b000 - 0x973adfff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x973ae000 - 0x973aefff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x973af000 - 0x973c6fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x973c7000 - 0x973c8fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x9740f000 - 0x9745dff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <15B4EFFC-22D1-3517-BE8C-7947DAA24729> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9745e000 - 0x974b5ff3 com.apple.HIServices (1.20 - 417) <B8410ABC-E0DB-31EB-B923-17F3B65B5F4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x974b6000 - 0x974baff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x974bb000 - 0x977dbff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x977dc000 - 0x97874fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x97875000 - 0x97af1ff7 com.apple.QuickTime (7.7.1 - 2599.31) <3839E1F3-7948-3E68-9AE1-A0CEE8C59212> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x97af2000 - 0x97b56ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97e07000 - 0x97e08fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x97e09000 - 0x97eddff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x97ede000 - 0x97ef7fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97ef8000 - 0x97f01ffe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePu shService
0x97f02000 - 0x97f5bfff com.apple.QuickLookFramework (4.0 - 555.5) <4E381B7B-7EB5-37FD-9BA7-517DB48D07A7> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x97f5c000 - 0x97f60fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x97f61000 - 0x97fa3ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x97fa4000 - 0x980b1ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x980b2000 - 0x980b5ff3 com.apple.AppleSystemInfo (2.0 - 2) <4639D755-8A68-31C9-95C4-7E7F70C233FA> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x980b6000 - 0x980dbff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <F6A88D89-AB4A-3217-9D65-C2C259B5F09B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x980dc000 - 0x980e5ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x980e6000 - 0x9812aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x98139000 - 0x98164ff9 com.apple.framework.Apple80211 (8.4 - 840.22.1) <DBC31BEB-B771-315F-852D-66ADC3BD75A1> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x98165000 - 0x981fcff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x981fd000 - 0x98201ffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98202000 - 0x9846fffb com.apple.imageKit (2.2 - 673) <CDB2AC11-6D60-34A7-83F9-F6E7DA25F97B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x98470000 - 0x984a5ff7 com.apple.framework.internetaccounts (2.1 - 210) <553BF1E7-B26F-3BE7-BAA9-D80E53E73B0D> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x984a6000 - 0x984cbffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x984cc000 - 0x984fdfff com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x984fe000 - 0x98558fff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x98559000 - 0x9857dfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9857e000 - 0x9913aff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9913b000 - 0x99183ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9927f000 - 0x99282ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9928d000 - 0x992f1ff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x992f2000 - 0x992f9ffe com.apple.agl (3.2.1 - AGL-3.2.1) <8E0411D3-19F7-30E1-92A2-337F7F0EBCDA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x992fa000 - 0x99304fff libCSync.A.dylib (332) <86C5C84F-11EC-39C0-9FAC-A93FDEEC3117> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x99305000 - 0x9934aff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9934b000 - 0x9978dfff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9978e000 - 0x99795fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x99796000 - 0x997e5ff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x997e6000 - 0x997edfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x997ee000 - 0x998abfeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x998ac000 - 0x998adfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x998ae000 - 0x99916ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99a28000 - 0x99a35ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x99a36000 - 0x99a3afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x99a3b000 - 0x99aeaff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x99aeb000 - 0x99b14ff7 libRIP.A.dylib (332) <521E60A6-A768-3CB8-B10D-D10EECD68A94> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x99b15000 - 0x9a1a1ff3 com.apple.CoreAUC (6.16.13 - 6.16.13) <3DCF4456-AF8D-3E87-B00C-C56055AF9B8E> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x9a1a2000 - 0x9a208fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9a209000 - 0x9a20afff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x9a20b000 - 0x9a21eff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x9a21f000 - 0x9a22afff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x9a2c9000 - 0x9a2defff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x9a2df000 - 0x9a2dfffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9a2e0000 - 0x9a2e2fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x9a2e3000 - 0x9a2f8fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9a2f9000 - 0x9a30bff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x9a688000 - 0x9a68efff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 193
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=279.9M resident=100.7M(36%) swapped_out_or_unallocated=179.2M(64%)
Writable regions: Total=119.4M written=4816K(4%) resident=8192K(7%) swapped_out=0K(0%) unallocated=111.4M(93%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.2M
ATS (font support) (reserved) 4K reserved VM address space (unallocated)
CG backing stores 280K
CG image 14.1M
CG shared images 1184K
CoreServices 1464K
MALLOC 41.9M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=35 3972K
Stack 66.5M
VM_ALLOCATE 16.7M
__DATA 14.0M
__DATA/__OBJC 300K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 47.8M
__OBJC 3252K
__OBJC/__DATA 76K
__PAGEZERO 4K
__TEXT 232.1M
__UNICODE 544K
mapped file 71.7M
shared memory 308K
=========== =======
TOTAL 548.7M
TOTAL, minus reserved VM space 548.7M
Model: iMac11,1, BootROM IM111.0034.B02, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x859B, 0x435432353636344243313036372E4D38464D
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334548312D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.72.0-P2P
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST3000DM001-1CH166, 3 TB
Serial ATA Device: HL-DT-ST DVDRW GA11N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Backup+ Desk, 0x0bc2 (Seagate LLC), 0xa0a4, 0xfa140000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 4
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Ask on the Microsoft forums, as it's their software you're having problems with:
http://answers.microsoft.com/en-us/mac -
How do you uninstall PP6 with win8.1 when it no longer shows up as a program listed with an uninstall options. PP worked until I turned off computer and restarted. All start up links are gone. I can see where Adobe PP6 files installed when I do a directory search but no .exe start files in those directories work. I can not uninstall PP6 and try again to re-install. How do I fix this problem?
Thanks Michael. Apologies for the slow reply I was away for a bit (holiday blitz at work and visiting family madness etc.etc.) back now, I set both options you requested to "never " and retried the CMS software with no change.
I do have progress of a sort though, as a test I took a separate test PC and put a clean install of Win7 on and loaded up the CMS software (it worked perfectly) and then took the version of ole32.dll off that machine and put it onto the computer I had built
for her (using Linux) and...
got a new error code. Darn I was so sure I had found a clever solution this time lol.
Anyway now when the CMS fails it gives me a similar error but the offending module is "ntdll.dll" sooo... I tried taking the "working" version of ntdll.dll from the test box and moving it over (making sure to back up the existing ones
first so I could put them back if needed) to her new PC and the PC would not boot.
It seems to want the original versions of a few Dynamic Link Libraries and if I could somehow give it those while not breaking Win7 it should theoretically work seeing as it no longer errors with ole32.dll.
ntdll.dll however seems necessary for Win7 to boot.
So what I am wondering now is:
Is there some way to have both versions of the DLL file in the system32 folder (bypassing the "cannot have two files with the exact same name in the same folder" thing) or rename the original DLL's something else and somehow make the CMS look for
the new named versions so the system has the updated DLL's it needs to boot/run and the CMS has the old ones it wants to run or is there someway to have a self contained install of the CMS, say on a USB flash drive and give it it's own E:/windows/system32/needed
dll's path to the files it needs?
Willing to try any other options or settings you may have come up with as well.
Thanks again for your reply and my apologies for not answering sooner. -
Any help would be appreciated, I uninstalled and re-downloaded and installed twice with same result
See http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acrobat.html
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Can't open MS Office programs & files after Security Update 2007-004
if anyone has faced similar problem or found out a solution to fix this, please share with me. Thanks in advance.
So this issue really isn't specific to the Office products, but all applications?
I suggest you first run Disk Utility's repair permissions feature. If that doesn't work then reapply the update. You'll have to download it from Apple's support pages.
Finally, if that doesn't work then try posting your question in one of the other Apple forums more related to Mac OS X issues such as <http://discussions.apple.com/category.jspa?categoryID=160>.
Good luck! bill
1 GHz Powerbook G4 Mac OS X (10.4.9) -
I bought a new laptop and downloaded my old office 2010 But can not open any office files sent to me? It wants a default program to open it with. None of my chooses are office?
Did you install Office or only downloaded ?
I hope you do ;)
Take look on control panel, there you can find Default programs/Set your default programs
And you can look on Associate a file type... and check xls\xlsx and
doc\docx
Oskar Shon, Office System MVP - www.VBATools.pl
if Helpful; Answer when a problem solved -
Can't open any applications after upgrading to 7.5
i can't open ANY applications/programs on my computer at all, otherwise i would try to uninstall quicktime. (i'm typing this from a different computer). after a long time, i was finally able to open windows task manager and i closed any apple-related processes but that didn't seem to help. help please!!!
i can't open ANY applications/programs on my computer at all, otherwise i would try to uninstall quicktime. (i'm typing this from a different computer). after a long time, i was finally able to open windows task manager and i closed any apple-related processes but that didn't seem to help. help please!!!
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Security Update 2007-004: can't open any MS Office programs & files.
I installed update this morning. Since then, I can't open any MS Office files and even programs. When I clicks the prograqms, it is jumping with icon but the program is not started (still Finder window).
Do you have any similar experience and know how to fix this?
Is this MS Office problem or OX security Update problem, or two jsut crashed?
I realy want to fix this because I usuaally work with Word/Exel/Power Point fimes. I appreciate your effort to read and thanks in advance.Have just found this discussion group and now feel less incompetent. Have been unable to open any Office 2004 for Mac programmes for just over a week, and now cannot open the only other non Mac programme I have installed, which was working fine before (the Inland Revenue payroll software programme). Cannot get at half my archived e-mails which were in Entourage, although I also use .mac for my work e-mails which is fine. Have downloaded a demo spreadsheet programme to tide me over, and moved to using ilife which is good. But all the same - what is happening, and how can this be fixed? And if its happening to lots of us, surely either apple or Microsoft should give us a fix??
by the way, I am a new mac user, since May, and an enthusiastic convert until now!
any ideas??
imac Mac OS X (10.4.10) -
Can't open any of my programs since installing Firefox
Since I just installed Foxfire to get rid of Avast I can't open any of my Office 10 programs. There have been others too...some of Windows, etc. I can go into documents and open Word, Excel but don't have anything in there to open Outlook which is critical for me to be able to get in it.
Hi Tully, Welcome to the Discussions.
Which model do you have?
How much RAM do you have installed?
Does your computer see it all?
How full is your hard drive?
Have you ever repaired permissions?
Any recent changes you can you think of?
Joe -
I migrated my software/documents from another laptop so don't have the disk to reinstall. Please help! Can't open any Microsoft Office software, like Word (for 2008), and stuck in a loop?
Whenever I select Word Microsoft Setup Assistant appears, asks for feedback, then after selecting okay (both on saying yes or no to feedback) goes on to a registration page. When I click on this it says I've already registered so I just click okay, and then move on to a update page. After this, if I click on Word, the process repeats itself.
As I said, I don't have the disk to reinstall, and can't find the Office Settings to delete as many pages have suggested I should try. Safe Boot restarting also hasn't worked... Really stuck and need Word very soon for work.
If you can help, that would be great, and feel free to ask any questions about the situation as I'm not an expert here.
Cheers,
JackFirst, export your contact from iCloud.com and save them on your computer in a safe spot some where (like you desktop). Use this to help you do this: http://support.apple.com/kb/PH3606
Next, on both of your devices, go to Settings > iCloud and turn on contacts and select Merge. Then turn off contacts and select 'Delete form my [device]' when prompted.
Now go back to iCloud.com and select a contact (yes they will all be messed up again) and select Command+A on a Mac or Control+A on a PC to select all of the contacts. Tap the delete key on your keyboard (or right click /control click a contact and select delete).
You iPhone, iPad and iCloud.com should not be empty for contacts.
Go back to Settings > iCloud on both devices and turn on contacts again (you should not see merge this time).
Next, go back to iCloud.com and import your contacts (those exported .vcards). You can either drag and drop them into the empty contacts list in your web browser, or you can use the gear icon to import.
You cleaned up contacts should import correctly into iCloud.com and sync to both of your devices.
Good luck. -
Hello all.. I hope someone here can help. I recently downloaded some updates to my imac. Since then the computer starts but I get the home screen opening without the logon box. I can't open any programs or files and if I click on the Safari tab it disappears from the dock. I've tried rebooting with no joy.
I contacted technical help at Apple and was told to hold down the ctrl and alt keys with two other keys, I think the S or P keys when powering up. This worked
and the computer seemed fine but now the problem has reappeared. Is there a way to removed downloaded updates from the computer or revert it to an earlier state? Sorry for the long question. Hopefully one of you clever people can help. SimonClntxwhtby wrote:
Hay thank you for your time . I do that every time I know I am online. It says that I am up to date . I have found that I have 10.4.11 version, and that my boot version is 10.6.2, and that my kernel version is 8.11.1.
I have a hard drive icon on my desktop that says 10.6.2....
I use to have iphoto, it doesnt open anymore, it says there is 1.2gigs on that disk.There are many things on here that are the same way. Where do I start?
It's always good to go with one thing at a time and stay focused on that. Let's start with the OS you're running. Click on the Apple menu > About This Mac. What does it say under Mac OS X version ? -
I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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