Can't open any version of iTunes or use quicktime

yesterday i downloaded and installed iTunes 7 (before i knew that there was problems with it). when i opened it massive chunks of my library were missing so i decided to revert back to an earlier version of itunes. removed iTunes 7 and installed iTunes 6.0.5 (think that's the correct number) but it wouldn't open. it comes up with a message saying that iTunes had encountered an unexpected error and needs to close. i've tried uninstalling and reinstalling different versions of iTunes and rolling back to various system restore points on my computer but i constantly get the same message. I can't use quicktime either - it just comes up with the same message.
HELP!!!

I can't use quicktime either - it just comes up
with the same message.
just doublechecking your precise error message. is it
an "itunes has encountered a problem" message? or is
it something a bit different? if it's different, what
is the precise text? (include error message numbers
if you're getting any.)
i don't know if this will mean anything to you...
Faulting application pictureviewer.exe, version 7.1.3.100, faulting module unknown, version 0.0.0.0, fault address 0x63656666.
for some reason the error message i was getting on screen when i tried to open QT isn't coming up now but QT isn't opening either. i got that text from going to control panel>admin tools>event viewer. the text i was getting previously when i tried to open QT was "quicktime has encountered an unexpected error and needs to close" (or something v similar).
  Windows XP  

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