Can't 'open' any pdf but 'save and open' always works

I have installed the latest versions of Win7 and Acrobat, without any improvement.

Actually, provide the specific steps you are using. The problem may be an OS option, not Acrobat. To say you can not open the PDF, we would normally assume you have opened Acrobat and selected File>Open. If that is not the case, be specific about what you are doing.

Similar Messages

  • Hi.  My new computer had Acrobat on it.  Suddenly, I was unable to open any PDF's.  and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription.  I do not have the physical box with a serial number and was

    Hi.  My new computer had Acrobat on it.  Suddenly, I was unable to open any PDF's.  and then I tried to update and was forwarded to the Adobe site that said I had to buy a monthly subscription.  I do not have the physical box with a serial number and was going to buy the one advertised on the website until I discovered it's only for students and teachers, which I am not.  What should I do next as I need to use PDFs on a daily basis.  Thanks!  I would like to be able to download this and pay online.  Possible? I currently have Adobe Acrobat XI Pro.  I have a Windows 7 system.  Please help!

    As long as you know your serial number you can download PSE from here:
    Download Photoshop Elements products | 11, 10
    If you don't know your serial number:
    Find your serial number quickly

  • Is there any other solution for Adobe Flash plugin crashing than the posted one about updating Flash and Mozilla? I cannot open any PDF files online and updated both Mozilla and Flash player to most recent with no change in the crashing.

    I was able to open PDFs online until version 8. Since upgrading to version 9 and now 10, I have crashes every time I try to open a PDF online and can see the form briefly for about two seconds before the plugin crashes. I followed instructions on the solution to update Adobe Flash and Mozilla, and they are both to the most recent version and it still crashes every time, no dent in the symptoms with the upgrades. I tried also downgrading to version 3, and it sill crashes. Although in some cases I can get around by saving the PDFs for reading them through Acrobat on my PC, it is a hassle as I do not want to save everything to my drive just to see what it is, plus sometimes forms are generated on a click and I cannot see these forms at all.
    I had to migrate to Chrome as I needed the PDFs and could not wait any longer - any suggestions to make Mozilla work again would be appreciated.

    Hi,
    Please check if this happens in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] after enabling only the PDF plugin in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Plugins'''. You can also '''Disable''' the PDF plugin and try an alternative, for eg. [https://addons.mozilla.org/en-US/firefox/addon/pdfjs/?src=cb-dl-created pdf.js]. Please also go through the add-on reviews, ratings, help and FAQ.
    [http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
    [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons Uninstalling Add-ons]
    [http://kb.mozillazine.org/Uninstalling_toolbars Uninstalling Toolbars]
    [http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on Cannot Uninstall Add-on]
    [https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
    [http://kb.mozillazine.org/Testing_plugins Testing Plugins]

  • After I installed adobe reader 11 I can't open any pdf.  The reader starts but no file appears

    After I installed reader 11 I cant open any pdf files.  Reader opens but no files appear then it shuts down after a few seconds.
    Thanks

    Can you open Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If that doesn't help, please let us know your operating system.

  • Adobe Reader 8 will not open any pdf files.

    I have a Mac OS X G5. I have Adobe Reader 8 installed. I cannot open any pdf files. It has never worked since installing it. I tried going to File> Open with> Adobe Reader> I get an error that says: the file could not be opened because the file is either not supported or it has been damaged (for example it was sent as an email attachment and wasn't correctly coded). This error occurs no matter where I get the file; email or web page.
    Any thoughts? Thanks.

    I did get around this problem by trashing Reader 8 and confirming that I still had Reader 7.05 installed
    This tip in the MacWorld forum worked for me:
    http://forums.macworld.com/thread/102114
    Now I can open pdf files from the internet or email, in Reader 7.05.

  • When i open any pdf file from net my browser gets hang, i have to close it, never i was able to open pdf file with firefox

    when ever i try to open any pdf attachment or and datasheet from net my browser goes to hang mode, i have tried to load again the acrobat and firefox still the problem is same,

    Frans627 wrote:
    * I checked under "file types" to see if pdf files are opened with a print command... but it is not the case...
    But it does appears as if the default open is Print; what I would recommend is to uninstall, then reinstall the Reader.

  • HT4075 I don't have any problems merging the documents by dragging, but when I try to save and open afterwards, only the last shown doc was saved, not the combined files I wanted to merge. I tried save and export, how can I create the file after merging?

    Hi, I'm having trouble saving the documents when merging in Preview. I don't have any problems merging the pdf documents by dragging them in preview, but when I try to save and open afterwards, only the last shown doc was saved, not the combined files I wanted to merge. I've tried save and export, but none merge the documents after saving... how can I create the file (with all the pdf files) after merging?

    That's a comment in the file. It has no effect at all.

  • MAC OSX version 10.5.1 and I can't seem to open any PDF - FILES HELP

    I am having a lot of frustrations opening any pdf files on Safari.
    I re-installed adobe acrobat reader 7.0.9 and nothing is happening.
    Everytime I attempt to open up a PDF file it's blank or black.
    Please help me
    don't know what's happening?
    Deena

    MAC OSX version 10.4.11 and I can't seem to open any PDF
    I'm having this problem as well. I have both Acrobat Professional 8.1.2 and Adobe Reader 8.1.2 installed with the proper internet plug-in, using OS 10.4.11. When I try to open a pdf file in Safari I get a window asking me to choose an application to open the file, but both applications are dimmed and cannot be selected. I have tried re-installing Acrobat Reader, but without success. In Firefox I simply get a blank, darkened window. __Previously, before I installed Leopard and was using Tiger, I had Acrobat Reader 7.0 as well as AR 8.0 installed, and I was only able to select AR 7.0, but it worked. Now nothing works. This is a serious problem that Adobe needs to address!

  • Can one set "Navigation Pane Buttons" Left Sidebar to 'Default Hidden' and 'Not Open' upon opening Any .pdf document?

    Can one set "Navigation Pane Buttons" Left Sidebar to 'Default Hidden' and 'Not Open' upon opening Any .pdf document?

    Photoshop has to have full administrator rights to have read/write access.
    This means you need to run Photoshop CS5.1 in an Administrator account and set it up to "Run as Administrator."
    1. Close Photoshop if it's open.
    2. Right click on your Photoshop CS5.1 launch icon then select "Run as Administrator" from the context menu. (You will have to enter Admin Password if UAC is enabled to change this setting.)
    3. Launch Photoshop CS5.
    4. See if you create and save a document.
    Even if you are in an Administrator account you have to do this as Vista's Admin account isn't really the Super Admin as it is in XP so you have to elevate the rights by selecting "Run as Administrator". This setting is sticky so you should only have to do this once. I am not sure why CS3 is suddenly acting as if it does't have Admin rights unless you are running it in a new account that isn't an administrator or maybe uninstalled (cleanScript?) then reinstalled.
    If can't create or save a document, check that the account that Photoshop is in is an Administrator account.
    To check if you are in an Administrator account...
    1. Type user account in your Vista or Windows7 start search bar. (Start search bar is at the bottom of the panel that opens when you click the start Windows start globe located on the far left hand side of your Windows task bar.)
    2.  Click on "User Accounts" which should show up at the top of the list. This will open the dialog to User Accounts where you can "Change Your Account Type". If UAC (User Account Control) is turned on, you will need to enter the Admin password to change this setting.

  • Hello. I have a Mac i7 2.3 Ghz 16GB RAM. OS 10.9.5. I can not open any program. AE and Premiere. I upgraded but nothing happens. because. thanks. Ben

    Hello. I have a Mac i7 2.3 Ghz 16GB RAM. OS 10.9.5. I can not open any program. AE and Premiere. I upgraded but nothing happens. because.
    thanks
    Ben

    Ben do you receive any specific error messages?   Were you able to apply the updates successfully?

  • I renewed my Acrobat Standard on my mac and now it says it won't work on mac.  Can't open any pdf's.  Help!

    CAn't open any pdf files after updating my Acrobat.  What do I do now?

    I'm afraid I don't really understand what you've done. How could you renew Acrobat Standard on a Mac when it isn't available for Mac? But you say you "updated" it, suggesting it was actually installed before. Please tell us more.

  • I recently downloaded the latest version of SnowLeopard and now I can't open any pdf files. Has anyone else had this problem?

    I recently downloaded the most recent version of snow leopard to my imac. Now I can't open any pdf files. I just get a dark gray screen when I try to pull one up. Has anyone else had this problem? Please advise.

    See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
    tt2

  • When openning a PDF file, a new tab will open but it will be blank, it does not download or open any pdf files, this just started the last 3 days....!!!!

    Hi,
    I am on the verge of deleting Firefox from my computer as it has wasted hours of my time, and none of the online trouble-shooting answers are of any help.
    Until recently I could open PDF files in my browser window, and today its impossible to open any pdf file, it will not even download if I choose to download it.
    This issue has been going on and off for nearly a year, and I downloaded Nitro PDF add-on to solve it previously as the Adobe reader add-on didn't do anything. Today In the options menu of applications where I can select the program I want to open the PDF files with I can no longer find the NitroPDF reader as an option, so I choose the Adobe add-on and no matter how many re-starts it refuses to initiate any PDF files, all I get is a open and empty new tab.
    Internet explorer opens PDF files fine, so I know its not computer related.
    I am running Windows Vista Ultimate, Firefox Version 19.0.
    If there is a way of fixing this, please help because currently I am at the end of my patience.
    Regards,
    Emre

    Hey thanx for the help, it worked like a charm.
    I think firefox changed the application lay out, as I used to be able to choose my PDF opener from the list at " Adobe Acrobat Forms Document' where I could choose Nitro-PDF reader, but it has now moved all the way to the bottom like you suggested to the obvious place of "Portable Document Format" section.
    If someone didn't tell me , I wouldn't have scrolled all the way down to be able to find it... it really should be with all its cousins up the top...
    Cheers again..

  • After up grading to Adobe Reader XI why can't I open any PDF files?

    I am running windows vista and had been using Adobe Reader 8 - when I upgraded,  can not open any PDF files. When I attempt to open a PDF file, I receive the following messages:
    Update available
    Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
    after attemptng to down load the "update" I receive the following message.
    Sorry, an error has occurred
    This application requires an update to Adobe AIR but downloading that update was not successful.
    I have uninttalled all of my Adobe freeware & reinstalled statring with "adobe AIR" then "adobe Reader" and then attempted to opne a PDF file only to see the same  message
    Update available
    Please take a few seconds to update Adobe AIR and get the very latest features. Acrobat.com cannot continue until you update Adobe AIR.
    Agein after attemptng to down load the "update" I receive the following message.
    Sorry, an error has occurred
    This application requires an update to Adobe AIR but downloading that update was not successful.

    Thank you Pat,
    I have already been there done that. I first  Un-installed all of my adobe freeware (reader, flash player, air. etc) then started reinstalling. First I reinstalled reader (latest version Reader X), same error messages. added AIR (latest version not listed - Last updated April 1st, 2012 -
    maybe that should tell me something), same error messages. I un-installed these two and reinstalled AdobeFlash Player,Adobe Shockwave Player,&Adobe Media Player, verifying that each worked after each reinstall of the next program everything was OK until I put Reader back on (NOTE: I dug all the way back to version 8 & still had the problem). for some unknown reason I finally right clicked on a PDF file on my desk top & was greeted with a the drop menu & he option of "open with" for fun I clicked on the "open with" & found that I had two options the first was a white Icon with the Stylized A and labeled Acrobat.com the second was the normal red Icon we all know & live
    when I reset the default to the normal red Icon everything began to work just as I have always had adobe reader work. Now I have no clue how or when I picked up the "Acrobat.com" program even worse it does not show up under programs on the control panel. When I have a few moments this evening, I will run a search for "Acrobat.com" & hopefully be able to remove it from my computer.
    Bottom line I don't know how I got the program which seems to have caused the breakdown of adobe reader but by resetting the default program to open PDF files it is now working as it should
    Thanks for the suggestion.
    Sincerely,
    Richard L. Cornick
    Contact information: Cell (562) 522-5504;  Fax: (562) 531-0684

  • Suddenly Can't Open PDFs. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab.

    Suddenly Can't Open PDFs in Firefox. Starting about three days ago firefox will no longer open any PDFs. I get a blank page in a new tab. Nice timing, with finals and everything where I need to view PDFs of practice tests.

    Mozilla Firefox did not do their job, here. I am an editor and am constantly online. Now, I have to go to Safari to download PDFs. I reinstalled an earlier version of Firefox to get rid of the problem, but somehow Firefox has deactivated my PDF download feature. This is a total wreck and I am so angry I could spit. Stop launching new products until you have fully tested them. Customers are not your guinea pigs. Please fix this now- and fire a few idiots on the way- the ones who let this happen.

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