Can't open any program of CS6 on windows 7. The windows of the program open and close right after. I allready uninstal et re-instal all de CS6 but it's useless, CS6 still won't start.

Of course, I'm register. I used CCleaner for the uninstalation. I try to start with the "control-Alt-shift" key pressed, also unsuccesfull... The most strange is that before Chistmas hollyday, everythinks was working fine. When I came back, on january, it wasn't.

Allright, I uninstall CS6, clean my computer with "Adobe Cleaner" et re-install.Now It's working !

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Can I retrieve any photos from Apple photo books? I recently had my MacBook, iPhone and camera stolen in a burglary. I have lost ALL my photos.

Over the past two years I have produced three photo books with Apple. After losing all my photos in the burglary, is there any way I can get the photos back from Apple? It was distressing enough losing laptops and cameras, but it is ten times worse that they took back-up drives and everything with photos on.

Sorry to hear about your loss. What a terrible thing. Apple will hold the books/projects for no more than 40 days ro so.
Regards
TD

Photo Gallery shows error message when opening and closes right after it

Hi,
I have Photo Gallery installed on my computer and my photos are in an external hard drive. At the beginning worked well. But today I tried opening Photo Gallery and it shows an error only giving you the option to click "Accept". After you accept
the error, Photo Gallery closes.
The error goes as follows:
"One or more folders included in Photo Gallery is offline and is preventing Photo Gallery from starting.
Either remove offline folders from Photo Gallery using Windows Explorer, or make sure that all folders are inline and try starting Photo Gallery again"
Why did this happen and how can I fix this, I tried repairing and uninstall/reinstall Windows Essentials and it didn't work.
Help please!, thanks!

Hi,
Consider Windows photo gallery is part of Windows Essentials, we have a better forum to seek help for problems related with that:
Windows Essentials
Additional information about Photo Gallery:
Photo Gallery Help Page
Thank you for your understanding.
Best regards
Michael Shao
TechNet Community Support

My 2002 iMac G4 went down during a power out. won't restart. tried PMU button. still won't start. fan tries for 2 sec, but nothing

my 2002 iMac G4 went down during a power out. won't restart. tried PMU button. still won't start. fan tries for 2 sec, but nothing

Sometimes, a replacement 1/2AA 3.6v Lithium PRAM battery is needed
to get these back into running form again, because these are one-way
and without a good battery, settings are lost or easily corrupted. And this
can contribute to a failure on startup. But that is a troubleshooting measure.
There could be another issue, although these batteries are only good for a
few years at best. A power outage can revoke any remainder of life out of it.
The take-apart is tedious and detail oriented; to include new thermal paste
and some special tools, good instructions, and some skills also help. An
ifixit.com repair guide may help; as would an original Apple Service guide.
Not sure if other good online guides or youtube video are available.
If the power supply is bad, the test ports near the PMU button are where
to check; with multi-meter. Also power supplies may develop issues with
bad capacitors. They have been said to be repairable.
Here's an older site with a take-apart from some time ago.
http://www.xlr8yourmac.com/systems/imac_g4/imacg4_takeapart.html
This also would be a good time to consider, if battery is all that's failed, to
upgrade the internal RAM chip, or upgrade the hard disk drive, etc.
Good luck & happy computing!
edited

Help!! ALL of a sudden I cannot open ANY of my pictures in iPhoto. I have clicked the iPhoto icon on my dock, as I always have done, but no pictures appear. Can anybody out there help me???? Thank you!

Help!! ALL of a sudden I cannot open ANY of my pictures in iPhoto. I have clicked the iPhoto icon on my dock, as I always have done, but no pictures appear. Can anybody out there help me???? Thank you!

What does appear?

I can't open any of my Word documents on my Apple Mac. The error code is EXC_CRASH (SIGABRT) and the blame module name is WordArt. The documents are still there, and I can open them on my iPad when I email them there. Any ideas?

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Uhhhhh... Thank GOD... Got all of my files.
Spent some time on the phone with Apple Care... who was great to deal with but actually... not as helpful as I was hoping. It was suggested that I try DiskWarrior 4 to try to recover the files. $108 later, I had no files.
More calls with Apple Care and they were pretty sure that everything was gone since once the External drive was installed, like a moron, I let TimeMachine go ahead and back up my new MacBook... so it overwrote who knows how many gig that was my entire MacBook.
I wasn't giving up so I called Maxtor, the manufacturer of the external drive itself. They suggested file recovery software from I365... which is also a Seagate company (the makers of the drive). The suggested I simply use their demo because the demo version would find the files. If it found them, I could buy the software to restore them.
It found them! Another $129 after and I was able to restore all of them back to my old PC laptop.
NOW, I just need to figure out how to get the 50gig of HD video files off of my old laptop now and into my Mac and IMovie so I can actually make some DVDs out of them!
I get that Macs and PCs are different formats but I think it is ridiculous that formatting still means basically just wiping out or at least treating massive lots of old data as if it isn't there. There's gotta be a better way to do that.

I downloaded Photoshop cc trial, program opens, states program has a problem and closes right away. how can I get it to work?

I downloaded Photoshop cc trial, program opens, states program has a problem and closes right away. how can I get it to work?
I tried uninstalling and installing again same problem

Moving this discussion to the Photoshop General Discussion forum.

I can't open any apps on my iPad. Everything goes back to the main menu. Anybody have a solution to this?

Has anybody got some advice? I can't open any apps on my iPad. Everything goes back to the main menu immediately.

Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use...

Yesterday I changed my email password on my home computer. Today, I can't get any new emails on my Samsung Galaxy 4; I deleted the email account entirely and tried to set it up again as a new account, using the new password, but it keeps giving me an err

Yesterday I changed my email password on my home computer. Today, I can't get any new emails on my Samsung Galaxy 4; I deleted the email account entirely and tried to set it up again as a new account, using the new password, but it keeps giving me an error message that reads: Cannot safely connect to server. The new password is working on my home computer. I even tried the old password; it just gave me the same error message.

I'm sorry you're having issues with your e-mail account on your phone Rusty1112. Let's figure out what's going on. First, please try deleting account/information again and then restart phone. When phone is back on, try adding e-mail account again, and be sure you're entering exactly as you set up, meaning its case-sensitive. If you're still getting same error, please let us know and let us know what e-mail account it is, Yahoo, AOL, MSN, etc.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

My notes won't open on my iPod touch 5 g it lags and closes everything else is fine I need my notes all my passwords are written there in my notes.

My notes won't open on my iPod touch 5 g it lags and closes everything else is fine I need my notes all my passwords are written there in my notes.

If on a computer browser you go to icloud.com and sing in are you notes there? If so get them off.
Next,
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iCloud and delete the iCloud account from the iPod,. Note this does not delete the account, only deletes it from the iPod. Then sign back in.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Backup and then restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

I can't import any photos. 'Could not copy to requested location' is the given but i have tried importing to both hard drive and external drive.

i can't import any photos. 'Could not copy to requested location' is the given but i have tried importing to both hard drive and external drive. Help please ?

Most likely, the "requested location" where you are trying to copy files to does not have WRITE permission, and so you need to change the permissions.

Hi, I just installed my Creative Suite 6 and the programs close right after launching (for about 5 seconds) with no dialog box about an error. I have tried uninstalling and re-installing but still the same thing. Help pls!

Hi, I just installed my Creative Suite 6 and the programs close right after launching (for about 5 seconds) with no dialog box about an error. I have tried uninstalling and re-installing but still the same thing. Help pls!

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again.

I've seen issues with precloud subs in CC but not with an app that was a CC download.
Just like the subject says, "Installed then removed Acrobat but Creative Cloud says its still installed so I can't install it again."
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thanks,
Jason

CC desktop lists applications as "Up to Date" when they are not
-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
-and added step https://forums.adobe.com/thread/1529654

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time

Record about my phone (bought in Verizon store and connected to Verizon for 4 years) has been corrupted and now I can not make any changes to my data plan. Several sessions with the technical support and management have not resolved this issue. Each time technical people and top managers promised that this issue will be resolve tomorrow and they will cal me. Nothing happend!! I can not even cancel my service not just to upgrade it. Completely locked.
Any advice?
Thanks.
Alex.

Cannot figure out what your talking about since it makes no sense.
If you are the account owner you can go to the My Verizon web portal http://www.verizonwireless.com
You must log in with your cell number and your my Verizon portal password. Not the account pin.
Once there you can change your plan and services. However repeated incorrect login attempts will lock you out of the site. It a fraud prevention measure.
1-800-922-0204 call support with your cell number and or account number and account pin and they can assist you.
If you don't have the information then there is nothing they can do.
If you can verify who you are they may be able to reset your account access. But only if you are the account owner.
Good Luck

Im having issues with the audio on my phone, I can't hear any audio i.e music or video unless I have the headphone installed.

Im having issues with the audio on my Iphone 4s, I can't hear any audio i.e music or video unless I have the headphone installed. Any clues the problem or how to correct?

1. http://support.google.com/youtube/bin/answer.py?hl=en&answer=58132
2. System Preferences > Flash > Advanced > Delete All
3. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
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    Restart computer. Relaunch Safari.

Can't open any program of CS6 on windows 7. The windows of the program open and close right after. I allready uninstal et re-instal all de CS6 but it's useless, CS6 still won't start.

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